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Candy Japan 2015 Year in Review

candyjapan.com

51–60 of 67 posts

Re: Candy Japan 2015 Year in Review

#51
post #48

I'm curious, why not use Stripe? I have heard nothing but good about them, and since you are willing to use Pay-Pal, I am assuming you are willing to use other 3rd party processors. If you have your own merchant account and have implemented the code by hand or through a library, you pay all sorts of fees, sign up fee, fraud chargeback fees, percentage of charge, statement fee, monthly fee, etc. Both Strip and Square…

It's PayPal, not Pay-Pal

Re: Candy Japan 2015 Year in Review

#52
post #42

The initial post was just a draft I had neglected to make private, and wasn't finished (but thank you xixi for posting). I didn't spend the whole year solely battling CC fraud. I now wrote about other things that happened in 2015 now, so go back and refresh to read that part.

FWIW, I initially found Candy Japan via the HN post discussing the fraudulent activities [1], and have been a happy subscriber for a few months now.

[1] https://news.ycombinator.com/item?id=10237697

Re: Candy Japan 2015 Year in Review

#53
post #48

I'm curious, why not use Stripe? I have heard nothing but good about them, and since you are willing to use Pay-Pal, I am assuming you are willing to use other 3rd party processors. If you have your own merchant account and have implemented the code by hand or through a library, you pay all sorts of fees, sign up fee, fraud chargeback fees, percentage of charge, statement fee, monthly fee, etc. Both Strip and Square…

It's PayPal, not Pay-Pal

It's technologist, not teknologist

Re: Candy Japan 2015 Year in Review

#54

Before people suggest bitcoin--and I love bitcoin--it probably wouldn't solve this guy's fraud problem. Yes, it would stop the fraud, but there are simply too few people willing to pay in bitcoin.

How is it even possible to have a subscription service with Bitcoin? I haven't seen such a thing.

Re: Candy Japan 2015 Year in Review

#55
post #42

The initial post was just a draft I had neglected to make private, and wasn't finished (but thank you xixi for posting). I didn't spend the whole year solely battling CC fraud. I now wrote about other things that happened in 2015 now, so go back and refresh to read that part.

I was wondering what was causing me to get a lot of checks from my credit union on what they suspected was fradulent activity...I still am a happy subscriber, but it was a bit annoying that they kept thinking this was fraud despite me having subscribed for over a year (I think).

Re: Candy Japan 2015 Year in Review

#56
post #48

I'm curious, why not use Stripe? I have heard nothing but good about them, and since you are willing to use Pay-Pal, I am assuming you are willing to use other 3rd party processors. If you have your own merchant account and have implemented the code by hand or through a library, you pay all sorts of fees, sign up fee, fraud chargeback fees, percentage of charge, statement fee, monthly fee, etc. Both Strip and Square…

Been using Stripe for years. There is no more fraud protection there than any other merchant credit card account.

Re: Candy Japan 2015 Year in Review

#57
As someone who deals with several hundred thousand dollars a year in online credit card fraud, I would advise you to check out sift science or Kount. It's easy to integrate and is vastly superior to the checks you have and the other suggestions in this thread. We have killed numerous credit card rings with this. They typically go somewhere else that's an easier target now.

Re: Candy Japan 2015 Year in Review

#58
>Growth backtracked. We are now instead back to 750 subs and the trend still hasn't reversed. Very far from the goal of 1500 I had set.

I guess 11 hours on the front-page of HN must work wonders for subscriptions (I just subscribed, too), wonder what the actual numbers are

Re: Candy Japan 2015 Year in Review

#59
post #19

Earlier quoted context omitted.

I'm actually in the same space selling "hoverboards" and have been massively hit with fraudulent transactions. Luckily we realised fairly quickly and enforced draconian fraud checks, we're missing out on potential sales but the Buzzfeed is article is the alternative. I'm not sure which processor Candy Japan uses, but you can usually request to implement advanced fraud rules and strict settings that require Zip/postal…

Thanks, next year I want to get back and try to fix the situation. I fell back to PayPal only and have been losing customers since.

The company I work at uses Shopify with Sift and it seems to work well. You can have different levels of automation as far as autocharging high-legitimacy transactions, flagging suspicious customers, etc.

Re: Candy Japan 2015 Year in Review

#60
post #48

I'm curious, why not use Stripe? I have heard nothing but good about them, and since you are willing to use Pay-Pal, I am assuming you are willing to use other 3rd party processors. If you have your own merchant account and have implemented the code by hand or through a library, you pay all sorts of fees, sign up fee, fraud chargeback fees, percentage of charge, statement fee, monthly fee, etc. Both Strip and Square…

Been using Stripe for years. There is no more fraud protection there than any other merchant credit card account.

Serious question (I haven't used a merchant credit card account): do regular accounts come with any fraud protection? The reason I ask is, I was sent a link to this a while ago, which seems to say that Stripe does do fraud protection:

https://stripe.com/docs/fraud

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