Earlier quoted context omitted.
My (grand)parents like their FOSS launcher, gallery, and chat client just fine. I've had zero questions about how Signal works, but a bunch about how to deal with the OS' pre-installed garbage spawning notifications about this or that update. They can't tell the difference between an advertisement pushed by some commercial app they want and a smartwatch firmware update notification From my POV, it's the commercial so…
tell me, did they install and set this up themselves or you?
Idk if it's just me but I do hate these suggestive questions. If you've got something to state, spit it out