I recently Purchased a 2021 Chevy Traverse. The salesman had me sit through the OnStar intro, and purposefully left the vehicle while the OnStar rep guided me through the process. They sold me on 2 months free SiriusXM radio, vehicle Wifi, and OnStar ( only catch was to provide credit card). I inquired multiple times to ensure that I would not be charged during trial. I arrive home one hour later to receive notification from my credit card company that new charges were being pushed through. This ruined a perfectly fine car buying experience. I spent the next 3 hours trying to figure out how to cancel the said "FREE" trial services. Looking deeper I found the car is part of "Connected Services" for next 10 years - GM is actually tracking speed and driving patterns and is scheduling to offer insurance for GOOD DRIVERS. NO and NO. I am now tasked in figuring out how to disconnect my car fully from the big bros at GM.
here are the two gems that make me fume:
https://www.onstar.com/us/en/support/smart-driver
How often is data collected from the vehicle?
Smart Driver data is collected by OnStar from the vehicle upon every ignition cycle.
How are my scores calculated?
After your trip is complete, we look at the factors above and apply a proprietary scoring algorithm used to assess driving behavior. The scores by trip can vary widely. For example, a longer trip with one mild hard brake would score much better than a very short trip with a more abrupt hard brake. Daily, weekly and monthly scores use the same factors, but use somewhat different scoring algorithms. Daily scores consider things that trip scores don’t, like how many trips the driver took and miles he or she drove over the entire day. Trip scores may vary. Monthly scores are the most reliable indicators of how drivers are doing on their driving behaviors.