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Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

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Re: Apple users are being locked out of their Apple IDs with no explanation

#461

Post by orloffm »

thomaslkjeldsen wrote: post #169
notemaker wrote: post #73

With risk of being spammy, this is probably the most relevant discussion I've seen so far on HN w.r.t my experience of being locked out from my Apple ID. I hope legislation will force Apple to step up and be more transparent / helpful. https://skogsbrus.xyz/dont-put-all-your-apples-in-one-basket...

From the timeline: > got my Macbook Pro from work and signed in to my Apple ID on it. Wouldn't this result in unintentional data sharing from the work device to your personal devices? (and vice versa)

It's enabled in some corpos. Allows one to make AirPods auto-jump between one's iPhone and work laptop etc.

Re: Apple users are being locked out of their Apple IDs with no explanation

#462

Post by fl0ki »

prmoustache wrote: post #269
sottol wrote: post #248

Earlier quoted context omitted.

And unlike, say, Samsung Ultrabooks or even Microsoft Surfaces, Macs last a really long time. My kids are using my 2011 MacBook Air and 2009 iMac and they still work, even the battery still kinda hangs in. They've had a few rough years 2016-2019 with the butterfly keyboards but I don't know many current manufacturers with products as solid long term.

In my experience laptops from the competition are as durable when you pick up the professionnal line instead of the general consumers one. That will be Lenovo thinkpads, Dell latitude, HP elitebook, etc.

Agreed. There are countless old models you can buy off eBay, drop in a new SSD and battery, install your distro of choice and keep using for several more years. Almost all models of that kind have a lot of serviceable parts, for example replacing the thermal paste is usually easy and makes the cooling better than it was brand new.

I haven't bought one myself simply because I have my own units that still work 10-15 years later. The screens mean they're dreadful as actual hands-on laptop experiences, but they're perfectly fine for home servers with built-in battery backup and management console.

Re: Apple users are being locked out of their Apple IDs with no explanation

#463

Post by ssl-3 »

yannis wrote: post #188
Handprint4469 wrote: post #160

Earlier quoted context omitted.

I bought an iPhone a couple of days ago, and was planning on using the weekend to finally migrate from my old Android phone. Luckily, I haven't even opened the box so I should be able to return it for a full refund. No way I'm spending over $1000 for this kind of experience.

Black swan events can happen to you. Recently I traveled to a European country from my base (Middle East). I normally take my phone and laptop with me and they are synced. I forgot the laptop charger and could not get one locally not at least for about a week and then dropped my phone and it got damaged. I bought another phone (Adroid) and tried to log in to by google accounts. It recognized the email and the pswd bu…

Or, keep a set of single-use backup codes for 2FA. Google offers this[1], though I don't know if Apple does or not.

Storing them seems problematic, but it really isn't: They're just random-looking 8-digit numbers and nobody but you needs to know that they belong to your Google account.

Or, KISS. If you're happy with the idea that the SIM card controls the key to the castle, as it seems that you are, then: Put a backup code in a contact in your SIM card. (It is kind of a lost art these days, but SIM cards are still data storage devices here in 2024.)

[1]: https://support.google.com/accounts/answer/1187538?hl=en&co=...

Re: Apple users are being locked out of their Apple IDs with no explanation

#464

Post by VelesDude »

k8svet wrote: post #325
VelesDude wrote: post #168

Earlier quoted context omitted.

Come join us in the free world of Linux (and related systems)... even if the wheel do pop off for like no reason some times.

Nooo, then what will HN do with the multiple-times-a-week and hundreds of comments a month complaints about proprietary systems run by mega tech corps? Seriously I think there were FOUR different "fix"-win11 tools on the frontpage in the last 6 days.

I will take the wheels popping off occasionally over whatever that 8-dimentional abyss of hell that is Windows 11.

Re: Apple users are being locked out of their Apple IDs with no explanation

#465

Post by stouset »

gamblor956 wrote: post #350
sottol wrote: post #248

Earlier quoted context omitted.

And unlike, say, Samsung Ultrabooks or even Microsoft Surfaces, Macs last a really long time. My kids are using my 2011 MacBook Air and 2009 iMac and they still work, even the battery still kinda hangs in. They've had a few rough years 2016-2019 with the butterfly keyboards but I don't know many current manufacturers with products as solid long term.

My Surface Pro 3 still gets 90% battery life. My HP hybrid tablet, now over 15 years old, still works (when plugged in). My dad's IBM Thinkpad, older than most people currently on this website, still works. Apple people like to claim that Apples last longer than their competitors, but that simply isn't true. Most people, myself included, can't tell you what Dell or HP support is like because we've never had to use th…

I’ve been an Apple user since the Core 2 Duo laptops. So something like 20 years. I’ve owned countless laptops, every other iPhone since launch, two iPads, two watches (a first gen and last year’s), two HomePods, a pair of AirPods Pro and Max, a Time Capsule, two Apple TVs, and… lord knows I’m missing multiple somethings.

The only time I’ve had to use support is when I’ve broken an iPhone screen to have it replaced.

Re: Apple users are being locked out of their Apple IDs with no explanation

#466

Post by fsflover »

eyelidlessness wrote: post #390
dinckelman wrote: post #151

So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…

I’m curious, would you be willing to share the gist of the legal notice(s)? Even just broad strokes categorization of what they claim, perhaps… - unauthorized access related to the lockouts and support requests you already described - unauthorized activity related to something else you didn’t mention (even if unfounded) - some other unrelated but specific violation of TOS or other cited rules (even if unfounded) - ze…

https://news.ycombinator.com/item?id=40179105

Re: Apple users are being locked out of their Apple IDs with no explanation

#467

Post by fsflover »

willis936 wrote: post #284
dinckelman wrote: post #151

So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…

Stories like this is why I keep a used pixel 6 in my backpack.

Instead, you could choose a GNU/Linux phone as a backup and benefit from lifetime updates.

Re: Apple users are being locked out of their Apple IDs with no explanation

#468

Post by stouset »

layer8 wrote: post #400
notyourwork wrote: post #328

Earlier quoted context omitted.

There really isn’t a good solution for this for the masses, is there?

Buying a domain is not difficult, nor is configuring it with a mail service like Fastmail. Yes, it’s slightly more involved than signing up at GMail, but it’s less complicated than doing your taxes (YMMV). The more people do it, the more helpful resources and service would appear for it. The problem is most people don’t care until they get unlucky and their account gets cancelled for inscrutable reasons. It would be…

The risk of an average person forgetting to update their credit card details and irrecoverably losing a personal domain is almost certainly thousands of times higher than them being accidentally and permanently locked out of a Google or iCloud account.

Re: Apple users are being locked out of their Apple IDs with no explanation

#469

Post by notyourwork »

layer8 wrote: post #400
notyourwork wrote: post #328

Earlier quoted context omitted.

There really isn’t a good solution for this for the masses, is there?

Buying a domain is not difficult, nor is configuring it with a mail service like Fastmail. Yes, it’s slightly more involved than signing up at GMail, but it’s less complicated than doing your taxes (YMMV). The more people do it, the more helpful resources and service would appear for it. The problem is most people don’t care until they get unlucky and their account gets cancelled for inscrutable reasons. It would be…

Although I can and have managed domains and mail services, I don’t agree that what you described is for the majority. Do you really think that’s true?

Re: Apple users are being locked out of their Apple IDs with no explanation

#470

Post by fsflover »

renk wrote: post #127
dsego wrote: post #42

The thing that scared me recently was two updates that gave me new encryption keys. At first I trusted apple and wrote down the new key. But I became suspicious after the second update and checked online. It seems like it's happening to others, so I used the recommended command-line tool to verify my new encryption key and it didn't verify. Apparently it works after disabling and enabling encryption, but I'm just kee…

That was the moment I started browsing „freebsd desktop“ forum posts…

You should try Qubes OS instead.
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