Earlier quoted context omitted.
I recently moved from being twenty miles from a distribution center to the middle of nowhere. After eventually getting annoyed enough to contact Amazon, it was explained that Release Date Delivery and Prime 2-Day Shipping aren't actually guarantees. And that mostly lines up. When I lived next door they were super fast to refund instantly. Now that I don't, they are a lot less likely. A proper return and refund is the…
There is a bit of compensation available. If an item doesn't arrive in 2 days you can request a free month of Prime: https://www.amazon.com/gp/help/customer/display.html?nodeId=... "If you received free shipping through Amazon Prime, you may be eligible for a free one-month extension when the promised delivery date isn't met. Prime Extensions are limited to one per free trial and 12 for an annual membership. Free Ama…
I just recall doing a quick chat to ask where my video game was when it was a day after release and getting offered a full refund and blah blah blah. And now? It can be three or four days outside the window and I just get a "it'll be there eventually"
And I know it is definitely regional as I have had a few friends back where I used to live who still got the borderline obsessive offers of refunds.