Earlier quoted context omitted.
It's price discrimination in that different people have different tolerances for spending time and energy on hunting for deals. I'm sure not lining up at 6am for Black Friday sales though I may take advantage of a President's Day sale if I need some large electronics anyway. It's not really negotiation as the term is normally used. The process is pretty different.
>It's price discrimination in that different people have different tolerances for spending time and energy on hunting for deals. I never argued it's not price discrimination. In fact I was arguing the opposite, that price discrimination is the same as "negotiation", and it's alive and well in modern times. It might not be "negotiation" in the sense there's two parties going back and forth, but the end goal of negotia…
Airlines are charging solo passengers higher fares than groups
481–490 of 533 posts
Re: Airlines are charging solo passengers higher fares than groups
#482Earlier quoted context omitted.
This is not an argument from authority (though I would in fact give some credence to a domain expert with a demonstrated reputation for diligence and accuracy, here). This is an argument backed by evidence refuting an article not supported by evidence. (Also, the argument is not "credit cards are fair". The argument is "credit card reward programs are not a subsidy of the rich by the poor".) > And Twitter doesn’t sho…
Thanks for the detailed comment! Patrick’s argument is flawed because it assumes that if the interchange fee pays more than the cost of providing benefits, then it’s not a “subsidy”. This is false because the interchange fees, and in fact all of the fees, have to pay for the entire company’s operations, not just for your points program. Without more detailed data it’s not possible to rule out the possibility that poi…
Sure. But the default and reasonable presumption is that at that scale, companies do things because they're profitable; in this case, they implement rewards programs because they make more money by doing so. In particular, the default and reasonable presumption is that companies don't spend more money acquiring a class of customers than they expect to make from those customers. The claim by the Atlantic article is that credit card companies lose money on the rewards programs for rich people. There's no evidence of that, and some evidence to the contrary.
> Without more detailed data it’s not possible to rule out the possibility that points programs are a subsidy for the rich.
That's not where the burden of proof lies. Without more detailed data it's not possible to demonstrate that rewards programs are a subsidy. The conclusion is not presumptively valid.
I'm not suggesting, either, that the argument from the linked Twitter thread is ironclad, just that it's compelling evidence against.
> The second assumption he makes is that volume is the same across the board. It’s not, there’s way more customers on the lower end, and the company charges them even more fees. So sure, rich customers individually pay more interchange fees, but the company could still be making most of its money from poor customers.
"more customers on the lower end" is in fact refuted by the data; see figure 2 (F) in the linked paper.
"making most of its money from poor customers" might be true, but note that figure 2 (E) is scaled by "percentage of average daily balance", and if you were to view it in absolute terms, it seems less likely to be true. Even if it were true, though, it's not evidence of a subsidy of rich customers by poor customers. The credit card companies very obviously think that rich customers are profitable to acquire and keep, or they wouldn't pursue them so heavily. The evidence from the thread supports that claim.
The argument being made in the thread is, precisely, if the rewards program pays for itself an individual customer, that customer is not being subsidized in any way.
If you want to claim that the rewards programs offered to richer customers aren't in fact profitable for the credit card companies, that seems like an even more extraordinary claim, and not one that seems to have supporting evidence.
Alternatively, if you want to define "subsidy" so broadly that any business making more money from one group of customers than another is having one group of customers subsidize the other, even if they are making money from both, then I'd question your definitions and use of evocative terminology. They're spending money to get a group of customers, and if they're spending more to get those customers than they make from those customers, they wouldn't spend it in the first place; if they're spending less to get those customers than they make from those customers, then those customers are not being subsidized.
Re: Airlines are charging solo passengers higher fares than groups
#483Earlier quoted context omitted.
Leaving aside other inaccuracies in the model, and leaving aside insulting non-responses like "that's a lot of words" that inherently penalize analyses of a complex system and favor oversimplified models even when incorrect... The cherry-picking in question, here, is that you are choosing a model that claims the rewards being paid to richer people are a subsidy of the rich by the poor, by attributing one input to one…
What are your thoughts on trickle down economics, then? Everything you said above seems suspiciously similar to the reasoning use by advocates of lower taxes to "grow the pie". After all, it's not like billionaires use that much roads, schools, and defense compared to the typical American, definitely not as much in relation to how much more income/wealth they have. Maybe we should give them a "bulk discount" on taxes…
> Is this just word lawyering over what "subsidize" means?
Insofar as words have meaning, possibly. Before arguing that one group is subsidizing another, you'd first have to argue that one group is being subsidized. Leaving aside the original meanings (which only describe public funds in the first place, which this isn't), and interpreting the apparent meaning, the claim is apparently that credit cards lose money on rewards programs for rich customers, and those programs are thus subsidized, and specifically that they're subsidized by poor customers. If that were the case, they wouldn't have those rewards programs. (I'm not claiming that no company in the world has ever spent marketing money they didn't have to or spent it unwisely; I am claiming that an absurd amount of analysis has gone into the finances of rewards programs, in particular, and it is extremely unlikely that card companies are spending more to acquire a class of customers than the revenue they get from that class of customers.)
Now, more broadly, if you want to claim that credit card companies make more money from poor customers than rich customers, that would not be too surprising of a claim. (It's not obvious if the evidence supports that, and it seems like it may not be the case, but let's set that aside for a moment.) That's not a subsidy, and I wouldn't even call it "regressive", any more than I'd call a company that makes more money from rich people than poor people "progressive".
If you want to say that, in general, the practices of credit card companies and the financial industry are not fair to lower-income people, I would agree with you there. I don't think any subsidizing is going on, and I don't think rewards programs are a redistribution program; any such claim would imply taking a loss on a class of customers but keeping those customers anyway. But I absolutely would support a claim that (for instance) credit cards are predatory. Or, for instance, that airline miles programs are deliberately confusing and misleading and to a first approximation no customer "makes money" on those either.
Re: Airlines are charging solo passengers higher fares than groups
#484I feel like people are suspending their reasoning in order to maximally shit on airlines in this thread (because yes, they do have a history of predatory pricing practices). The problem with this isn't the difference in prices - charging less for buying in bulk is a normal thing that's probably been done by merchants since the invention of money. The problem with this is the lack of communication. There's no advertis…
Re: Airlines are charging solo passengers higher fares than groups
#485Earlier quoted context omitted.
I mean, it is kind of optimal. Fat guys will experience constant, sweaty, skin-on-skin contact in a flight anyway, so placing them together reduces the total constant, sweaty, skin-on-skin contact experienced.
A fat guy next to a skinny person doesn't experience skin-on-skin contact. Which is why I do everything I can to get an aisle seat and hope the middle seat is empty or has a skinny person in it.
Re: Airlines are charging solo passengers higher fares than groups
#486Earlier quoted context omitted.
A fat guy next to a skinny person doesn't experience skin-on-skin contact. Which is why I do everything I can to get an aisle seat and hope the middle seat is empty or has a skinny person in it.
I'm a regular guy and I have experienced skin on skin contact when someone overweight is next to me on a plane. Why should I have to endure that ?
Re: Airlines are charging solo passengers higher fares than groups
#487Earlier quoted context omitted.
What are your thoughts on trickle down economics, then? Everything you said above seems suspiciously similar to the reasoning use by advocates of lower taxes to "grow the pie". After all, it's not like billionaires use that much roads, schools, and defense compared to the typical American, definitely not as much in relation to how much more income/wealth they have. Maybe we should give them a "bulk discount" on taxes…
Every argument I made in this thread was about private companies, who have every incentive to only take customers who make them money; that's especially true if they're spending marketing money attempting to pursue such customers. I am making no claim or argument about government spending, which has fundamentally different strategies and goals. > Is this just word lawyering over what "subsidize" means? Insofar as wor…
A government might have different goals than a profit making corporation, but when it comes to revenue generation much of the principles are similar. The demand curve vs the laffer curve, or the idea of giving discounts in the hopes of increasing absolute profit (or in the case of governments, tax revenue less any government services/transfers). Therefore I'm not really sure why you can't compare rich people getting cashbacks to rich people getting tax breaks.
>Insofar as words have meaning, possibly. Before arguing that one group is subsidizing another, you'd first have to argue that one group is being subsidized. Leaving aside the original meanings (which only describe public funds in the first place, which this isn't), and interpreting the apparent meaning, the claim is apparently that credit cards lose money on rewards programs for rich customers, and those programs are thus subsidized, and specifically that they're subsidized by poor customers. If that were the case, they wouldn't have those rewards programs. (I'm not claiming that no company in the world has ever spent marketing money they didn't have to or spent it unwisely; I am claiming that an absurd amount of analysis has gone into the finances of rewards programs, in particular, and it is extremely unlikely that card companies are spending more to acquire a class of customers than the revenue they get from that class of customers.)
I'm not sure how you got the impression that the argument was ever "credit cards lose money on rewards programs for rich customers". The linked atlantic article specifically says that it's not the case:
“When you talk to rich people who pay off their balance, they think that credit-card companies are losing money on them, and they’re the ones subsidizing the people who carry a balance,” Klein explained. “It’s the exact opposite.”
Moreover the article is pretty specific on what they're against: In 2023, these swipe fees amounted to more than $224 billion, driving up retail prices by $1,700 a year for the average family. Everybody pays more for their goods; only fancy cardholders get juicy perks and cash returned to them.
In other words, they're not claiming that card companies/stores are losing money to "fancy cardholders", or that they're even making less money from them. They're decrying the fact that everyone pays the same markup on interchange, but only the rich get "juicy perks and cash returned to them". You might quibble on the use of the word "subsidize", but the article is pretty clear on what's happening, and it's unfair to dismiss it with a "this is false".>I don't think rewards programs are a redistribution program; any such claim would imply taking a loss on a class of customers but keeping those customers anyway
Defining "redistribution" is non-trivial, especially for businesses with high fixed costs and low marginal costs. For instance, suppose we define "redistribution" to only mean when a customer brings in less revenue than his marginal costs. That sounds reasonable, but it leads to some absurd conclusions. The most extreme example of this would be F2P games, where the vast majority of income comes from a tiny segment of the player base, "whales". The rest either spend trivial amounts or nothing at all. Given the economics of online games (high fixed costs to develop, low marginal costs per player), using the strict definition of "redistribution" above would imply the whales are not subsidizing all the other players. But this description doesn't feel correct, or at least doesn't tell the whole story. If all the whales evaporated there's no way the game would stay afloat, so it's reasonable to argue that in some sense, the whales are paying for everyone else, even if no "subsidy" (in the strictest sense) is going on.
Re: Airlines are charging solo passengers higher fares than groups
#488Earlier quoted context omitted.
> This is why e.g. American Express has cards with great rewards, high annual card fees to keep the riffraff away, and retailers willing to take a larger % cut in order to have those cardholders shop at their store where they presumably purchase more. At the high end it actually diminishes. Rewards cards targeting middle of the distribution are more lucrative, generally. Citi Double Cash gets you 2% cash back on purc…
For most purposes, a free 2% cash back card is probably optimum. I have another relatively low fee card for various reasons. If I still traveled enough to justify an airline club card (as I used to), I might have that.
Re: Airlines are charging solo passengers higher fares than groups
#489Earlier quoted context omitted.
Thanks for the detailed comment! Patrick’s argument is flawed because it assumes that if the interchange fee pays more than the cost of providing benefits, then it’s not a “subsidy”. This is false because the interchange fees, and in fact all of the fees, have to pay for the entire company’s operations, not just for your points program. Without more detailed data it’s not possible to rule out the possibility that poi…
> This is false because the interchange fees, and in fact all of the fees, have to pay for the entire company’s operations, not just for your points program. Sure. But the default and reasonable presumption is that at that scale, companies do things because they're profitable; in this case, they implement rewards programs because they make more money by doing so. In particular, the default and reasonable presumption…
Think about airline points programs. Strictly speaking the airline is losing money on it, but they judge that overall it’s worth doing.
Re: Airlines are charging solo passengers higher fares than groups
#490Earlier quoted context omitted.
Sure, if you value those things then by all means, but it’s strictly speaking a poor financial decision
For people who travel by air a lot, even things that make that travel even marginally more comfortable are worth it.
People just like feeling like they’re special, and they think points are a cheaper way of getting special treatment. In practice they’re not tough.