The article doesn't mention if tips are included in their calculation (I suspect not). Are Uber/Lyft still cheaper after a 10-15% tip?
Only about 15% people tip https://www.businessinsider.com/1-percent-uber-riders-always...
the data set used for the study, while massive, was limited to 2017 data. [...] Uber only added a tipping function to its app in 2017
So the study was either before you could even tip in the app or soon after and when it was still new.
A more recent study would interesting.