491–500 of 916 posts
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I believe they bin vehicles by available seating and not by things like luggage.
+1 So you may get say a 7 seater where the seats are folded in the trunk, so you can carry 7 people XOR 5 people + light suitcases There is no option to say “send me a mini van”
So it can carry the 2 extra people, it can carry some luggage, it can't carry both, and it can't carry neither?
As a Waymo-booster on HN for a while now, here's my latest anecdote. I tried to figure out how to take Waymo to LAX even though it's not actually in their territory yet just because I value the experience so much. I was borderline going to take it within walking distance (about half a mile), but got lazy at the last minute. I took Lyft instead, and, as if the universe cursed my laziness, I booked a "comfort" car for…
I've had a couple bad experiences with Lyft recently, including one time the driver must have clicked that they picked me up while a block away, because I could see the lyft driving to the destination without me. I tried to get a refund since I was obviously waiting my start location the whole time, but the system claimed the drive went from start to finish (even though I wasn't in the car), so no refund.
So I ended up getting it resolved via the security panic button which did put me through to a real person who was empathetic to the issue.
As a Waymo-booster on HN for a while now, here's my latest anecdote. I tried to figure out how to take Waymo to LAX even though it's not actually in their territory yet just because I value the experience so much. I was borderline going to take it within walking distance (about half a mile), but got lazy at the last minute. I took Lyft instead, and, as if the universe cursed my laziness, I booked a "comfort" car for…
People paying more for Waymo doesn’t surprise me. I also once called for a comfort car, but it was a filthy Lexus. I’d much rather ride in a clean and well maintained Corolla. I pay more for Waymo and I’m happy to do it (as long as Waymo can detect when its interior is dirty so it can return itself to home base for cleaning.) I don’t have to sit awkwardly in a car with another guy who may drive in a way that annoys m…
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Threatening someone for being a complete asshole is always okay, and even cool. I really do not care how uncomfortable it makes the driver to move a family a few extra blocks to somewhere vaguely safe. I’d similarly threaten him if he tried to drop my family off in a forest, or on the side of a highway, even if that’s what the GPS, God’s Position System, tells them to do. If your job ends in a way that someone who wa…
> Threatening someone for being a complete asshole is always okay, and even cool. I disagree, but I wasn’t actually there. I only heard one side of the story.
I just do not care if my customer service agent has a bad time after putting me in a dangerous situation.
Do people not realize that this is how the world works? If you are serving customers, putting them IN DANGER, yes EVEN if it was at their own request, is what is actually wrong.
You don’t let someone ride a roller coaster unrestrained. You don’t let someone eat room temperature meat. You don’t drop a family off in an extremely dangerous neighborhood. Any employee would be right to be ridiculed for allowing any of these things - ESPECIALLY when a child is concerned.
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It's interesting how American cultural expectations of forced social interaction may be having the effect of promoting automated systems as a reaction. As someone who lives in Spain and has lived in the UK, the idea of choosing self-checkout at a supermarket to avoid small talk with a cashier sounds alien to me; we simply don't do that here. While cashiers will certainly chat with certain customers while scanning the…
> It's interesting how American cultural expectations of forced social interaction may be having the effect of promoting automated systems as a reaction. That's not it. The issue is that it is FAR easier for me to interact with automation than some completely incompetent service worker. Yes, I get it. The service jobs pay so poorly that nobody competent wants to work them. However, at the end of the day, I simply wan…
You are comparing good automation with incompetent service worker. It's obvious what the conclusion would be.
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> It's interesting how American cultural expectations of forced social interaction may be having the effect of promoting automated systems as a reaction. That's not it. The issue is that it is FAR easier for me to interact with automation than some completely incompetent service worker. Yes, I get it. The service jobs pay so poorly that nobody competent wants to work them. However, at the end of the day, I simply wan…
Gotta disagree here. Running a checkout lane isn't exactly rocket science, and as such the vast majority of the experiences I have in staffed checkout lanes are neutral to good. When using automated checkout on the other hand, if I even so much as move the wrong way, the system stops and makes me wait for a staff member who is busy dealing with 6 other red-flashing checkouts. When they finally make it over to me, I'm…
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You get barred from a whole suite of services. Anything Google/Alphabet owns or may acquire in the future. People often don't have a choice here.
We are talking about Lyft in this example ("I took Lyft instead") so your point is somewhat moot but a good reason to never charge back Google!
Under Australian Consumer Law, I wanted to make the case that a premium phone should last more than 2 years.
Google’s representatives initially sent letters arguing that the license agreement forces me to arbitrate, to which I responded by adding another claim that binding arbitration is an unfair contract provision under the same ACL and should be declared void.
A couple days before the case, I received an offer to settle for a brand new phone and my filing fees, to which I accepted.
No chargebacks, no ban, just the legal system working as it should while being accessible to everyday folks.
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[Caveat: there aren't many Lyft drivers in my town, so I have only used Uber] The problem is their system extorts you into tipping. If you don't tip, the driver will give you a 1/5 rating. If your rating averages low enough, nobody will pick you up. It's more of a bribe you pay for a good passenger rating than an actual tip. As a result, you're forced to tip if you want to use it long term. Personally, I'm hoping Way…
I don’t know if that’s really how it works with Uber, but surely Waymo could charge extra for “priority pickup” if it got popular enough.
Source: https://www.reddit.com/r/uber/comments/18x5rxj/do_drivers_se...
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[Caveat: there aren't many Lyft drivers in my town, so I have only used Uber] The problem is their system extorts you into tipping. If you don't tip, the driver will give you a 1/5 rating. If your rating averages low enough, nobody will pick you up. It's more of a bribe you pay for a good passenger rating than an actual tip. As a result, you're forced to tip if you want to use it long term. Personally, I'm hoping Way…
I don’t know if that’s really how it works with Uber, but surely Waymo could charge extra for “priority pickup” if it got popular enough.
If they start refusing to pick up people that don't pay, while having idle cars, I expect them to get in trouble in various ways.