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iPhone update leaves users furious due to battery drain issue

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Re: iPhone update leaves users furious due to battery drain issue

#52
post #47

This is probably due to the new face recognition stuff which runs in the background in iOS 10 and Sierra. I think I had similar issues for the first couple days as it does an initial run through your library, but I haven't had any issues since. Same with Sierra. This would line up with other's comments on it magically fixing itself after a few days.

Which apps use facial recognition? And is there a way to turn it off?

Photos

and

Do not store photos on the iOS device.

Re: iPhone update leaves users furious due to battery drain issue

#53
post #34

Earlier quoted context omitted.

Warranty is 2 years minimum in all of EU. If anybody says otherwise (plenty of sales and customer support people will try to convince you it's 1 year) show them this: http://europa.eu/youreurope/citizens/consumers/shopping/guar... To quote - "Under EU rules you always have the right to a minimum 2-year guarantee at no cost. This 2-year guarantee is your minimum right. National rules in your country may give you extra…

People keep misunderstanding what this 2-year warranty is. It's not a blanket 2-year warranty where if your product develops a fault the manufacturer has to fix it - it's a warranty against manufacturing defects and manufacturing defects only. And the onus of showing that something is a manufacturing defect is on the customer, sadly. So if you bought a macbook, and 1.5 years into the ownership the screen dies, apple…

True. When it comes to parts that don't usually die on their own without visual problems (like a cracked screen) this is not such a big problem. Usually it comes down to convincing whoever is behind that desk and being firm and calm about it. That's my experience at least.

Re: iPhone update leaves users furious due to battery drain issue

#54
post #47

This is probably due to the new face recognition stuff which runs in the background in iOS 10 and Sierra. I think I had similar issues for the first couple days as it does an initial run through your library, but I haven't had any issues since. Same with Sierra. This would line up with other's comments on it magically fixing itself after a few days.

The facial recognition runs only while connected to power.

Re: iPhone update leaves users furious due to battery drain issue

#55
post #47

This is probably due to the new face recognition stuff which runs in the background in iOS 10 and Sierra. I think I had similar issues for the first couple days as it does an initial run through your library, but I haven't had any issues since. Same with Sierra. This would line up with other's comments on it magically fixing itself after a few days.

Nope: "For both iOS and macOS, the new Photos scans quietly for objects and scenes, but because facial recognition is more computationally (and thus battery) intensive, both OSes let you know that face-interpretation only occurs when iOS devices and Mac laptops are plugged in and have sufficient charge. In iOS, it can happen in the background while the device is plugged in."

http://www.macworld.com/article/3092715/photography/hands-on...

Re: iPhone update leaves users furious due to battery drain issue

#56

This is real. A friend of mine has this issue after updating her 6s. It persists and Apple (Germany) support repeatedly claims there is no problem. https://www.facebook.com/maria.stepanova.1986/posts/10209132... P.S.: On that note: Apple support in Germany is severely lacking, compared to the US. I had a display issue with my brand new (company support contract covered) MBP's screen in 2014. the left 25% of it went i…

It's Germany, believe me, my friend. Customer service in Berlin, especially. People working here in customer service seem to not have basic CS training and they are simply not polite. The most important thing to them seems to be to ensure that it's not their fault that you have a problem and that your problem is yours. I call it "don't give a st mentality". Really sad. It's one of the things which makes me want to leave this country.

Re: iPhone update leaves users furious due to battery drain issue

#57
post #49

Earlier quoted context omitted.

And too much freedom to malware authors.

Because it allows you to install apps outside the official market? Using the same analogy would you consider OSX full of malware?

Given how apple treats ios users, I'm genuinely surprised they haven't turned osx into much of the same kind of walled garden - especially after this whole macbook pro debacle, what with apple showing how much they care about their professional clientele.

Re: iPhone update leaves users furious due to battery drain issue

#58
post #49

Earlier quoted context omitted.

Because it allows you to install apps outside the official market? Using the same analogy would you consider OSX full of malware?

Given how apple treats ios users, I'm genuinely surprised they haven't turned osx into much of the same kind of walled garden - especially after this whole macbook pro debacle, what with apple showing how much they care about their professional clientele.

Believe me, they tried. There was a minor riot among developers and many decided to stay out of the App Store

(not for any ideals mind you, but because of limitations of the store sandbox)

Re: iPhone update leaves users furious due to battery drain issue

#59

Earlier quoted context omitted.

Which apps use facial recognition? And is there a way to turn it off?

Photos and Do not store photos on the iOS device.

Wait, if you store your photos locally there's no way to disable facial recognition on them?

Re: iPhone update leaves users furious due to battery drain issue

#60
post #8

Looks like batteries are the most difficult to manage for phone manufacturers but I don't understand why. Mobile chipsets are thousand time more advanced technology but they work much more stable..

Batteries are not predictable, they degrade based on the chemistry stored within it, they lose charges based on usage, temperature, and so on. You may have a great battery life in the warm climate but go where it is cold, your battery life takes a hit, it's the same device but the battery reacts to the temp much faster (which degrades it) and you're charging it more often, which degrades it even further.

SoC chips are far more predictable because they don't degrade as much as batteries do, they're more "solid"/"fixed". That's not to say they don't have issues, companies do have yield issues and defects but they're caught at the very beginning, not later. That's unlike batteries because their issues are often caught later after they're out of the factories, it's why Samsung was surprised. They wouldn't be stupid to sell bad batteries to destroy all of the momentum they had going.

Apple tends to have more technology in their batteries to ensure they don't overheat, charge consistently and so on but that doesn't actually resolve all of the chemistry issues.

When you have an unpredictable part, you're bound to have unpredictable issues with software.

In this case, it's not the battery that's giving Apple issues, it's the combination of software and battery. Apple is just at the point where everything is so complex that it is virtually impossible to fix them quickly and to get it right the first time. However, Apple can and needs to step up and offer free battery replacements, stop with these BS programs they have for iPhone 6/6S now.

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