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Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

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Re: Apple users are being locked out of their Apple IDs with no explanation

#491

Post by int_19h »

randunel wrote: post #196
tkiolp4 wrote: post #186

Earlier quoted context omitted.

Problem is hardware. I don’t like macos nor Apple, but their laptops are the best hardware out there.

I see this repeated over and over, but there's no proof that "apple hardware" is better than any combination of every possible hardware out there, it's just fanboyism. Anecdotes of bad hardware are everywhere, given that the majority of hardware are cheaper thus more prevalent. But a comparison of all possible hardware with the same price points? Not feasible, so it's all just feels.

I've been using Thinkpads since 2006, including fancy high-end ones such as X1 Carbon. I'm typing this on a newly purchased MacBook Air, and I do have to say: it really is very good in terms of hardware. And I don't mean specs, but ergonomics. Trackpad is truly as awesome as they say, keyboard is surprisingly good (kinda expected to hate it and amazed at how fast I can type on it), and overall it is just very comfortable. The battery life is unbelievable coming from Intel.

The software, now, that's a very different story. I really wish I could run Linux on this thing.

Re: Apple users are being locked out of their Apple IDs with no explanation

#492

Post by iLoveOncall »

ccouzens wrote: post #413
iLoveOncall wrote: post #165

Earlier quoted context omitted.

How important is it exactly? I have had iPhones for more than a decade, and I never leveraged any "feature" of having an Apple ID on any of them. I've never bought an app or spent money on one, and I don't use iCloud, so the Apple ID for me is literally just a gateway to downloading free apps that I can always redownload with another one.

> I've never bought an app Without being signed into an AppleID you cannot install free apps either. And if you install then sign out, you're also blocked from updating the free apps.

Reading until the end of sentences before commenting would do you a lot of good.

Re: Apple users are being locked out of their Apple IDs with no explanation

#493

Post by k8svet »

k8svet wrote: post #316

Lol and I got some pushback here for saying Apple ID was not a serious product and that I wouldn't trust Apple to use Apple Pay even if they let me as a lowly Android user. I mean, ffs, the only 2fa option for an Apple ID is SMS auth. Just not a serious company when it comes to actual services.

This comment being downmodded in a thread with dozens upon dozens of comments explaining BAFFLING behavior including shit where people are like "yeah I get random notifications all the time asking for my password and I just enter it" is BONKERS, I'm actually softly chuckling at the casual detachment some of yall have about it.

Re: Apple users are being locked out of their Apple IDs with no explanation

#494

Post by anecdotendum »

nrml_amnt wrote: post #319
idle_zealot wrote: post #283

Earlier quoted context omitted.

You were impressed with how they automatically deleted your legitimate account and forced you to make a new one?

They were impressed by the high quality American woman.

Wrong. That description was meant to provide context to the story. Vs the alternative: getting some foreign oversees call center agent who doesn’t speak English as a first language and doesn’t truly care about my account, as many companies use. When I said quality, I meant professional and helpful at the same time as an employee. Her being female was of no consequence and that’s your own projection. I was impressed simply by the timely resolution of their engineering issue.

Re: Apple users are being locked out of their Apple IDs with no explanation

#495

Post by epolanski »

sleight42 wrote: post #460
epolanski wrote: post #285

Been locked for almost 3 months between November 2022 and January 2023. Apple is crazy. My iPad with the authenticator broke, and even though I filled endless forms, verified emails and phone number they just keep sending me emails I was gonna be called by support at a date 3 weeks away. Got no call, restarted the procedure. Got called in January, and it was an automatic voicemail or something.. I literally couldn't…

WTF? Apple used to have amazing support, just a few years ago! My experience, on the phone and via Message, has been uniformly garbage for years. It used to be that you could go to the Apple Store and the "Geniuses" or their management would make it right. What the hell happened??

Original poster here and I share what you say.

I admit I had to interface twice in my life with apple support (this was the second).

But the first my iPod stopped working, and they just mailed me a new one without even asking a question or taking back the broken one.

Re: Apple users are being locked out of their Apple IDs with no explanation

#496

Post by anecdotendum »

idle_zealot wrote: post #283
anecdotendum wrote: post #218

Earlier quoted context omitted.

Bought a brand new MacBook last year and set up a fresh iCloud account to go with it. Problem was for the First and Last Name I entered some variant of Unknown User / Unknown Account (for privacy..) and chose a username “user.mailbox.unknown@icloud.com”. Everything was fine but 24 hours later, I could no longer sign into the account. It was saying my password was incorrect! I was 100% sure this password was right so…

You were impressed with how they automatically deleted your legitimate account and forced you to make a new one?

No I wasn’t impressed by that part Lol it actually terrified me badly because the Mac is still the single most important tech item I own, imagine if it was a $1600 Googlebook and locked on a brand new Google account. Who do you call? Anyways I accept partial fault for registering a sketchy mailbox name and using a name such as Unknown Name. But then again, perhaps it’s possible for a legal person to have that name so theoretically it could be legitimate. Not sure if any jurisdiction would allow a person to make their name that.

Re: Apple users are being locked out of their Apple IDs with no explanation

#497

Post by cal85 »

PedroBatista wrote: post #253
cal85 wrote: post #173

Earlier quoted context omitted.

Apple lets you return anything, opened and used, within 14 days.

Apple doesn’t really “let”, the law demands.

Interesting, is that in the US? I’ve never heard of that being required by law in the UK. I think it’s just an Apple thing here. I mean we obviously have laws about refunds etc but I don’t think we have any law saying you can open any product and start using it and then return it even if you have no complaint with it.

Re: Apple users are being locked out of their Apple IDs with no explanation

#498

Post by antiframe »

ChrisMarshallNY wrote: post #155
malka wrote: post #124

Earlier quoted context omitted.

What a shitty idea to use public information as a login.

That depends. In the app we have released, we use an email (we don’t care which one, as long as it can receive email) as the login ID. The main reason is to limit the data we require be stored on the server. We only have one required PID item: the login ID. The user also enters a display name, but that can be anything, and does not need to be unique. Since we need the email anyway, we would need to have it stored sep…

Would it not be better to allow arbitrary login IDs? Then you don't even have to store email addresses?

Re: Apple users are being locked out of their Apple IDs with no explanation

#499

Post by easeout »

jms703 wrote: post #370
easeout wrote: post #305

I'm glad this is news, because it means I was probably affected by a mistake and not a specific attack. Nonetheless you can't go spooking your users like this.

What makes you think this isn’t an attack?

I don't think that—I think it's not an attack specifically against my account.

Re: Apple users are being locked out of their Apple IDs with no explanation

#500

Post by LAC-Tech »

happymellon wrote: post #37
LAC-Tech wrote: post #23

What does it mean to be locked out of your Apple ID? What's it used for?

Your Apple Id is used for everything Apple related. To set up your iPhone, you have to log into your Apple account. Macs don't care as much. If you use "Log In With Apple" then you'll lose that. And if you've decided to use the terrible Passkeys idea, you're locked out of that too.

So people can't use their iphones anymore?
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