Earlier quoted context omitted.
do you think that makes it ok? they walked into a store, tried to pay money to apple and as a result they had their stuff locked forever apple recommended they only buy gift cards from apple, but they still sell them in stores... obviously money is more important to them than the consumers but pretending apple have zero responsibility is silly
>they had their stuff locked forever It was locked for less than a week. >but they still sell them in stores Unfortunately there are sketchy resellers that exist too.
For Apple to say "Don't buy gift cards from our authorized retailers, or prepare to face incredibly harsh consequences due to fraud that you can't detect or predict" while continuing to sell them through those channels is morally bankrupt and completely unacceptable.
I have no doubt fraud is a big problem. It is for all gift cards. But this is a 3 trillion dollar company -- and they make minimum 30% of every gift card sold in pure profit. If they can't secure those channels without torpedoing innocent customers' entire digital lives, they need to drop that channel.