Robinhood Play Store listing went from 329K reviews to 180K in few hours

Post by amznthrowaway5 » Fri, Jan 29, 2021, 4:30 AM UTC

jquery wrote: post #412

tinyhouse wrote: post #368

Earlier quoted context omitted.

Please, some common sense. Google is one of the wealthist and powerful companies in the world. RH is one app out of millions in their play store. No one at Google is stupid enough to do RH a favor. It's not the first time nor the last time they do something like like this. Their tos doesn't allow rating manipulation, which clearly happened here. They don't care if it justified or not.

All the insane conspiracy theories floating around, by people who mostly have no idea how trading/margin works, that this is just mean ol’ hedge funds trying to screw the little guy... I’m suddenly afraid of Trump 2.0, except he or she is gonna be a lot more competent and brutal. Jan 6 was just the warmup. There is so much wrath, envy, and greed out there, and so much willingness to believe whatever fits one’s precon…

Post by dataflow » Fri, Jan 29, 2021, 4:35 AM UTC

andrewstuart2 wrote: post #474

dataflow wrote: post #461

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can und…

You're correct. But it's also useless without the service provider, and the store specifically asked me if the app was good at trading stocks, linking bank accounts, tracking stocks. If we stick with your perspective, no, it's not. It's a pointless app without the service it consumes. And today the service frustrated a bunch of its core users. A good rating on the play store serves as advertising. It helps the app cr…

Post by dataflow » Fri, Jan 29, 2021, 4:36 AM UTC

happytoexplain wrote: post #476

dataflow wrote: post #461

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can und…

A user can't be expected to know where the line is between "working as intended" and "misbehaving". A user can't be expected to know what is the fault of the app's implementation, and what is the fault of "the service" behind the app. Even at their most restrained, users review the user experience .

Post by bazooka_penguin » Fri, Jan 29, 2021, 4:37 AM UTC

Barrin92 wrote: post #480

agumonkey wrote: post #467

Earlier quoted context omitted.

It feels like picking votes in a democracy. An interesting concept.

customer reviews aren't really a 'democracy'. They're supposed to be authentic and reflect the overall quality of the app to the general user. A horde of outraged users bombarding the app even though most people won't care about this particular event distorts the rating comparable to disappointed TV viewers bombing imdb. It ruins the utility for everyone else.

Post by [deleted] » Fri, Jan 29, 2021, 4:40 AM UTC

buffaloo wrote: post #447

We’ve got billions of people who need to feel sufficient confidence in the media and authorities to take vaccines nobody has used before at a time when every media outlet has some agenda to monkey around with what we know to be true. Not cool.