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In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

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Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#51

Post by dnautics »

alaskamiller wrote: post #37

When someone represents themselves as an agent of another merchant but don't have a relationship with that merchant you're literally just buying something from the back of a van. In-n-out gets exposed to liabilities and bad pr. No brainer. Funny enough by suing DoorDash actually gets bad PR which to them is still good PR. A lot more people will know about DoorDash than before. Pretty naughty to agree to stop then ren…

With Uber, technically it's rasier that provides t&l services, Uber is just a software company and rasier is the sketch shell company to take the fall if tshtf

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#52

Post by alaskamiller »

dnautics wrote: post #51
alaskamiller wrote: post #37

When someone represents themselves as an agent of another merchant but don't have a relationship with that merchant you're literally just buying something from the back of a van. In-n-out gets exposed to liabilities and bad pr. No brainer. Funny enough by suing DoorDash actually gets bad PR which to them is still good PR. A lot more people will know about DoorDash than before. Pretty naughty to agree to stop then ren…

With Uber, technically it's rasier that provides t&l services, Uber is just a software company and rasier is the sketch shell company to take the fall if tshtf

This is the same shell game being played by the MMJ guys in SF right now. They open up dispensaries to get supply then a technology company to aggregate demand.

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#53

Post by marcusgarvey »

cmadan wrote: post #45
danso wrote: post #11

FWIW, Eater published an article 5 days ago that discussed examples of New York eateries who are either OK or annoyed with being listed without permission http://ny.eater.com/2015/11/6/9678206/door-dash-delivery-nyc > But not all restaurants on DoorDash know that they're listed. Tommy Ferrick, owner of Delilah's Steaks in Greenpoint, says he rejected an offer from a DoorDash salesperson months ago due to a 20 to 25 p…

They should just use their containers to advertise the app and offer a small discount (10% or so) and then Doordash/Grubhub becomes a marketing channel for their app. Thats what I'd do.

That's brilliant.

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#54

Post by nness »

bobbles wrote: post #3

Services like this have taken off in Sydney (HungryAndLazy, Menulog, etc) It's made getting delivery food here SO much better, as it's many smaller family owned stores that now get massive business if they have better food

Menulog et. al are just discovery and payment gateways for those restaurants, so that they can offer an online service where they wouldn't be able to on their own. The establishments still handle all delivery themselves.

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#55

Post by jessaustin »

greggman wrote: post #16
Hilyin wrote: post #4

Trademark stuff, ok, it makes sense they can't use their logos and such. But the whole quality control, food handling, meh. Soon as it's paid for and in the customer's hands, it's the customer's business what happens to it next, not In-N-Outs, it's not theirs anymore.

If you get a bad experience because DoorDash took too long or dropped the box and didn't tell you I suspect some/many/most? people might blame the restaurant, not DoorDash. So in that sense I can see why In-N-Out would care since from their POV DoorDash is appearing to represent them to customers.

In-N-Out are more vulnerable to delivery delays because they serve real french fries rather than the reconstituted chemistry experiments that most fast food places have. They are delicious when they come out the window, but must be eaten immediately to avoid calamity. So even if DoorDash were doing everything right, customers would not be happy with the french fries.

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#56

Post by jessaustin »

seanmcdirmid wrote: post #43
sjg007 wrote: post #5

Earlier quoted context omitted.

Not necessarily.. if people start to get sick, who has the liability. Jack in the Box had bad food practices and it killed a bunch of people. Same idea here.

That is kind of early-90s Seattle (4 kids died, was working for McDonalds at the time), has Jack in the Box killed a bunch more people more recently that you are referring to?

Would anyone be surprised if it had? I've been to some reasonably comfortable JackintheBoxes, but most of them aren't any better than e.g. Del Taco.

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#57

Post by bgilroy26 »

danso wrote: post #11

FWIW, Eater published an article 5 days ago that discussed examples of New York eateries who are either OK or annoyed with being listed without permission http://ny.eater.com/2015/11/6/9678206/door-dash-delivery-nyc > But not all restaurants on DoorDash know that they're listed. Tommy Ferrick, owner of Delilah's Steaks in Greenpoint, says he rejected an offer from a DoorDash salesperson months ago due to a 20 to 25 p…

>A cheesesteak costs $11 in the shop, for example, but DoorDash charged $16.95 for it.

From a customer perspective, this practice feels very disingenuous. The 5.95 should be labeled as part of a delivery fee.

If somehow DoorDash was the first link a user visited after searching for "donut plant", they would need information to decide whether to visit the restaurant or to order online.

The transparent thing to do is to list the 5.95 markup as DoorDash-imposed. That way the user can easily see their choice

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#59

Post by seanmcdirmid »

jessaustin wrote: post #56
seanmcdirmid wrote: post #43

Earlier quoted context omitted.

That is kind of early-90s Seattle (4 kids died, was working for McDonalds at the time), has Jack in the Box killed a bunch more people more recently that you are referring to?

Would anyone be surprised if it had? I've been to some reasonably comfortable JackintheBoxes, but most of them aren't any better than e.g. Del Taco.

If it had, it would totally have been in the news. That I knew what parent was talking about exactly goes to show that they don't happen that often. I'm not really a fan of Jack in the Box, but 1993 is when I graduated HS, for crying out loud.

Re: In-N-Out Files Lawsuit Against Food Delivery Startup DoorDash

#60

Post by Intermernet »

tzs wrote: post #34
mturmon wrote: post #18

Earlier quoted context omitted.

Yep, John 3:16 IIRC.

Are people down voting this because John 3:16 goes on beverages, not fries (Proverbs 24:16 is the one they put on fries) [1]? [1] https://en.wikipedia.org/wiki/In-N-Out_Burger#Bible_verses

Woah! I had no idea they did that (I live in Australia).

I read the linked Wikipedia page, but I still can't work out what the point is. Is that some form of subliminal missionary tactic? Sure the Snyder family were Christian, but why print bible citations on take-away wrappers? What's the context? What's the so-called "take-away"?

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