Hey all, Boris from the Claude Code team here. I just responded on the issue, and cross-posting here for input. --- Hi, thanks for the detailed analysis. Before I keep going, I wanted to say I appreciate the depth of thinking & care that went into this. There's a lot here, I will try to break it down a bit. These are the two core things happening: > `redact-thinking-2026-02-12` This beta header hides thinking from th…
Hey Boris, would appreciate if you could respond to my DM on X about Claude erroneously charging me $200 in extra credit usage when I wasn't using the service. Haven't heard back from Claude Support in over a month and I am getting a bit frustrated.
Happened to a close friend of mine. A bit of digging revealed the same pattern with fraudulent gift purchases for several other people before I stopped looking. They were also being ignored by Anthropic support. One since January.
Apparently they're so short on inference resources they can't run their support bots. Maybe banning usage of Claude Code with Claude will allow them to catch up on those gift fraud tickets.
Took a long time for me to reach this level of scathing. It is not unwarranted.