Lower and lower S/N on the internet.... and businesses adding to the N so they can charge for the S. If enough become aware of this, they will vote with their $$ and Amazon (et al) will lose market share. But sadly the TicToc generation doesn't seem to notice :-()
The Amazon tax
491–500 of 731 posts
Re: The Amazon tax
#492Earlier quoted context omitted.
Google doesn't care about you. If you have to close one website that is infested with Google's ads/tracking because it doesn't actually have the product what you want and you're forced to search for another website that's also infested with Google's ads/tracking that's much better for Google's bottom line. That's what Google cares about.
Until you stop using google search, which I and many other people I know have done. Losses and gains on the order of 0.5% market share may not sound like much, but at this scale it’s a vast amount of money. So being slightly more hostile needs to be offset by meaningful increases in revenue.
Most people wont. Even those that do will probably switch to something that does the same (or worse). Alternatives are scarce. Most other search engines are using Google's search results (at least in part) behind the scenes. AI probably wont save you (Gemini sure wont). Advertisers can't wait to infest the chatbots. AI companies are expected to accept money to promote certain products or to refuse to mention a competitor's products.
It's always going to come down to manipulation that prioritizes their profit over your interests. You can't afford to pay more than corporations are willing to spend to degrade the usefulness of your searches. The best you can hope for is to spend a bunch of effort to find some tiny niche alternative to google that almost no one uses and ride it out for as long as you can until enshittification sets in and you're forced to start all over again.
Re: The Amazon tax
#493I've slowly shifted all my consumer purchases from Amazon to local shops and other online platforms, including Etsy. I'm now seriously contemplating deleting my Amazon account of 15 years in one whole swoop. The quality degradation is painfully apparent, and the value add of Amazon in my life has been steadily declining for a while. I've also had terrible experiences with AWS, but that's a different story. Amazon's o…
> Amazon's only core product that they care about now is their stock price. "Only" here is incorrect. I posit every public company's primary concern is stock price. But certain behaviors and values align with driving that stock price up and for Amazon it's Customer Obsession. And they are not obsessed with it because they love you, it's because they love your repeat business. But that obsession means your happiness a…
Getting something 36 minutes after ordering it is a nice surprise and great customer experience. I’m usually happy with a day or two.
After spending close to 6 months and countless phone calls trying to get a refund processed the bad experience is outweighing the good for me.
The entire experience on the unhappy path is so obnoxiously dreadful i don’t purchase anything on Amazon over an amount I’d be fine just losing. Even though 99% of my orders have been absolutely fine.
Re: The Amazon tax
#494I've slowly shifted all my consumer purchases from Amazon to local shops and other online platforms, including Etsy. I'm now seriously contemplating deleting my Amazon account of 15 years in one whole swoop. The quality degradation is painfully apparent, and the value add of Amazon in my life has been steadily declining for a while. I've also had terrible experiences with AWS, but that's a different story. Amazon's o…
> Amazon's only core product that they care about now is their stock price. "Only" here is incorrect. I posit every public company's primary concern is stock price. But certain behaviors and values align with driving that stock price up and for Amazon it's Customer Obsession. And they are not obsessed with it because they love you, it's because they love your repeat business. But that obsession means your happiness a…
> And they are not obsessed with it because they love you, it's because they love your repeat business. But that obsession means your happiness and their stock price are aligned, for now.
But they're not maximizing repeat customers, they're maximizing repeat customers multiplied by product fees. (roughly)
They would prefer 100M customers paying $4 a product over 250M customers paying $1 a product.
They keep driving up product fees more and more, reducing how happy the buying experience is.
Re: The Amazon tax
#495>If you’re searching for an air fryer, Amazon already knows quite a bit. They know the best-reviewed, least-returned, best-priced model. The only purpose of the ads is to get you to pick an air fryer that isn’t that one (or for the best air fryer, to keep you on track to buy the one you wanted in the first place). What if I made a new air fryer that hasn't received a lot of reviews and costs a little more because of…
You pay Amazon $200 and give free product to Vine reviewers in exchange for a seed pool of "unbiased" reviews (see link below). If you're not worried about the risk of getting your seller account canceled, there are also other ways of manufacturing your initial sales and review volume.
https://sellercentral.amazon.com/help/hub/reference/external...
Re: The Amazon tax
#496This has been true for years on Amazon and is true for most big services now. Over time the concept of search has mutated from 'locate the exact item I'm looking for' to 'show me a list of semantic search results'. Somehow nobody noticed. Oh and of course those are not random results - you can literally feel how the platform is trying to nudge you into buying what IT wants, not what you wanted. The search is just pur…
> There are no '0 search results' anywhere.. each search yields thousands of results.
My biggest frustration with google search is that it doesn’t. Keywords that I know are on millions of pages only return a handful of results.
Re: The Amazon tax
#497Earlier quoted context omitted.
It’s not just clothes. Unless the item is a very specific name brand thing, I find Amazon nearly useless for discovery. It’s effectively Ali Express with much higher markup and much faster shipping. I suppose there’s a market for that. Unfortunately for them, I’d rather buy cheep Chinese crap from a local retailer where there is still a human buyer in the loop choosing something that’s not the lowest bottom of the ba…
I guess for things like clothes or generic homegoods, I've seen this deluge of random China goods. But shopping for other things, like electronics, it does a really good job of surfacing what I'm actually looking for, whether that be name brand or generic. If I'm buying a curtain rod, the MUDLRHK brand is effectively indistinguishable from a "name brand" or house brand. They're basically all coming from the same fact…
Surprisingly, their "Alexa for Shopping" feature has been quite good for finding products that contain a specific set of desired features.
I was looking for a device that plugs into my car's 12V cigarette lighter outlet, connects with my phone's Bluetooth, outputs the audio to 3.5mm aux (my car has aux input but no Bluetooth), has no battery, automatically turns on with my car, has next and previous track buttons, and outputs USB-C with at least 30W.
Amazon's search filters were useless for this, but their LLM was able to read through reviews and suggest products that come very close. Unfortunately, no exact product exists that fulfills all the requirements.
Re: The Amazon tax
#498> paying Amazon a dollar to show you an ad for the book you searched in the first place.
This is the worst part.
Google Ads are the same. I pay about $2 per click for my EXACT PRODUCT NAME search, otherwise 6 other competitor ads are shown on top of google search before the actual results
Re: The Amazon tax
#499Earlier quoted context omitted.
The dark pattern I've noticed a few times is the exact match I type into Amazon search doesn't even return the item I entered but 2 or 3 entire pages of alternatives. I know the item is there because Google returns it, either as a search response or in their "shopping" widget. I can click through Google to Amazon and see the item, sometimes even from the certified seller. But if I enter the exact search term in Amazo…
Search is just there to show amazon what you want so that they can show you what they want you to buy instead. Companies want everything to be push instead of pull. They don't want you to be able to choose what you buy, they want to push whatever they want (or are paid to push) at you to buy, and you're just expected to take what little you're offered, thank them for it, and be grateful.
> Companies want everything to be push instead of pull.
This reminds me of Instagram's search page, which is full of animated videos jumping at you to dissuade you from completing the search you wanted and just click on what they want you to see.
Re: The Amazon tax
#500> This study argues that an ecommerce site with search ads actually sells fewer items than the same site without ads.
Shouldn't the very same marketing companies buying these ads know this? Why are they misleading their clients?