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Re: Apple Business

#441
post #111

Earlier quoted context omitted.

Serviceable != upgradable or long-lasting. So many people are going to get burned by the hypnotism of these Neos. They're going to be gateways into being traded in within 2-3 years to get something with more RAM and storage when their owners find out how much they struggle with basic tasks due to insufficient RAM and storage. If you actually go on Best Buy or Micro Center websites and look at street prices you'll rea…

My last Windows laptop was a 2-in-1 Yoga. It was the reason I switched to Macs. Sure, the specs were good... on paper. But all of the little firmware bugs really destroyed the experience. Mine had both throttling and display output issues, which really suck for a development machine. Also Windows kind of sucks in general these days -- and when I installed Linux on the thing, then I got the classic lackluster power ma…

Throttling issues?

Did you know the MacBook Neo has no fan? It can go 2x faster FPS in games if it’s cooled better:

https://youtube.com/watch?v=lswbpVtAhrc

Even a simple quiet and mostly-off fan would have been a $5 addition to the system that would have boosted performance by ~10%. But Apple wanted to make an iPad computer.

Apple advertises their subscription services directly in the system settings when you buy the system (they give you a trial that is shown as a system settings notification and when you refer it they do the thing where you have to cancel on the last day or else forfeit the remaining trial term before it’s over; accidental subscription dark pattern where you can’t turn off auto-renew without forfeiting remaining time) and also advertises apple subs via toast notifications.

As far as device firmware, I dunno, I felt like my Intel MacBook Pro 16” had pretty shit firmware that ended up abandoned because Apple went straight to M1 and the whole T2 thing where they tried to customize Intel’s stack never really worked all that well. Apple almost certainly half-assed that machine knowing their next platform was on the way.

Like the whole “instant open lid wake from sleep” that was great in the past but turned into crazy lag on those late Intel machines.

Oh yeah and I just got my last settlement check for my 2016 butterfly keyboard. That machine was a lovely ownership experience.

So this idea that only PC laptops have firmware issues and bad long term support…idk man, I just don’t fully buy that. I’m sure Apple is mostly better but I’ve had enough bad experiences that I don’t consider them to be anything wildly special.

Re: Apple Business

#442
post #441

Earlier quoted context omitted.

My last Windows laptop was a 2-in-1 Yoga. It was the reason I switched to Macs. Sure, the specs were good... on paper. But all of the little firmware bugs really destroyed the experience. Mine had both throttling and display output issues, which really suck for a development machine. Also Windows kind of sucks in general these days -- and when I installed Linux on the thing, then I got the classic lackluster power ma…

Throttling issues? Did you know the MacBook Neo has no fan? It can go 2x faster FPS in games if it’s cooled better: https://youtube.com/watch?v=lswbpVtAhrc Even a simple quiet and mostly-off fan would have been a $5 addition to the system that would have boosted performance by ~10%. But Apple wanted to make an iPad computer. Apple advertises their subscription services directly in the system settings when you buy the…

It didn’t have “throttling issues” as in “it implements throttling” but as in “the throttling was broken and it throttled when it wasn’t even hot”

> I just got my last settlement check for my 2016 butterfly keyboard

That’s nice, I didn’t get anything

Re: Apple Business

#443
post #137

Earlier quoted context omitted.

> Apple's office suite is my favorite I've ever used, and it's not close. I’ve written many comments criticizing this. Do you use a lot of keyboard shortcuts when you use Numbers or Pages or Keynote or do you use the trackpad/mouse a lot? I generally find these apps and others lacking on the keyboard front, by which I mean that it’s almost impossible to use them without a trackpad or a mouse. I can completely live wi…

Numbers has a lot of keyboard shortcuts [1]. Are there particular ones you're missing? Or is your issue that Numbers has different keyboard shortcuts from the ones you're used to in Excel? [1] https://support.apple.com/en-ca/guide/numbers/tana45192591/m...

Actually both.

A lot of menu options don’t seem to have keyboard shortcuts. I know I can assign them, but defaults should be better.

But the second one hits harder for me: “Or is your issue that Numbers has different keyboard shortcuts from the ones you're used to in Excel?” Considering that Numbers came much later than Excel, some of the common ones could’ve been directly adapted with Mac specific substitutions (like using Cmd instead of Ctrl).

Re: Apple Business

#444
post #137

Earlier quoted context omitted.

> Apple's office suite is my favorite I've ever used, and it's not close. I’ve written many comments criticizing this. Do you use a lot of keyboard shortcuts when you use Numbers or Pages or Keynote or do you use the trackpad/mouse a lot? I generally find these apps and others lacking on the keyboard front, by which I mean that it’s almost impossible to use them without a trackpad or a mouse. I can completely live wi…

Can’t you set up keyboard shortcuts for basically any action in a MacOS app?

My issue is with the defaults that are (not) available in comparison to Excel or LibreOffice Calc.

Re: Apple Business

#445
post #437

Earlier quoted context omitted.

Yes, it's an excellent idea. For normal people a computer is a tool to get things done, and any 8GB Apple Silicon machine will serve them very well. Think about it this way: If you loose 5 days of productivity then you have lost $500. A Windows or Linux machine is guaranteed to cause many more days than that of productivity loss per year. And with "normal people" I mean everybody who is not a developer or hacker, inc…

I don’t understand why there’s a strange assumption that Windows or Linux users are just burning productivity all the time and macOS users are the only ones where “everything just works.” Heck leave Linux out of it for all I care: Windows isn’t some kind of immature OS that that requires tons of fiddling. It’s basically the same thing as macOS when it comes down to non-technical users. They open up the windows store…

Linux is too complicated for a normal person to use productively, and it doesn't have the productivity software needed by non-hackers.

Windows: Yes, the user experience is that bad. My observations of Windows users is that it's hard for them to get things done effectively because of the faults of the system. Talking about non-hacker people, who might be very proficient in photo editing or spreadsheets or word processing.

Just booting a Windows machine is a chore. These have the same specs or better specs than Macs, but how come you can instantly use a Mac by opening the lid, and Windows PCs take their merry minutes to be ready?

I won't even mention malware and such.

For a normal, non-technical person, there isn't any problem in using stock Mac Mail, Safari, and native productivity tools. And honestly, those memory hogs you mention aren't a problem either on Apple silicon. It's still faster to use than on a PC with double the RAM.

Re: Apple Business

#446

Will we be able to change our company details? A couple of years ago we changed the business name, so let's change it in the account for billing and such. Not possible. Ok, let's ask support what to do: the only thing we can do is create a new account, get the approval, etc. and then ask for a migration that may or may not be approved and may or may not end succesfully. In the end we keep receiving the bills in the o…

A bit like the awful workflow around developer agreements in App Store Connect. Every few months our CI breaks because Apple has updated one agreement or another and someone has to go pester the executive who's marked as the account owner and has legal authority to sign new agreements to unbreak our CI. It's also impossible to delegate this authority to anyone other than the account owner, and there's no concept of s…

Years ago when the ARM China CEO held the company hostage with the company seal, there was much reporting that exoticized seals. But I was just thinking, the modern systems we've built with 2FA aren't much different!

(Product idea: seal that also prints time and TOTP?)

Re: Apple Business

#447
post #441

Earlier quoted context omitted.

Throttling issues? Did you know the MacBook Neo has no fan? It can go 2x faster FPS in games if it’s cooled better: https://youtube.com/watch?v=lswbpVtAhrc Even a simple quiet and mostly-off fan would have been a $5 addition to the system that would have boosted performance by ~10%. But Apple wanted to make an iPad computer. Apple advertises their subscription services directly in the system settings when you buy the…

It didn’t have “throttling issues” as in “it implements throttling” but as in “the throttling was broken and it throttled when it wasn’t even hot” > I just got my last settlement check for my 2016 butterfly keyboard That’s nice, I didn’t get anything

Tomato, tomato. I would consider removing a basic feature like a small and quiet fan as “throttling when it wasn’t even hot.”

Sorry in advance to continue ranting about this, but the consumer-hostile bit is it’s used as a price segmentation strategy. Consumers don’t care if their laptop has a modest quiet cooling fan, but Apple acts like customers hate them. The cooling fan inside the Nintendo Switch has alienated zero potential customers, is basically inaudible, and it’s still an extremely portable device.

The only reason the MacBook Air M5 is slower than the MacBook Pro M5 is the lack of cooling. It’s done on purpose. It’s not “save costs and offer a cheaper product,” it’s “purposefully remove a ‘free’ benefit to push you up the product lineup.”

Similarly, it would have cost Apple almost nothing to bump the Neo to 12GB of memory but they’re going to hold back that upgrade so that first gen buyers buy their next system sooner.

I think I got the settlement email because I took my system in to Apple to get the keyboard fixed and the lawyers for the class action had my contact info as a result.

Re: Apple Business

#448
post #437

Earlier quoted context omitted.

I don’t understand why there’s a strange assumption that Windows or Linux users are just burning productivity all the time and macOS users are the only ones where “everything just works.” Heck leave Linux out of it for all I care: Windows isn’t some kind of immature OS that that requires tons of fiddling. It’s basically the same thing as macOS when it comes down to non-technical users. They open up the windows store…

Linux is too complicated for a normal person to use productively, and it doesn't have the productivity software needed by non-hackers. Windows: Yes, the user experience is that bad. My observations of Windows users is that it's hard for them to get things done effectively because of the faults of the system. Talking about non-hacker people, who might be very proficient in photo editing or spreadsheets or word process…

Can you go into more specific details about these observations you made? Which people were they?

Do you have any benchmarks that show this “faster than a PC with double the RAM” claim?

Because when I saw real world tests on the Neo versus the Acer Aspire AI 14, the Acer machine was faster at video playback in Adobe Premiere (as an example) due to the lack of memory pressure.

I can tell you at work we have a mixed environment and the Windows users and Mac users don’t seem to have any difference in difficulty doing things like showing their work in presentations. Our company metrics show zero difference in employee productivity based on what operating system they use (I’m a manager and can see these things).

Re: Apple Business

#449
post #113

Earlier quoted context omitted.

I disagree strongly. Again, I tried it in store at the exact same time as trying other laptops. Yes, it's a little bit better than the alternatives, but, critically, not by much. Not by enough to sway a purchase decision. It's not better than diving board mechanical trackpads by enough of a margin for most consumers to notice. Also, macOS over-relies on trackpad gestures. You don't really need them anywhere near as m…

I will be absolutely shocked if any current pc company can even approach the neos build quality/performance/price combo. See you next year, happy to wait .

I think we’ll actually see some serious responses from PC manufacturers. They basically have to.

They really aren’t that far off as it is. I’ve brought up a number of similarly priced models in my other comments on this thread.

Even on the premium end, the surface laptop really isn’t that far off on pricing. It was priced and specced to essentially match the Air. I think there’s no reason a cut down model couldn’t match the Neo.

I think the most important thing is for Microsoft to crack down more on OEMs’ use of third party junkware like McAfee. They need to just disallow it as a hard policy. Hopefully the Neo is also a wake up call to Microsoft.

I also think that an x86 processor that performs 20-40% slower really isn’t a big deal in the context of the Neo’s competitors. They mostly need to match the pricing and build quality. Nobody cares that the hybrid Toyota Corolla is slower than the hybrid Honda Civic when they go buy the car. They care that it has the attributes they’re looking for (packaging, reliability, quality, price). And I think the Neo’s great chip is hampered by RAM anyway. The SoC package was designed for a mobile system that only has partial multitasking.

Re: Apple Business

#450
post #327

Earlier quoted context omitted.

I don't know where this myth has come from that macOS magically uses less RAM even though you are using the same applications as everyone else. The Just Josh Tech review of the MacBook Neo demonstrated that the Neo cannot do a fractional resolution playback of a very simple Adobe Premiere project. We are not even talking about doing any editing work, simply playing back the project in the timeline. The ~$500 Acer loa…

> I don't know where this myth has come from that macOS magically uses less RAM even though you are using the same applications as everyone else. Well, you're certainly not running the same code on both systems. Some applications absolutely use less RAM on MacOS... some use less on Windows. Some of this is due to the various builds of the software itself, some of it is due to architectural differences in memory manag…

I agree that it’s usable, but I think it’s still worth pointing out that it was the base configuration of the M1 Air almost 6 full years ago.

It feels to me a lot like past cut down systems such as the eMac or that horrendous 21” 1080p Intel iMac that sort of make sense by being cheap but don’t make as much sense in wider context of available choices.

Of course, I think the Neo will be a huge success and is a good product overall, but a product where an informed buyer can do better.

It is potentially a purchase decision that really won’t last as long as a cheap Acer with 16GB of memory, even though the Neo is built better.

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