Oh and P.S.: I've been in contact with a number of developers who used Kagi and have created both an open and closed group where we can discuss the situation and share news and commiserate. (The closed group is simply to allow us to talk privately if we feel the need.) Here's a link to the open group. https://groups.google.com/forum/#!forum/kagi-closure-informa...
Farewell Kagi
51–60 of 64 posts
Re: Farewell Kagi
#52I still have some old Windows shareware games from the 90'ies that as late as just a few weeks ago generated a sale through Kagi (even if there has been no updates to the games for more than 10 years!).
So even if I'm not financially dependent on Kagi, I still have the account since then and this shutdown really came out of nowhere. Very little communication received from their part.
Re: Farewell Kagi
#53Earlier quoted context omitted.
> Stripe is a developer's dream Unless you're using the JVM. Their Java API is so awful that it feels like you're just shelling out to cURL.
(I'm a developer at Stripe who helps maintain our language bindings.) +1. The original system was designed to be as flexible as possible and had the advantage of being able to support many different integrations that were straddling many different versions of the Stripe API, and all from within a single version of the Java library. Its major downside of course is that the same flexibility somewhat compromises the dev…
I used Stripe's Java API for my website. I wouldn't say it was awful - it got the job done, and exception handling was well thought out. But it wasn't idiomatic Java. It felt like it had been put together by someone who knew a language other than Java really well.
Re: Farewell Kagi
#54(full disclosure – I work at FastSpring as a Product Manager)
Really sorry to see Kagi go. I think they had their reasons to close overnight and I really hope everyone will get the payout in full. End of an era..
Thanks everyone who mentioned FastSpring as a possible alternative – we are indeed way closer to Kagi than Stripe. We are (and Kagi were) what is called an MOR (Merchant On Record) and that's why we collect all the taxes, handle compliance, multiple payment methods and everything else that makes platforms "convenient" for a smaller business and "hands off" approach to all those issues. Stripe is (without deeper explanation) a payment processor (which means you are responsible for taxes/fraud) and their rules are stricter.
With that said, if you are not afraid of development work and tax/fraud/compliance issues don't bother you Stripe would be the best/most customizable/integrate-able option (with the exception of their Java API as we learned above :)
If you would still like "hands off" approach and let someone handle your taxes, compliance, payment methods etc I would recommend going with FastSpring. As it was mentioned, we are very supplier-friendly and will help you get up and running. We also have new cool APIs/Webhooks so give us a go if you are looking for a replacement.
Re: Farewell Kagi
#55I'm devastated. Not for KAGI but for the fact that they went dark and took $3,100 of my money with them.
No warning, no attempts to take care of someone who has been a faithful partner for 6 years.
Don't count on getting any of yours back if they owe you.
Here's an email from Kee Nethery, the CEO to me today.:
____________________________________________________________
All payments are halted.
We have not yet signed the documents with the firm. When we do, I’ll make sure everyone knows who they are and how to contact them.
We have maybe 6 months of deposits with the credit card companies. It will take time to get that back. Right now, your safe assumption would be that the money is not going to get paid out. Hopefully that is not true but until everything is finalized, that is the safe assumption.
Very sorry it ended this way.
Kee ------------------------------------------------ so good luck and so much for my $ 3,100
Re: Farewell Kagi
#56I'm devastated. Not for KAGI but for the fact that they went dark and took $3,100 of my money with them.
No warning, no attempts to take care of someone who has been a faithful partner for 6 years.
Don't count on getting any of yours back if they owe you.
Here's an email from Kee Nethery, the CEO to me today.:
____________________________________________________________
All payments are halted.
We have not yet signed the documents with the firm. When we do, I’ll make sure everyone knows who they are and how to contact them.
We have maybe 6 months of deposits with the credit card companies. It will take time to get that back. Right now, your safe assumption would be that the money is not going to get paid out. Hopefully that is not true but until everything is finalized, that is the safe assumption.
Very sorry it ended this way.
Kee ------------------------------------------------ so good luck and so much for my $ 3,100
Re: Farewell Kagi
#57This is the email I just sent to the Kagi CEO, who disappeared with our cash:
Dear Kee,
Thanks for your message. However, Kagi should have informed customers in advance that they were ceasing operations, allowing them to collect their money and close their account. As I understand it, Kagi informs us that it has disappeared with our money, and that an unspecified somebody writing from a “do not reply” email will tell us more about it. Fraudulent bankruptcy would then only be the beginning of a long legal process. I seriously hope you will at least refund the account balance of the Kagi customers and avoid legal and penal consequences.
Kind regards,
Fabio
Re: Farewell Kagi
#58This is the email I just sent to the Kagi CEO, who disappeared with our cash: Dear Kee, Thanks for your message. However, Kagi should have informed customers in advance that they were ceasing operations, allowing them to collect their money and close their account. As I understand it, Kagi informs us that it has disappeared with our money, and that an unspecified somebody writing from a “do not reply” email will tell…
Hi Fabio,
Are you from Italy? I had the same experience and I'm out about $17000 from those guys that never missed a wire in the past. This really pissed me off because this shit has been handled very badly. Our payments are "our money" and should not be considered a Kagi asset but I think they are handling it in the "bad way". If you're from italy drop me a line to benacler at vvertex.com , I'm a little stuck on what to do , maybe an international cause will cost me more than what I've to get back :/
Re: Farewell Kagi
#59also who of you has the CEO mail ? Seems there's no way to contact them anymore...
Re: Farewell Kagi
#60This is the email I just sent to the Kagi CEO, who disappeared with our cash: Dear Kee, Thanks for your message. However, Kagi should have informed customers in advance that they were ceasing operations, allowing them to collect their money and close their account. As I understand it, Kagi informs us that it has disappeared with our money, and that an unspecified somebody writing from a “do not reply” email will tell…
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