Atlassian Acquires StatusPage • Hacker News Board

Re: Atlassian Acquires StatusPage

#51

Post by eeeeeeeeeeeee » Thu, Jul 14, 2016, 10:14 PM UTC

dantiberian wrote: post #20

This acquisition doesn't fill me with confidence for the future. StatusPage was a clean, simple, and intuitive service. Atlasssian's software is the opposite of clean, simple, and intuitive.

When I saw the quote by the StatusPage founders saying they were aligned with Atlassian, I laughed. These companies are near polar opposites.

Re: Atlassian Acquires StatusPage

#52

Post by _delirium » Thu, Jul 14, 2016, 10:16 PM UTC

martin-adams wrote: post #12

blakethorne wrote: post #6

Earlier quoted context omitted.

Reply to the SMS message with with "STOP"

I think it would be nice if there were clearer instructions. Plus, I'm hesitant as I don't know if texting 'STOP' to a +1 (US) number from the UK. I've just looked up the cost, it would be about £0.20 to send it. I did tweet them about it a while ago, but I din't think it really made sense. https://twitter.com/Martin_Adams/status/702074369296769024

Fwiw replying with a message containing only the word STOP is a quasi-standard for unsubscribing that should work with any reputable SMS bot.

Re: Atlassian Acquires StatusPage

#53

Post by nazgob » Thu, Jul 14, 2016, 10:19 PM UTC

balls187 wrote: post #13

rubiquity wrote: post #7

Seems like the perfect acquisition for handling HipChat's downtime.

Ouch. I know snark is generally frowned upon, but HipChat and hosted JIRA/Confluence downtimes have been serious issues for us.

Wish my place switched to sth better. It's quite terrible. Video never works, constant issues with notifications, crappy search (at least on OSX)...

Re: Atlassian Acquires StatusPage

#54

Post by cyberferret » Thu, Jul 14, 2016, 10:29 PM UTC

rmdoss wrote: post #37

As a happy StatusPage user, I am worried about this acquisition. Been more and more frustrated with Atlassian and recently we had to move away from HipChat due to multiple issues (constant downtimes). What are the good alternatives to StatusPage?

We use Cachet[1], an open source alternative. We checked out many status page services out there, but found it hard to understand how some of them (web apps with a handful of pages) were more expensive than our accounting system or project management services we subscribe to?!?

[1] - https://cachethq.io/

Re: Atlassian Acquires StatusPage

#55

Post by 1_800_UNICORN » Thu, Jul 14, 2016, 10:29 PM UTC

rmdoss wrote: post #37

As a happy StatusPage user, I am worried about this acquisition. Been more and more frustrated with Atlassian and recently we had to move away from HipChat due to multiple issues (constant downtimes). What are the good alternatives to StatusPage?

Are you really going to ditch StatusPage that quickly? I'm not a huge Atlassian fan myself, but StatusPage is a great tool.

Re: Atlassian Acquires StatusPage

#56

Post by Miner49er » Thu, Jul 14, 2016, 10:32 PM UTC

rmdoss wrote: post #37

As a happy StatusPage user, I am worried about this acquisition. Been more and more frustrated with Atlassian and recently we had to move away from HipChat due to multiple issues (constant downtimes). What are the good alternatives to StatusPage?

hund.io is the best alternative in my opinion. It integrates with pingdom too, and has some other cool features.

Re: Atlassian Acquires StatusPage

#57

Post by cyberferret » Thu, Jul 14, 2016, 10:36 PM UTC

sirn wrote: post #44

spraak wrote: post #33

Earlier quoted context omitted.

Oh right, thanks for asking. Issue tracking and Kanban mostly

I'd suggest Phabricator[1]. Although it was quite hard to use at first, after few months we really love it! [1]: http://phabricator.org/

Phabricator looks great, but can the end user edit the menus to change the spelling of Maniphest, Phriction, Conpherence, Phame, Pholio etc.?? That's cute for 5 seconds but then would drive me crazy if I had to see that on a day to day basis.

Re: Atlassian Acquires StatusPage

#58

Post by marcins » Thu, Jul 14, 2016, 10:36 PM UTC

owenconti wrote: post #46

balls187 wrote: post #13

Earlier quoted context omitted.

Ouch. I know snark is generally frowned upon, but HipChat and hosted JIRA/Confluence downtimes have been serious issues for us.

Not limited to just those products, we have issues with BitBucket. One example: it can sometimes take > 5 mins to merge a PR.

Bitbucket Server developer here. I'm not sure if you're on Bitbucket Server or Cloud, but either way >5 minute merges doesn't sound right. Have you tried creating a support ticket?

Re: Atlassian Acquires StatusPage

#59

Post by r0m4n0 » Thu, Jul 14, 2016, 10:42 PM UTC

dantiberian wrote: post #20

This acquisition doesn't fill me with confidence for the future. StatusPage was a clean, simple, and intuitive service. Atlasssian's software is the opposite of clean, simple, and intuitive.

Having used many different bug tracking, help desk, and ticketing softwares… Atlassian does a dam good job. Totally customizable screens, fields, and workflows with a modern UI. A decent webservice API I’ve integrated a few external tools into without much difficulty. I’ve also written a few gadgets and plugins and received a decent amount of attention through their plugin marketplace. Maybe the admin that setup your install or business workflow did a bad job?

I don’t think you say the same about other competitors right now… ServiceNow? HP SMS or ALM? ClearQuest? I’ve used those and if you consider Atlassian terrible, I’m not sure what words you would use to describe them…

Re: Atlassian Acquires StatusPage

#60

Post by sirn » Thu, Jul 14, 2016, 10:43 PM UTC

cyberferret wrote: post #57

sirn wrote: post #44

Earlier quoted context omitted.

I'd suggest Phabricator[1]. Although it was quite hard to use at first, after few months we really love it! [1]: http://phabricator.org/

Phabricator looks great, but can the end user edit the menus to change the spelling of Maniphest, Phriction, Conpherence, Phame, Pholio etc.?? That's cute for 5 seconds but then would drive me crazy if I had to see that on a day to day basis.

I don't think you can change, as they consider these component names to be an app name (the same way as JIRA has Bamboo, Confluence, etc.)[1] In the actual UI they do include description on what each one is[2] and you can activate Serious Business Mode[3] to tone down all other jokes in the UI.

Everyone in our development team eventually get used to the names, and everyone loved all the little jokes, so we leave the Serious Business Mode off, though.

On the other hand, you can customize the sidebar, deactivate stuff the team is not using, and such. Default install is definitely overwhelming.

[1]: https://www.quora.com/Phabricator-Why-is-the-Browse-feature-...

[2]: https://files.grid.in.th/iXMhtQ.png

[3]: https://secure.phabricator.com/book/phabricator/article/tone...