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A clip from Stray got me banned from Twitter

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Re: A clip from Stray got me banned from Twitter

#451

Post by ineedasername »

cgriswald wrote: post #371
saxonww wrote: post #356

Earlier quoted context omitted.

Ideally people would just quietly stop using Twitter and services like it en masse, but that's not going to happen, so it's reasonable for people to complain about mistreatment. And that's what this is: the author got banned for their post violating a 'revenge porn' rule when that's not even close to what they posted. Twitter's content moderation didn't work here. It banned someone incorrectly. That person used the a…

This guy is upset that the free service he uses employs imperfect AI and it affected him personally. I agree we shouldn't be using AI for everything and we might even include humans after an AI makes a call just to verify the call. However, that has a cost and this guy isn't paying. I'd guess this guy wouldn't pay, because having to deal with occasional AI errors is part of the cost and he clearly doesn't want to pay…

>He stopped being right with his verbal abuse.

No. He did not stop being right about a mistake, and its reasonable remedy, by making an unrelated mistake himself. You might argue that the reasonable remedy to his abuse is also to receive a ban, but that is a different argument. It should also be logged as a separate disciplinary actions, not just because a petty Twitter employee got their nose tweaked by a frustrated user that had been mistreated with false accusations.

Re: A clip from Stray got me banned from Twitter

#452

Post by jsnell »

serf wrote: post #167
jsnell wrote: post #69

Earlier quoted context omitted.

Quoted post unavailable.

>No meaningful damage was done to a human here. The author would get unsuspended immediately if they chose to delete the tweet, and knows it. forcing a human to submit is absolutely damaging, more-so when the judgement is egregiously inhumane, incorrect, and final.

The author is prevented from posting a cookie cutter video clip from a game, not even some kind of actual self-expression. That's not inhumane; it's a complete triviality. If you can't make the case for why Twitter is in the wrong without these competely absurd exaggerations about inhumane treatement and damaging humans, maybe you need to admit that you don't actually have a case.

Re: A clip from Stray got me banned from Twitter

#453

Post by novok »

lapcat wrote: post #445
novok wrote: post #440

Earlier quoted context omitted.

That is why you have separate business phone numbers and addresses that you should be ok with being public and are not actually used for anything serious security wise, so you don't care if it is 'breached', because it's already publicly listed.

I'm a self-employed solo software developer who doesn't even use a phone for business. Your suggestion is that I buy a separate phone and permanently pay for phone service for that separate phone, just so that I can give Twitter an unimportant phone number in case they suspend my account for an insane reason and refuse my appeal, and then get hacked?

Or anything else for that matter, such as government forms, bank accounts, etc. The phone number doesn't have to be attached to a real device, it could be google voice or whatever else and you could expense it like a proper business expense, etc. In general it's a good idea to keep your business and personal accounts as seperate as possible. It's similar to the reason why you have separate business bank accounts, emails, domains, addresses, credit cards, etc.

Phone numbers are pretty much the super cookie anti-fraud ID of today. I don't consider them private anymore, but if your disciplined about keeping profiles separated it can definitely help scope the damage.

Re: A clip from Stray got me banned from Twitter

#454

Post by Groxx »

pvg wrote: post #396
soraminazuki wrote: post #394

Earlier quoted context omitted.

Excuse me? That is exactly what Twitter accused the author of doing. The policy which Twitter referred to according to the article has the words “Non-consensual nudity policy” written in huge letters [1]. Do those words mean something other than revenge porn? [1]: https://help.twitter.com/en/rules-and-policies/intimate-medi...

They sent him an automated private message misidentifying one of his videos. This is obviously lame and annoying but no, he was not accused of a crime he did not commit or have to escape from a military stockade into the Los Angeles underground.

They didn't file a police report, no, but this is absolutely the equivalent of verbally accusing someone of posting revenge porn.

If someone walked up to you and said "Your most-recent tweet is revenge porn and it's disgusting" and then reiterated that after double checking both the innocuous tweet and that they had the correct person, you would probably be claiming they incorrectly accused you of tweeting revenge porn (i.e. a crime). Because that's precisely what they just did. That Twitter is letting a machine they built do that for them does not remove their responsibility around the act, nor make it somehow not an accusation.

If anything it seems safe to claim that it's more than an accusation. They're acting on it, doling out (minor) punishment along with the accusation.

Re: A clip from Stray got me banned from Twitter

#455

Post by rpdillon »

tablespoon wrote: post #449
rpdillon wrote: post #409

Earlier quoted context omitted.

The flagged post was reviewed by two humans. I think you're overemphasizing the 'automated' aspect here, which is just an implementation detail AFAICT. Posting revenge porn is a crime, though I agree Twitter doesn't seem to be calling the cops. If they did, I don't think the evidence would be compelling enough to even bring charges, much less a conviction. But the account stays suspended regardless.

> The flagged post was reviewed by two humans. How do you know? I wouldn't be surprised in the appeals are automated too, especially the initial ones.

Having ML handle appeals strikes me as implausible, but possible.

Re: A clip from Stray got me banned from Twitter

#456

Post by gxnthr »

TameAntelope wrote: post #345

> Here’s the thing: I’m a stinker. Even at my jolliest, if someone figuratively shoulder-checks me, I’m probably going to make so many mountains out of this molehill that I will adjust the topography of the United States significantly. I’m sorry, but this is your real problem, not Twitter banning you. This is called “pride” and is historically recognized as one of the largest “problem creators” as far as emotions go.…

Uhhh, the author did nothing wrong and broke no rules (and yet as pointed out rampant, violent hate speech lives without many problems on social media) . Someone getting slightly and innocently sassy after getting banned for posting a cat video is the problem the author is writing about. They're not trying to get a data with you or something.

Re: A clip from Stray got me banned from Twitter

#457

Post by adamlett »

blargey wrote: post #415
cgriswald wrote: post #371

Earlier quoted context omitted.

This guy is upset that the free service he uses employs imperfect AI and it affected him personally. I agree we shouldn't be using AI for everything and we might even include humans after an AI makes a call just to verify the call. However, that has a cost and this guy isn't paying. I'd guess this guy wouldn't pay, because having to deal with occasional AI errors is part of the cost and he clearly doesn't want to pay…

It’s rude towards Twitter . This is not a conversation, it’s a box in a form. One of many copies of the same form they’re churning through. I don’t understand why a CS rep / moderator reviewing appeals would take it as a personal slight, because that would require personally identifying with Twitter and its algorithms. Do you think people should be banned for being snippy in a customer satisfaction survey too? Produc…

No post body was provided.

Re: A clip from Stray got me banned from Twitter

#458

Post by ineedasername »

hwillis wrote: post #435
MegaButts wrote: post #406

Earlier quoted context omitted.

This has nothing to do with making people feel better. It's about holding twitter accountable to their own policies. What do you suggest I do if not use their own support system? The next step is to blast social media. "You cannot possibly be this dense" is referring to whoever is making the decision. If the support team has the ability to overturn this decision, and they maintain the decision, then they are indeed t…

Support systems have absolutely nothing to do with holding anyone accountable ever, and I don't know why you think they would. > "You cannot possibly be this dense" is referring to whoever is making the decision. Is this random guy making 8.50 supposed to read your mind? The person reading your brilliant commentary is not going to send it upwards for you. Literally the only person reading it is the guy you sent it to…

>Support systems have absolutely nothing to do with holding anyone accountable ever

Incorrect. Where I have worked the logs of support system tickets are systematically used to hold people accountable. 3x spike of networking support tickets? Someone(s) at some level are going to have to explain what's going on and be accountable for fixing the situation. Same for non-IT customer support systems.

Support systems are very routinely used in this way, it is part of the basic purpose.

Re: A clip from Stray got me banned from Twitter

#459

Post by CameronNemo »

lapcat wrote: post #445
novok wrote: post #440

Earlier quoted context omitted.

That is why you have separate business phone numbers and addresses that you should be ok with being public and are not actually used for anything serious security wise, so you don't care if it is 'breached', because it's already publicly listed.

I'm a self-employed solo software developer who doesn't even use a phone for business. Your suggestion is that I buy a separate phone and permanently pay for phone service for that separate phone, just so that I can give Twitter an unimportant phone number in case they suspend my account for an insane reason and refuse my appeal, and then get hacked?

jmp.chat will give you a number for $3/month. Voip.ms is cheaper, but I don't know how well it works with SMS short codes.

Re: A clip from Stray got me banned from Twitter

#460

Post by CameronNemo »

sp332 wrote: post #57

@a2_4am got banned from Twitter for linking to a video on the Internet Archive. The video is of an Apple 2 computer booting up an old program. https://mobile.twitter.com/textfiles/status/1536378776094908... He ended up fighting for days and the appeal was never granted, even after someone on that thread said they escalated internally. He ended up moving to Mastodon, @a2_4am@mastodon.social

This is a good response. If twitter shows they don't care about you enough to make careful moderation decisions, then leave them with their shitty toys and dark patterns. Saves me a visit to nitter.net.
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