Earlier quoted context omitted.
To your last point: the issue here is that Facebook is not interested in making users happy. They are interested in keeping them engaged so that they can sell ads. No studies are needed to show that if users' happiness or well-being gets them in the way of selling more ads, fuck the users. It is no different than Big Tobacco putting all kinds of additives and carcigenic substances on cigarettes to get people more add…
No company on earth is interested in making their users happy, they're just interested in making money. This is some silly moral purity test where a company has to have pure intentions in order to do good. Our society works because people have the space & incentive to do good regardless of their intentions, and many Facebook users seem happy to use the service and find value in it regardless of whatever sinister inte…
"Users seem happy", the same can be said about smokers and tobacco. The issue is not even with the smoking per se. If tobacco companies were simply processing the plant and giving users what people have done for hundreds (thousands?) of years, it would be fine by me. The problem of Big Tobacco is in developing the mechanisms where they stopped satisfying consumer demand and artificially creating it.
Facebook (not just them, you can include actually all of Big Media) is doing the same thing to people. I'd be ashamed to work on FB, or Fox or CNN just the same way I would if I were working on Philip & Morris