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More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

daringfireball.net

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Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#441

Earlier quoted context omitted.

Apple is basically a smartphone company at this point, and smartphone sales are plummeting. And I think they're plummeting for the same reason desktop sales plummeted. We went from a time where a new PC was a bit dated in 3 months and obsolete in 2 years, to modern times where a desktop from a decade ago is good for pretty much everything, even including high end gaming if you started with a high end card. The exact…

I would say it’s simpler than that. Between Wall Street demanding “growth” and the executives’ stock options being tied to meeting those numbers, they always pull out any and all stops to push “growth”. As others have implied, with people like Jobs and others gone, there is also no cultural resistance based on core values that created Apple to push back on shameless debasement. It is also what is happening all over t…

> Between Wall Street demanding “growth” and the executives’ stock options being tied to meeting those numbers, they always pull out any and all stops to push “growth”.

This right here. The perverse incentives integral to public companies are at the core of so much that is wrong with the world.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#442
post #348

Earlier quoted context omitted.

Job security seems to hold higher esteem than prison. Social norms exist outside of criminal law, and a single extremely poor decision is reason enough for people to lose their freedom. Why shouldn’t it be possible for people to lose their jobs?

You're seriously comparing a single advertisement to crimes like murder? Crimes that land you in prison are generally crimes that even children can understand are wrong. You're using "extremely poor decision" for 2 wildly different things, and if you think they're remotely equivalent, perhaps you should reflect on why you think that.

I am seriously suggesting that a single bad decision (like taking some money from the cash register) can land you in prison, why do we hold jobs to a higher standard?

Learning from our mistakes is one thing, slip ups happen after all, but I’m just drawing a comparison to “a single misjudgement”.

If you don't know societies values (stealing is wrong) or a companies values (tarnishing the brand by looking cheap and desperate) the outcome should probably be the same: expulsion or exclusion.

Also, don’t go to the most extreme negative interpretation of what someone says, it’s against guidelines.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#443
post #130

Earlier quoted context omitted.

Interesting. I feel like this clause is violated very often by major apps: > Push Notifications should not be used for promotions or direct marketing purposes unless customers have explicitly opted in to receive them via consent language displayed in your app’s UI, and you provide a method in your app for a user to opt out from receiving such messages.

I’ve said several times before that notifications should be reportable as spam directly to Google/Apple, just like email spam reporting. Google tried to tackle this with notification channels, but the onus falls on the developer to actually use them honestly. No company trying to draw attention back to their app with advertisement notifications will willingly name a notification channel “advertisements” or “user re-e…

We also need some kind of (privacy friendly) open rate tracking and spam protection.

If many users receive a new kind of notification, using a new template, with low open rates, and uncorrelated with app activity, somebody at Apple should at least give it a 5-second glance and decide between "false positive" and "needs to be elevated"

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#444

Earlier quoted context omitted.

At the point in time when I disabled notifications for the app, it did not. I tried that. Even after navigating dark patterns, digging into the menus, and turning those options off, I still received promotion notifications. Perhaps they've fixed it since? I don't know because they've already burned my trust and they've done nothing to earn it back. Publicly acknowledging and apologizing for this would have been a way…

I can sympathize. I don’t know about uber in particular but it gets quite tiring trying to find and follow these obscure settings. And what’s worse is that the companies always seem to find a way to reset it to what they want quite frequently. One of their tricks is to reorganize permissions frequently so the ones that allow their spam to get through are always new.

I had to completely turn off notifications for Instagram because none of the provided settings appear to disable the almost-daily "for you" and "trending" notifications. Now I don't get notified when someone DMs me there, which has lead to me missing important messages.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#445

Earlier quoted context omitted.

“ we overvalue short-term gains (thus we have serious agent-principal and integrity issues),” Agree and would even make the argument that Chinas rise in some is a response to short term with patience. China is willing to move mountains and allow western corporations 8-10 years of ridiculous low labor costs and promote incredible profits. They then learn the process and the tech and now companies like TP-link, Huawei,…

Do you think that strategy is from their rulers? And do you think that when the rulers die, that strategy will live on? I think it will pass like every other empire/business: ruined by future generations who did not toil for it and who will trade it for short term gain.

I don't think the obsession with the short-term is necessarily the natural state of people, especially not in leadership. There were buildings built in times past knowing full well that it would take decades and even centuries to complete.

But I think long-term thinking requires a unified people in a democracy, or a non-democratic system. Democracy in a divided society makes long-term stuff basically impossible when the next guy who comes in will just undo it to spite you. And long-term visions often come with short-term costs without anything yet to show for it, which can then be weaponized against you. Oh and the best trick of all is doing something with short term benefit and mid-term costs, and then blame the consequences of your own actions on the next guy in office. Excessive printing of money is an obvious and extremely common example of this.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#446
> That Apple can be trusted in ways that other “big tech” companies cannot.

This is pure nonsense. From someone with the experience to know better. It's amazing to me that people could say this out loud.

> The perception of privacy is just as important as the technical details that make something actually private.

The "perception of privacy" is _all you have_. You don't even have access to the technical details!

> I’m 99.9 percent certain this F1 ad was just blasted out to zillions of Wallet users indiscriminately

Stop making excuses for the trillion dollar gorilla in the room with you. You don't understand it. You've anthropomorphized it to a point of pathos. It's going to rip your arms off. It's just a matter of time.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#447
> The perception of privacy is just as important as the technical details that make something actually private. I try very seldom to call for anyone to be fired, but I think whoever authorized this movie ad through Wallet push notifications ought to be canned.

Spot on. Look at it this way: would SJ have allowed this to happen? Absolutely not. And if it somehow had happened while he were still there, he would've unquestionably (and quickly) fired the responsible parties.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#448
post #248

I have never said and rarely thought this before, but I really hope the person who came up with / approved this idea got fired for it. It’s rare that you see something so unbelievably stupid and destructive of the shared pool of trust, which Apple spent 30 years building, only for one self-interested PM to blow a chunk of it up for no gain. If the person who came up with this reads this site, I hope they see this com…

Apple should be sued for this. This is their responsibility. They built it, left it unsupervised, and allowed the obvious to happen.

This is not the fault of ONE low level worker and there is no reason to punish them and then walk away like you've accomplished /anything/ meaningful in the long term.

These are precisely the types of public cases that should be brought against them. It would lend a lot of aid to the anti trust efforts against them as well. They clearly privilege themselves and see the devices and app store as their asset, not something they maintain on behalf of customers and developers.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#449

Apple without Ive and Jobs increasingly has a taste problem. Everything from their ads to things like this are just in really poor taste, and aren’t something that they would have done 15 years ago because they would have thought it was beneath their brand. I like Apple, so I’m really hoping they bring on someone to solve this. Otherwise they’re on track to be the same as every other tasteless tech company. More on t…

Ive wanted to get rid of all the ports on everything! Thank goodness he's gone and we now have MagSafe, HDMI, and SD card readers back on portables.

I loved MagSafe, but after the USB C power, I don't love it. USB C power could go on either side of the laptop, and if I stepped on the cable it still easily disconnected, but MagSafe only goes on one side, which frequently means the cord needs to wrap around the back.

Re: More on Apple's Trust-Eroding 'F1 the Movie' Wallet Ad

#450

Earlier quoted context omitted.

The whole forcing a U2 album onto people’s devices thing, which happened shortly after Jobs died, was the first time I, a former Apple fan, sat up and realized “wow, these guys are really losing their taste/tact!” Weird to think that was over a decade ago!

I think Jobs makes the same mistake with U2 even if he is at the helm. But I think he would’ve been more effective at handling the fall out. Apple had enjoyed having world-leading crisis communications embodied within Steve and didn’t immediately know what to do when he was gone.

>But I think he would’ve been more effective at handling the fall out.

"You're holding it wrong" was about the worst case of "handling the fall out" that I can remember in computing history. Jobs was an absolute laughing stock after he said that.

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