I ran a free service for a long while... they should just dump the free service or at least not accept any more free customers. They will save a lot of money and since the customers don't transition up anyway it won't really affect their business. A business isn't a charity. I learned that the hard way!
Mixpanel Lays Off 18 Employees
51–60 of 85 posts
Re: Mixpanel Lays Off 18 Employees
#52Earlier quoted context omitted.
Should the preverbal hit the fan, would you open-source the code and have a paid support plan... should all else fails to monetize this? Not sure why the down votes. I don't know the balance sheet of the company. Also lots of other companies like Aerospike open source their code and make money from support plans.
We aren't having trouble monetizing the business. Our revenue projections remain the same even though we let some staff go and we are doing fine on that end. Mixpanel isn't going anywhere if that's your concern. If anything, we are investing a lot more in engineering, product, and design to make our products a lot better for all you. It's too early to say what we'd do in an outcome like that. I certainly wouldn't wan…
How are you investing a lot more if you let people go?
Re: Mixpanel Lays Off 18 Employees
#53Earlier quoted context omitted.
We aren't having trouble monetizing the business. Our revenue projections remain the same even though we let some staff go and we are doing fine on that end. Mixpanel isn't going anywhere if that's your concern. If anything, we are investing a lot more in engineering, product, and design to make our products a lot better for all you. It's too early to say what we'd do in an outcome like that. I certainly wouldn't wan…
How are you investing a lot more if you let people go?
The article says they mostly fired sales people.
Re: Mixpanel Lays Off 18 Employees
#54Earlier quoted context omitted.
We aren't having trouble monetizing the business. Our revenue projections remain the same even though we let some staff go and we are doing fine on that end. Mixpanel isn't going anywhere if that's your concern. If anything, we are investing a lot more in engineering, product, and design to make our products a lot better for all you. It's too early to say what we'd do in an outcome like that. I certainly wouldn't wan…
How are you investing a lot more if you let people go?
> He confirmed to TechCrunch that 18 people were laid off, mostly in sales.
From the original article
Re: Mixpanel Lays Off 18 Employees
#55Re: Mixpanel Lays Off 18 Employees
#56Re: Mixpanel Lays Off 18 Employees
#57MixPanel has very generous free plan and many free users. Sales people were hired to try to convert free users into paying customers. Plan failed, sales people shown the door. This is why companies need to think really hard about freemium model. In case of MixPanel, many of their free users keep adjusting so they send just enough data to stay under free plan. They are probably not going to be persuaded by sales peopl…
I had a really bad experience where a Mixpanel salesman aggressively cold emailed me on my personal email (I'm guessing he got it through Linkedin?) and continued to do so even though I told him not to contact me multiple times and that I had no ability to make or influence purchasing decisions for analytics software. I understand hustling, but at the time it came off as really desperate.
I always kind of chuckle when people assume a salesperson tracked down their personal email vs the much more likely scenario that you used it during a trial signup and just forget. At my company a customer's assistant demanded to know why we charged her bosses personal CC for a subscription because "he never uses that for work ever!" Smh...
Re: Mixpanel Lays Off 18 Employees
#58Earlier quoted context omitted.
As one of those free MixPanel users - their non-free plan is just too expensive. I eventually stopped using MixPanel altogether. In a choice between "only get a small subset of data" and "get all the data, but super super expensively", I decided I just don't care enough and opted for no data. Or rather, the combination of gAnalytics and a few others is Good Enough (tm).
I had the same experience, and I have to say that I'm torn in that I can see both sides. MixPanel doesn't want to screw around with $10 or $20/month plans, but I have no interest in paying $150/month. They want bigger customers than me, which is fine, but that also means that if and when I turn into a bigger customer, I might already be locked into a different solution.
I hope folks realize that's ok. Mixpanel made a conscious decision to start at $150 and understands that for certain people theirs no ROI at that price point. I mean Apple could sell a $300 iPhone but they'll leave that to Android.
Re: Mixpanel Lays Off 18 Employees
#59That's a worrying sign - sales are generally the last people to go - if you're under financial stress you generally need revenue and customers. Unless they somehow believe they can pull off another Atlassian (who actually spend a ton of money on marketing, despite being seen as a "no salesperson" business) I'd say the $65m funding they received is going down the gurgler.
Generally if it's an engineering focused set of founders they're most likely to get sales wrong. And sales driven leadership tends to get engineering hiring wrong. To way over simplify, both sides think "Well if we 2x headcount we'll 2x revenue/new features" They don't make that mistake on the discipline they came up with.
Re: Mixpanel Lays Off 18 Employees
#60Has anyone try both Gosquared and Mixpanel? How do they compare?