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Slack’s free plan change is causing an exodus

blog.zulip.com

461–470 of 790 posts

Re: Slack’s free plan change is causing an exodus

#461
One reason for this change might be all the dead Slack workspaces out there. I’ve been in over a dozen Slack workspaces over the years, and many of them were just used temporarily for one project or another. Slack probably has millions of such zombie workspaces, that pay no money, but with the simple 10k message limit system, they had to keep their data around forever.

Re: Slack’s free plan change is causing an exodus

#463

Earlier quoted context omitted.

Really? I'm surprised many people would disagree. Slack is slow, bloated, has threading as an afterthought, is really hard to navigate, and is very bad at traversing history. In Slack, if I've been away and going through channels to see what I've missed, and want to go back to something I just saw, it's impossible to find again unless I remember the channel name. In Zulip, just scroll up.

There is a massive difference in # of users of Slack vs. # of users of Zulip. Easily 2 orders of magnitude. People literally like the UI/UX of a Slack so much more than Zulip they are willing to pay for it vs. using a complete free Zulip alternative. I’m not trying to be negative. Just don’t let a vocal minority cause confirmation basis. People have spoken with their wallets on Slacks UI/UX.

You're telling me that everyone who's used Slack has used Zulip and just found Slack better?

Re: Slack’s free plan change is causing an exodus

#464

Earlier quoted context omitted.

Really? I'm surprised many people would disagree. Slack is slow, bloated, has threading as an afterthought, is really hard to navigate, and is very bad at traversing history. In Slack, if I've been away and going through channels to see what I've missed, and want to go back to something I just saw, it's impossible to find again unless I remember the channel name. In Zulip, just scroll up.

Did you play Eve-O by chance?

No, sadly :(

Re: Slack’s free plan change is causing an exodus

#465
post #360

Earlier quoted context omitted.

Example of granular permissions?

Think of it as "tagging" users. Instead of a user fitting a single pre-defined category, you can add tags to a user. To give an example, let's say you have both a Discord channel and a Slack channel with the same 10 people working on a project, 7 of which are software developers. To mention the developers, your Slack option is either @everyone (including 3 non-developers) or individually. On Discord you can create @d…

Tagging users is also possible in slack. I don't know if permissions by tag is possible, but the basic concept of "@ these 7 people" has been there for a while.

Re: Slack’s free plan change is causing an exodus

#466

Earlier quoted context omitted.

As a moderate user of both, they seem almost indistinguishable to me. Slack probably has more integration with productivity tools and a better auditing/compliance story, but it’s not at all obvious to me that Discord couldn’t become a drop in replacement.

How would you rate mattermost and zulip compared to slack and discord? I've only used slack, mattermost and skype. Of those I prefer mattermost by a fair margin, but I'm still not sure I like it. It seems like the ui could be better. Something about the way both it and slack handle channels or groups feels clunky.

Zulip is very “channels first” and once you get used to it it works pretty well. I constantly run into issues uploading files > 10Mb to Zulip though, it just sits there “Waiting” forever. I have to put things like screencasts somewhere else. Otherwise it’s pretty good though

Re: Slack’s free plan change is causing an exodus

#467
post #360

Earlier quoted context omitted.

Example of granular permissions?

Think of it as "tagging" users. Instead of a user fitting a single pre-defined category, you can add tags to a user. To give an example, let's say you have both a Discord channel and a Slack channel with the same 10 people working on a project, 7 of which are software developers. To mention the developers, your Slack option is either @everyone (including 3 non-developers) or individually. On Discord you can create @d…

You can do that in Slack as well. They call it user groups: https://slack.com/help/articles/212906697-Create-a-user-grou...

Re: Slack’s free plan change is causing an exodus

#468
post #100

IRC has always been free and you can search as much as you've logged... One thing that a lot of people seem to have difficulty understanding is just how little space text takes up; someone typing at 120wpm continuously for 28h has only generated a little over 1MB of text. No doubt Slack is taking advantage of that lack of understanding to make people think the costs are greater.

IRC has always been free and you can search as much as you've logged... The biggest problem with IRC has always been its lack of server-side history.

But: It does not randomly change payment tiers or features or require a client update. In fact, IRC works stable for like, 40 years now?

Re: Slack’s free plan change is causing an exodus

#469
post #434

Earlier quoted context omitted.

It's not that simple. People who are used to slack will pressure their boss to buy slack for work. The slack company will just see a boss reaching out and buying. They will not relate it to the fact that it's the employees requesting it. Bosses want to use microsoft teams, because it's included in the company's subscription. They accept to use slack because of the employees. But if the new employees will not even kno…

It is not that simple too. Tools used for reasons outside of work may not always be perceived as good tools for work. And tools used professionally are not always considered to be good for use for personal reasons. If someone have met Slack for the first time at their job, they may recommend it at their next job, because they associate it with work - this conversion channel is pretty clear and established. But the co…

it's not that simple either:

tools used for reasons outside of work may be perceived as good tools for work;

and tools used professionally are sometimes considered to be good for use for personal reasons.

tl;dr it doesn't need to be true always, only sometimes, which it is

Re: Slack’s free plan change is causing an exodus

#470

Earlier quoted context omitted.

By now, I'm pretty sure everyone who was going to use Slack has used Slack.

How can you possibly measure that?

This concept of market saturation is a well known concept, however, you forgot one important part, the next generation. It is well known under marketeers that is it is hard to change habits. An 80 year old is not suddenly going to change toothpaste brand because they saw an amazing ad on television. However, a rebellious teenager/young adult will want to pick their own toothpaste brand, and are susceptible to marketing campaigns. Personally I have been using a different toothpaste brand because my teenage children want it, and they offered bulk discount, so not worth buying my usual brand in addition.

This is the same with Slack/Discord. If I can attract bright individual to work for me if I offer them Discord, I don't really mind switching to Discord.

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