Earlier quoted context omitted.
To be fair though, humanity doesn't know how some medicines work at a fundamental level either. The method of action for Tylenol, lithium, and metformin, among others isn't fully understood.
True, but modern "western"[1] medicine is not about the specific chemicals used, or even knowing how they exactly work at a chemical level, but the process for identifying what does and what does not work. It's an "evidence based" science with with experiments designed to counter known biases such as the placebo effect. Much of what we consider modern medicine was developed before we were entirely sure that atoms act…
The Chinese call the practice of truth seeking, in a more broader sense (outside of medicine) just "science".
"Western" medicine is also not merely the practice of seeking universal medical truth. It is also a collection of paradigms that have been developed in its long history. Like all paradigms, there are limits and drawbacks: phenomena that do not fit well. Truth seeking tends to be done on established paradigms rather than completely new ones.
The "western" prefix is helpful in contrasting it with TCM, which has a completely different paradigm. Many Chinese, myself included, have the experience that there are all sorts of ailments that are not meaningfully solved by "western" medicine practitioners, but are meaningfully solved by TCM practitioners.