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Robinhood Play Store listing went from 329K reviews to 180K in few hours

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Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#461

Post by dataflow »

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can understand it if this is their motivation for removing these reviews.

Edit:

Never mind—it turns out Google literally says "Your reviews should reflect the experience you've had with the content or service you're reviewing."... apparently they do want you to review the service... or at least at some point they thought they did. Pretty confusing to see how they're dealing with this now, if they truly want that.

https://play.google.com/about/comment-posting-policy/

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#462

Post by wonnage »

ulfw wrote: post #452
phendrenad2 wrote: post #449

Probably an automated system, detecting reviews by people who haven't actually used the app. Google is basically an AI-run company at this point.

And the 130,000 employees all work on new Messengers?

it's 50/50 new messengers and sunsetting the old messengers

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#463

Post by buffaloo »

recursive wrote: post #455
buffaloo wrote: post #447

We’ve got billions of people who need to feel sufficient confidence in the media and authorities to take vaccines nobody has used before at a time when every media outlet has some agenda to monkey around with what we know to be true. Not cool.

People have taken them before. There were tests. A relative of mine was in one. Furthermore, the media doesn't certify which vaccines are safe. There are various governmental agencies in different countries for that.

Yeah, “media doesn’t certify the...” I think I’ve heard that before. Some government process does it all according to Hoyle, sure. Sounds familiar.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#464

Post by aaomidi »

dang wrote: post #355
aaomidi wrote: post #38

Why do people keep needing proof that big money runs everything.

Please don't post unsubstantive comments and/or flamebait to HN. We want thoughtful, information-rich, curious conversation here. This is obviously not that. Maybe you don't owe big money which runs everything any better, but you definitely owe this community better if you're posting to it. https://news.ycombinator.com/newsguidelines.html We detached this subthread from https://news.ycombinator.com/item?id=25951489 .

edit: deleted, not worth it.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#465

Post by epistasis »

dataflow wrote: post #461

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can und…

For this app, it is inseparable from the services it provides, they are one and the same.

Edit: imagine reviewing the Instagram app, but doing it only as a review of the app part and not of the service too? If Instagram is likely to lose your data, or otherwise misbehave, and its not the app code but the service itself, it still has a big impact on the app experience. I can't think of a single app review that's only based on the app code, everything is also about what the app lets you do, the services attached to it.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#466

Post by dataflow »

epistasis wrote: post #465
dataflow wrote: post #461

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can und…

For this app, it is inseparable from the services it provides, they are one and the same. Edit: imagine reviewing the Instagram app, but doing it only as a review of the app part and not of the service too? If Instagram is likely to lose your data, or otherwise misbehave, and its not the app code but the service itself, it still has a big impact on the app experience. I can't think of a single app review that's only…

How though? The website behaved the same way. By that logic it would be impossible to review the website? And it's not like it's hard to imagine an app with a worse interface in front of the same service. A worse app for the service should receive a lower rating, right?

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#467

Post by agumonkey »

nightski wrote: post #458

I've been using Android for over a decade now I believe. Have only reviewed a handful of apps and generally been a good citizen. I left a thoughtful one star review today and it was deleted. I'm not going to lie, it irks me.

It feels like picking votes in a democracy. An interesting concept.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#468

Post by wyxuan »

nightski wrote: post #458

I've been using Android for over a decade now I believe. Have only reviewed a handful of apps and generally been a good citizen. I left a thoughtful one star review today and it was deleted. I'm not going to lie, it irks me.

chances are if you were leaving a review on the app on today of all possible days, and a one star one at that, it was most likely a knee jerk reaction to the company policy change (which they were basically forced to do) and not the app, and not a thoughtful one.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#469

Post by CivBase »

dataflow wrote: post #461

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can und…

In this case, RH's actions negatively impacted the service which their users depend on. The app is an interface for that service. It's common for app reviews to be influenced by the quality of the backend service.

If Spotify purged many popular musicians from their library, I'd expect app reviews to reflect that even if the app itself is still fine on a technical level.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#470

Post by harry8 »

dataflow wrote: post #461

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can und…

The app exists to provide you a service. You only have the app installed at all to use the service. When the service sucks 1 star is entirely reasonable. It's not a review of the developers effort. It's a review of using Robinhood with the app. If people hate it, that's their right, surely?

Good on Google for making it utterly clear how dishonest they are. They're facing new monopoly regulation, how does this buy them political favor?

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