Earlier quoted context omitted.
I don't love looking for gas stations before returning a vehicle, but I know I can find one within a few minutes, they will pretty much always be "functional" and available, and it will take only a few minutes to fill up. With an EV, I might have to go 10+ minutes out of my way (doubled for roundtrip), they might not work, and they might be full. And if I have to return with 80% charge or higher, it could easily take…
If you return with <80%, what happens? Do they charge a flat fee or by the kWh? Most cars will taper charging speeds as you approach 80, 90 %. And then you have to drive from the charger to the car rental place. Hmm.
Hertz to sell 20k EVs in shift back to gas-powered cars
491–500 of 834 posts
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#492Earlier quoted context omitted.
> to expect that car rental employees will babysit every customer and show them all the cars in detail is... unrealistic. Not every customer needs explanations. I think it's completely realistic to expect a business to show me how to use what they are selling to me. How they profit from that is their problem - when they start having compassion for customers' finances, I'll have it for theirs.
I don't think it's likely they'll change their process just for EVs. I've never had them explain a car to me, they just toss me the keys and point in the general direction of the car. Figuring out how to make it work has always been my own responsibility.
Whether it's likely and whether we should expect it are different questions. Don't let them normalize lower standards, as if customers should support some right to higher profit margins. Unless they are giving you a cut, profit margins are 100% not your problem.
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#493Earlier quoted context omitted.
I'd be fine ditching bluetooth. I'd be fine with an AUX cable. Most people have their phone on some charging mount anyways, so there's already a cable running to the location so wireless isn't much of an advantage here
Yep I can confirm this works quite well since it's what I used for over a decade until I got a new car a couple years ago. Bluetooth can be annoyingly flaky in many cars but plugging in a cable literally just works. My old sound system and traditional controls worked great and I have considered replacing the more modern system that came with my current car with something more like the old one.
For now, I stick to wired USB...
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#494Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#495Earlier quoted context omitted.
I had a similar process the first time I rented a Tesla from Hertz (about a year ago). Counter-person was surly, gave me the key for the wrong vehicle (!) and gave me incorrect instructions on how to use the key. Hertz did send out an email in advance on how to use a Model 3/Y, including key entry (incorrect, unfortunately), door operation and charging. Recently I rented one again, and the process was much improved,…
I don't know why Hertz is making a big deal out of bringing the cars back charged, other than as an excuse to make some extra cash. The cars probably sit there long enough that they could plug all their Teslas into 120V outlets and charge them fully; their only expense would be a little bit higher electric bill. Now whether they should charge them fully is another story. No higher than 80% is best for long battery li…
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#496Im bullish on EVs but I feel like rental cars are one of the worst places for the current generation of EVs. EVs are best for the types of driving we do on a day-to-day basis. Short commutes in areas we know well. Charge at home over night and 95% of the year you never worry about charging. Renting a car means I'm usually either driving long distances or im somewhere new and I don't know about the local charging infr…
I feel like rental cars are one of the worst places for the current generation of EVs. This was my recent experience. I was offered an EV car as a rental upgrade in a major city because the local rental place didn't have an EV charger. I figured what the hell because it was a relaxed holiday vacation. Turns out that was a hilariously bad idea. Ended up spending at least 5-6 hours of my week vacation trying to avoid t…
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#497This is due to high body damage repair costs and has nothing to do with repairing an electric powertrain: >Let me share a bit more context on the damage equation. First, while conventional maintenance on electric vehicles remained lower relative to comparable ICE vehicles in Q3, higher collision and damage repairs on EVs continue to weigh on our results and negatively impacted EBITDA. For context, collision and damag…
The title says "EVs" but really it's "Teslas" they're not selling their Polestars.
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#498Earlier quoted context omitted.
I feel like rental cars are one of the worst places for the current generation of EVs. This was my recent experience. I was offered an EV car as a rental upgrade in a major city because the local rental place didn't have an EV charger. I figured what the hell because it was a relaxed holiday vacation. Turns out that was a hilariously bad idea. Ended up spending at least 5-6 hours of my week vacation trying to avoid t…
I'm sorry that happened to you. I can say that having an EV in a place you know and as part of a familiar routine is a very different experience.
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#499Im bullish on EVs but I feel like rental cars are one of the worst places for the current generation of EVs. EVs are best for the types of driving we do on a day-to-day basis. Short commutes in areas we know well. Charge at home over night and 95% of the year you never worry about charging. Renting a car means I'm usually either driving long distances or im somewhere new and I don't know about the local charging infr…
It you want to give people a poor opinion of EVs, dump them in a rental EV and tell them it needs to be returned with 80% charge and don't offer any support on how to do that.
Re: Hertz to sell 20k EVs in shift back to gas-powered cars
#500Earlier quoted context omitted.
I feel like rental cars are one of the worst places for the current generation of EVs. This was my recent experience. I was offered an EV car as a rental upgrade in a major city because the local rental place didn't have an EV charger. I figured what the hell because it was a relaxed holiday vacation. Turns out that was a hilariously bad idea. Ended up spending at least 5-6 hours of my week vacation trying to avoid t…
It is a knock on EVs as longs as the missing/lacking/very deficient charging infrastructure is what literally makes the EVs work or fail. No suitable (and fast) charging means EVs are meant to fail, and deservedly so.
Imagine in 1995 saying emails will never replace sending around documents at the office, just because there wasn't any infra yet. Wait a bit, or even help !