The way Microsoft and Skype missed their opportunity during the pandemic to maintain or even expand their lead in video conferencing, while allowing a complete unknown (outside of the corporate world, at least) like Zoom to become the dominant platform, should be studied in business schools. The term 'Skype' is so synonymous with video calling that, based on personal experience, it is still used in place of FaceTime…
If you are talking non-business free users then sure, Zoom comes out on top.