Apple Has Removed Dash from the App Store • Hacker News Board

Re: Apple Has Removed Dash from the App Store

#481

Post by zorrobyte » Sun, Oct 09, 2016, 3:52 PM UTC

Well, that was a complete waste of time. I requested a refund or credit for Dash as I paid $29 for it.

Chat and Phone T1 and T2 Advisors all said there is nothing they can do and kept suggesting I restore a backup. Too bad "Transfer Purchases" was removed in iOS 9 with App Slimming - meaning that there is no way to backup/extract an ipk file from iOS using native tools. They also couldn't offer any sort of iTunes Store credit or refund.

Long story short, if Apple decides to remove an App from their platform, it's gone - period and they don't give a sh*t how much you paid for it.

Re: Apple Has Removed Dash from the App Store

#482

Post by rurban » Sun, Oct 09, 2016, 10:12 PM UTC

CalRobert wrote: post #381

vbezhenar wrote: post #238

Earlier quoted context omitted.

Human support is supposed to help them. What I found unacceptable is "We are banning you and we won't tell you anything about it". This pattern is extremely common. And extremely frustrating. You can't put one in jail without telling why (and right to defend). In many developed countries you can't even fire a worker without a solid reason. It should be prohibited for companies to halt service someone without providin…

I am banned from being an Amazon marketplace seller. I have no idea why. They say there is no way to learn more, and it's for life. I've never even sold anything there. My wife was banned a bit before more. She sold one textbook and fulfilled the transaction perfectly. She found out she was banned when they said they were keeping her money for 45 days, and they would be kind enough to release it to her if the buyer c…

You really should be able to sue them for cheap. Like filing it by yourself, without any lawyer, at a small claims or conciliation court (http://hirealawyer.findlaw.com/do-you-need-a-lawyer/before-y...

Might be $500 max for the court fees.

Then they eventually have to explain it and litigate with you. And eventually revise their ridiculous CS practices.

Re: Apple Has Removed Dash from the App Store

#483

Post by CalRobert » Mon, Oct 10, 2016, 8:25 AM UTC

rurban wrote: post #482

CalRobert wrote: post #381

Earlier quoted context omitted.

I am banned from being an Amazon marketplace seller. I have no idea why. They say there is no way to learn more, and it's for life. I've never even sold anything there. My wife was banned a bit before more. She sold one textbook and fulfilled the transaction perfectly. She found out she was banned when they said they were keeping her money for 45 days, and they would be kind enough to release it to her if the buyer c…

You really should be able to sue them for cheap. Like filing it by yourself, without any lawyer, at a small claims or conciliation court ( http://hirealawyer.findlaw.com/do-you-need-a-lawyer/before-y... Might be $500 max for the court fees. Then they eventually have to explain it and litigate with you. And eventually revise their ridiculous CS practices.

Thanks for the comment. I might even pursue that if I still cared but I left the country which makes that option substantially more inconvenient.