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Amazon Go

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Re: Amazon Go

#481
post #86

I hate it when companies offer a "how this works" section that doesn't actually tell you a damned thing about how it works. * How does my Amazon account get associated with the items I take? * How are items detected when leaving the store? If my friend and I walk out side by side, how does it know (if it does) which items are mine and which are hers? * What happens when someone picks up an item and leaves without fir…

Its probably too creepy in terms of privacy to detail how it works which in turn will give themselves PR. I can only assume it uses arrays of cameras and sensors with deep learning. Glorious amounts of tracking data.

yep. full on dystopian tracking was my first thought.

Re: Amazon Go

#482

Look, I know this might not be a popular view here on HN, but I think this is useless. And bad. I'm not talking about the technology behind it (I think it's an amazing achievement).. I live in Barcelona and I have at least 5 medium-sized supermarkets within 5 minutes walking distance from my home. Plus there are several smaller shops that sell fruits and vegetables. I know all the people who work in these supermarket…

Trying to save jobs that are no longer the most efficient way of solving a problem is not the way to promote the value of humanity, in my opinion. People want groceries as cheap and fast as possible. They don't go to the grocery store for social interaction and forcing the majority of people to pay extra for something that only the minority get value out of is not a competitive strategy. If humanity were to take your…

Not true. The giant store I work at has so many regulars that it's family. Often the store is one of only a few places customer's pasts are unknown or forgiven.

It's not all about increased producivity.

Re: Amazon Go

#483
post #43

I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it. I wonder how this tech deals with that? Maybe they figured that out, too. But I was amused in the video when I saw the customer putting it back where it belonged, because that's not how I remember that going... All that said, this is fantastic and excitin…

One interesting benefit of the “detect removal from shelf” concept is that there might finally be a time stamp associated with the removal of the item. Right now, if you see a random perishable item sitting on a shelf, you HAVE to throw it away because it could have been there for a long time. On the other hand, if you can see that some Frozen Peas were only taken off the shelf 2 minutes ago, you can just put them ba…

Instead of cashiers, they can have people in the store helping folks with "gobacks", etc.

Re: Amazon Go

#484

Earlier quoted context omitted.

Trying to save jobs that are no longer the most efficient way of solving a problem is not the way to promote the value of humanity, in my opinion. People want groceries as cheap and fast as possible. They don't go to the grocery store for social interaction and forcing the majority of people to pay extra for something that only the minority get value out of is not a competitive strategy. If humanity were to take your…

Evolve as a society, yet remove the social experience of shopping. Interesting. I don't believe I want us to evolve in that direction.

Social experience at a grocery store feels contrived and not everyone may want it. Maybe you enjoy talking to your cashier but not everyone does, so why should everyone be forced to just because some do? It makes much more sense to keep groceries for grocery shopping, and social places such as bars for socializing.

Re: Amazon Go

#485

Look, I know this might not be a popular view here on HN, but I think this is useless. And bad. I'm not talking about the technology behind it (I think it's an amazing achievement).. I live in Barcelona and I have at least 5 medium-sized supermarkets within 5 minutes walking distance from my home. Plus there are several smaller shops that sell fruits and vegetables. I know all the people who work in these supermarket…

I live in silicon valley. And I have a good friend from Spain who ever told me about the culture difference between his home town and the U.S. One example he mentioned to me was what you said. He said they have grocery stores they routinely go. it's like a family tradition to always shop at a specific place. They know the cashier well. One day they went to a different store, the store owner became mad. he said, here…

This resembles more of farmer markets here. You build up more of a one on one relationship/bond. My sister even has a cheese and oils guy in one of San Diego's farmer markets. She got an ingredient taken out of her product cause of allergies, they call her when it's ready. This doesn't happen at big box stores unless there's an issue with a product in general.

Re: Amazon Go

#486

Earlier quoted context omitted.

I found it depends on the 'class' of the supermarket. The higher class the supermarket, the less calibrated they are to treat you like a shoplifter.

In Waitrose you can use your own rucksack without getting flagged!

At M&S, you must wait to get approval after indicating that you're using your own bags. Awful system.

I've had nothing but trouble with the self-checkouts I've used in the UK. I'm quite slow and methodical about it, but the machines always manage to inexplicably fuck up halfway through.

Re: Amazon Go

#487

Companies have been discussing "checkout-less" stores since forever, but nobody has been brave enough to do it due to the perceived threat of shoplifting. And while shoplifting is a legitimate threat, are non-shoplifters going to be turned into shoplifters without a checkout? Are normal shoplifters stopped by checkouts? These are the core questions, and until it is tested nobody will know for sure. Target is getting…

In Apple stores, you can buy anything off a shelf using an app on your smartphone and walk out with it without even needing to talk to an employee.

Of course, all the really pricey stuff like watches, phones, and computers is kept in a back room.

Re: Amazon Go

#488
This is amazing, I admire Amazon for their boldness. It seems very practical for users. I assume that you can dispute charges with the app and that they store the footage of you to resolve disputes. I'm sure they'll need some times to tune the algorithms. But disputing a charge via an app is better than to wait in line. Kudos to Amazon for innovating.

Re: Amazon Go

#489
post #469
post #450

Earlier quoted context omitted.

I am unsure we are evolving. We have evolved in many areas that solve real problems, like healthcare and such, but I'm not sure today's society is any better for all the technology that allows us to save a couple of minutes in a queue. To improve the efficiency of a particular group, we create problems elsewhere. The result may not be net positive. In fact, I think it isn't, since those saved "couple of minutes" will…

The point isn't that we save 2 minutes, it's that there's now 10 less job we need. And that may seem as a negative at first, but the idea is that as more and more job get automated, prices should go down until the point where people will not have to work full weeks anymore, or rather, focus on learning and reaching higher education, rather than doing dummy work all day (aka just scanning items non stop for 8 hours).

It might be worthwhile to re-frame it. Rather than say "10 fewer jobs," say "10 people are no longer forced to spend eight hours a day sitting in front of a cash register."

That assumes we can find something better for them to do, of course. But man, we have to try! Forcing people to do things a machine can do is inhumane.

Re: Amazon Go

#490

Earlier quoted context omitted.

Honestly, that's an "incentive" that should be illegal. You should only get charged for something if you actually take it home or use it. Anything else is a cop out to push the costs of a deficient system onto the user/customer.

It's the store's fault when you selfishly and silently put perishable goods in non-refrigerated areas so they can spoil? IMO the store would have the right to charge you with destruction of property, if not the cost of the goods they're now out entirely due to your actions. The number of people that never learned "put stuff back where you got it" from their parents is astounding.

The number of people who think that people had parents growing up is astounding! -_-
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