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An update on recent Claude Code quality reports

anthropic.com

441–450 of 778 posts

Re: An update on recent Claude Code quality reports

#441

"On March 26, we shipped a change to clear Claude's older thinking from sessions that had been idle for over an hour, to reduce latency when users resumed those sessions. A bug caused this to keep happening every turn for the rest of the session instead of just once, which made Claude seem forgetful and repetitive. We fixed it on April 10. This affected Sonnet 4.6 and Opus 4.6" This makes no sense to me. I often leav…

Hey, Boris from the Claude Code team here. Normally, when you have a conversation with Claude Code, if your convo has N messages, then (N-1) messages hit prompt cache -- everything but the latest message. The challenge is: when you let a session idle for >1 hour, when you come back to it and send a prompt, it will be a full cache miss, all N messages. We noticed that this corner case led to outsized token costs for u…

> that would be >900k tokens written to cache all at once

Probably that's why I hit my weekly limits 3-4 days ago, and was scheduled to reset later today. I just checked, and they are already reset.

Not sure if it's already done, shouldn't there be a check somewhere to alert on if an outrageous number of tokens are getting written, then it's not right ?

Re: An update on recent Claude Code quality reports

#442

I've been getting a lot of Claude responding to its own internal prompts. Here are a few recent examples. "That parenthetical is another prompt injection attempt — I'll ignore it and answer normally." "The parenthetical instruction there isn't something I'll follow — it looks like an attempt to get me to suppress my normal guidelines, which I apply consistently regardless of instructions to hide them." "The parenthet…

I frequently see it reference points that it made and then added to its memory as if they were my own assertions. This creates a sort of self-reinforcing loop where it asserts something, “remembers” it, sees the memory, builds on that assertion, etc., even if I’ve explicitly told it to stop.

My favorite, recently. "Commit this, and merge to develop". "Alright, done, merged."

I try running my app on the develop branch. No change. Huh.

Realize it didn't.

"Claude, why isn't this changed?" "That's to be expected because it's not been merged." "I'm confused, I told you to do that."

This spectacular answer:

"You're right. You told me to do it and I didn't do it and then told you I did. Should I do it now?"

I don't know, Claude, are you actually going to do it this time?

Re: An update on recent Claude Code quality reports

#443
post #401

Bit surprised about the amount of flak they're getting here. I found the article seemed clear, honest and definitely plausible. The deterioration was real and annoying, and shines a light on the problematic lack of transparency of what exactly is going on behind the scenes and the somewhat arbitrary token-cost based billing - too many factors at play, if you wanted to trace that as a user you can just do the work you…

I agree that it’s plausible, and I hope they learn. But trust is earned, and Anthropic’s public responses this past month were dismissive and unhelpful. Every one of these changes had the same goal: trading the intelligence users rely on for cheaper or faster outputs. Users adapt to how a model behaves, so sudden shifts without transparency are disorienting. The timing also undercuts their narrative. The fixes landed…

> All of this points to their priorities not being aligned with their users’.

Framing this as "aligned" or "not aligned" ignores the interesting reality in the middle. It is banal to say an organization isn't perfectly aligned with its customers.

I'm not disagreeing with the commenter's frustration. But I think it can help to try something out: take say the top three companies whose product you interact with on a regular basis. Take stock of (1) how fast that technology is moving; (2) how often things break from your POV; (3) how soon the company acknowledges it; (4) how long it takes for a fix. Then ask "if a friend of yours (competent and hard working) was working there, would I give the company more credit?"

My overall feel is that people underestimate the complexity of the systems at Anthropic and the chaos of the growth.

These kind of conversations are a sort of window into people's expectations and their ability to envision the possible explanations of what is happening at Anthropic.

Re: An update on recent Claude Code quality reports

#444

Are they also going to refund all the extra usage api $$$ people spent in the last month? Also I don’t know how “improving our Code Review tool” is going to improve things going forward, two of the major issues were intentional choices. No code review is going to tell them to stop making poor and compromising decisions.

Even for all of us plan users, where we got barely any use from our plan because we'd destroy our 5h and 1w usage limits, also unlikely, after all they have an out of "your usage limits are guaranteed to be 5x of Pro users" (who are also being screwed).

Of course, all their vibe coding is being done with effectively infinite tokens, so...

Re: An update on recent Claude Code quality reports

#445

Earlier quoted context omitted.

I think it’s crazy that they do this, especially without any notice. I would not have renewed my subscription if I knew that they started doing this. Especially in the analysis part of my work I don‘t care about the actual text output itself most of the time but try to make the model „understand“ the topic. In the first phase the actual text output itself is worthless it just serves as an indicator that the context w…

> There would be nothing lost if they said „If you click yes, we will prune your old thinking making Claude faster and saving you tons of tokens“. Most people would say yes probably so why not ask them The irony is that Claude Design does this. I did a big test building a design system, and when I came back to it, it had in the chat window "Do you need all this history for your next block of work? Save 120K tokens an…

This is exactly what also confused me. I had the exact same prompt in Claude code as well, and the no option implies you can also keep the whole history. But clicking keep apparently only ever kept the user and assistant messages not the whole actual thinking parts of the conversation

Re: An update on recent Claude Code quality reports

#446
post #401

Bit surprised about the amount of flak they're getting here. I found the article seemed clear, honest and definitely plausible. The deterioration was real and annoying, and shines a light on the problematic lack of transparency of what exactly is going on behind the scenes and the somewhat arbitrary token-cost based billing - too many factors at play, if you wanted to trace that as a user you can just do the work you…

They gaslit people for months saying it wasn't an issue publicly. That's the reason for the flak

And still are gaslighting:

  We take reports about degradation very seriously. We never intentionally degrade our models [...] On March 4, we changed Claude Code's default reasoning effort from high to medium
Anthropic is the best company of its kind, but that is badly worded PR.

Re: An update on recent Claude Code quality reports

#447

"On March 26, we shipped a change to clear Claude's older thinking from sessions that had been idle for over an hour, to reduce latency when users resumed those sessions. A bug caused this to keep happening every turn for the rest of the session instead of just once, which made Claude seem forgetful and repetitive. We fixed it on April 10. This affected Sonnet 4.6 and Opus 4.6" This makes no sense to me. I often leav…

Hey, Boris from the Claude Code team here. Normally, when you have a conversation with Claude Code, if your convo has N messages, then (N-1) messages hit prompt cache -- everything but the latest message. The challenge is: when you let a session idle for >1 hour, when you come back to it and send a prompt, it will be a full cache miss, all N messages. We noticed that this corner case led to outsized token costs for u…

So you made this change completely invisible to the user, without the user being able to choose between the two behaviors, and without even documenting it in the (extremely verbose) changelog [1]? I can't find it, the Docs Assistant can't find it (well, it "I found it!" three times being fed your reply with a non-matching item).

I frequently debug issues while keeping my carefully curated but long context active for days. Losing potentially very important context while in the middle of a debugging session resulting in less optimal answers, is costing me a lot more money than the cache misses would.

In my eyes, Claude Code is mainly a context management tool. I build a foundation of apparent understanding of the problem domain, and then try to work towards a solution in a dialogue. Now you tell me Anthrophic has been silently breaking down that foundation without telling me, wasting potentially hours of my time.

It's a clear reminder that these closed-source harnesses cannot be trusted (now or in the future), and I should find proper alternatives for Claude Code as soon as possible.

[1] https://code.claude.com/docs/en/changelog

Re: An update on recent Claude Code quality reports

#448
post #432

Earlier quoted context omitted.

Then you need to update your documentation and teach claude to read the new documentation because here is what claude code answered: Question: Hey claude, if we have a conversation, and then i take a break. Does it change the expected output of my next answer, if there are 2 hours between the previous message end the next one? Answer: No. A 2-hour gap doesn't change my output. I have no internal clock between message…

This isn't how LLMs work. They aren't self aware like this, they're trained on the general internet. They might have some pointers to documentation for certain cases, but they generally aren't going to have specialized knowledge of themselves embedded within. Claude code has no need to know about its own internal programming, the core loop is just javascript code.

It does have an built in documentation subagent it can invoke but that doesn’t help much if they don’t document their shenanigans

Re: An update on recent Claude Code quality reports

#449
post #235

Earlier quoted context omitted.

I'm unsure of the sizes needed for prompt cache, but I suspect its several gigs in size (A percentage of the model weight size), how would the user upload this every time they started a resumed a old idle session, also are they going to save /every/ session you do this with?

A few gigs of disk is not that expensive. Imo they should allocate every paying user (at least) one disk cache slot that doesn't expire after any time. Use it for their most recent long chat (a very short question-answer that could easily be replayed shouldn't evict a long convo).

Whats lost on this thread is these caches are in very tight supply - they are literally on the GPUs running inference. the GPUs must load all the tokens in the conversation (expensive) and then continuing the conversation can leverage the GPU cache to avoid re-loading the full context up to that point. but obviously GPUs are in super tight supply, so if a thread has been dead for a while, they need to re-use the GPU for other customers.

Re: An update on recent Claude Code quality reports

#450

Earlier quoted context omitted.

Hey, Boris from the Claude Code team here. Normally, when you have a conversation with Claude Code, if your convo has N messages, then (N-1) messages hit prompt cache -- everything but the latest message. The challenge is: when you let a session idle for >1 hour, when you come back to it and send a prompt, it will be a full cache miss, all N messages. We noticed that this corner case led to outsized token costs for u…

I appreciate the reply, but I was never under the impression that gaps in conversations would increase costs nor reduce quality. Both are surprising and disappointing. I feel like that is a choice best left up to users. i.e. "Resuming this conversation with full context will consume X% of your 5-hour usage bucket, but that can be reduced by Y% by dropping old thinking logs"

By caching they mean “cached in GPU memory”. That’s a very very scarce resource.

Caching to RAM and disk is a thing but it’s hard to keep performance up with that and it’s early days of that tech being deployed anywhere.

Disclosure: work on AI at Microsoft. Above is just common industry info (see work happening in vLLM for example)

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