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Amazon ditches 'just walk out' checkouts at its grocery stores

gizmodo.com

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Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#441

Earlier quoted context omitted.

> Though it seemed completely automated, Just Walk Out relied on more than 1,000 people in India watching and labeling videos to ensure accurate checkouts. The cashiers were simply moved off-site, and they watched you as you shopped. Wow - I did not know this. This makes it all a whole lot less impressive and interesting that it was just people off shore watching you.

Sounds like fake-it-till-you-make-it stuff right? This is exactly how I would bootstrap a startup that wanted to do this. Kind of impressed with their scrappiness to be honest.

"Scrappy" on a massive budget. Must have been fun to work at these tech companies when money was cheap!

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#442
post #225
post #194

Uniqlo (in Japan and at least in SF) has a cool checkout method. You drop your clothes into a big bin (I’ve always done it one piece at a time, didn’t think to do all at once) and it adds up all your items. I’ve used this maybe 8 times, 100% accurate so far. Not sure how it works but I guessed RFID and quick Google appears to confirm: https://www.wsj.com/articles/uniqlos-parent-company-bets-big...

It’s been discussed before on HN: https://news.ycombinator.com/item?id=38715111 Unlikely to work for groceries given the costs of RFID tags, I imagine.

The tech in store is powered by RADAR (https://goradar.com) - next gen RFID sensor that can work with lower cost antennas. Still unlikely to ever get to unit economics that work for groceries, but really exciting what this team has created.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#443
post #386

Earlier quoted context omitted.

Self-checkout is seamless in Europe. I don't see anything that would stop the US from having the same.

It is for me too in the US. I think it's either specific stores/chains or user error.

Compared to simply walking out, packing everything into your bags right away without needing to scan with either a hand terminal or "repacking" at self checkout is a lot more friction. Didn't really think it would be until I tried a couple of times in a row and it was incredible.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#444

Earlier quoted context omitted.

Lots of services would be phenomenal when you can offload much of the cost to run them to cheap offshore labor. Remember how great Uber and Doordash were when much of the cost of operating was offset by underpaid workers and VC funds? Now that they don't have unlimited piles of money and cities/states are making them pay more fair wages, the cost-benefit of those services has diminished. I was ok paying $5 for $20 of…

"Underpaid" and "fair" is a modern political myth, except in the instances when there is a concerted effort to undermine the semi-natural labor market. Pay will never be enough, as a point of fact. It will always be "underpaid" and "unfair" in discussion. As this is an immortal pressure and negotiating tactic. It is incentivized, and therefore we will get more of it. That works both ways, but at some point there has…

> Pay will never be enough, as a point of fact

can you explain this a bit further please? also, what's the storm that's coming?

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#445
post #376
post #375

Earlier quoted context omitted.

> how come everything with an app is so much more expensive? After ton of investment investors are finally looking for returns now. And consumers have decided convenience reigns supreme. Right from the SAAS products to daily breakfast customers there is lot of premium on convenience.

> After ton of investment investors are finally looking for returns now. We need a quippy phrase for this, but unfortunately "Pump and Dump" is already taken for a kind of stock-market manipulation. Instead, I would like to coin/nominate "Tease and Squeeze". First consumers are teased by the idea that the disruptive new service has invented a magic new secret to low prices and great value... But after the company as…

It's called "dumping and monopolization" and is ancient and standard antitrust (illegal) and VC (highly rewarded) technique.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#446
post #190

This is pretty sad to read. Before Covid, the Amazon Go store experience was phenomenal. All the convenience of a 7-Eleven but with the pricing of a normal grocery store. The food options were really good and the BlueApron style meal-kits were amazing. The Alexa integration was also nice for being able to just verbally ask what's the next step on a recipe while you're busy stirring or chopping things. When it rolled…

> Scan as you shop is a big step backwards and feels like you've got the annoying self-checkout experience looming over you the entire time you're there.

How do the Amazon "Dash Carts" actually work though? If it were a traditional bar code scanner, I'd agree with you. But reading up on the tech makes it sound like you just place the item in your cart and that's it. If it worked like that I don't see at all what the problem would be.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#447
post #410

Earlier quoted context omitted.

Lots of services would be phenomenal when you can offload much of the cost to run them to cheap offshore labor. Remember how great Uber and Doordash were when much of the cost of operating was offset by underpaid workers and VC funds? Now that they don't have unlimited piles of money and cities/states are making them pay more fair wages, the cost-benefit of those services has diminished. I was ok paying $5 for $20 of…

This is a weird take. Cheap wages? Both of your examples paid decent wages, especially in the example of Uber. It was just an unprofitable business model subsidized by VC money or Amazon corporate profits. That sounds like a good thing?

It's bad because it redirects human effort into wasteful activity. Same season communisr central planning is bad.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#448

Earlier quoted context omitted.

Doesn't that take away jobs students used to get? Which storefront is that? The one at the bottom of MLK Library or McQuarrie Hall?

I mean sure, welcome to technology - low skilled jobs are gonna vanish via some method.

I mean ideally students can still get jobs on campus serving other students and staff considering how expensive education is.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#449
post #397

Earlier quoted context omitted.

> If you did some kind of shell game with 5 different people all passing around their items, then you don’t get charged correctly is it theft? IANAL but I'm confident the legal answer is "yes", the same as if someone was using sleight-of-hand with objects at a cashier-and-conveyor-belt checkout station. Whether charges are brought and how easily the case can be proved is another matter, but the intent is what makes i…

I thought one of the marketing lines was that Amazon was so confident/comfortable in their implementation was that they assumed all liability for mistakes (though as I type this I realise they may have worded it to encapsulate only honest mistakes rather than people trying deliberately to break the system).

Being forgiven doesn't make it not a crime, or just reduces the chance of enforcement.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#450
post #190

This is pretty sad to read. Before Covid, the Amazon Go store experience was phenomenal. All the convenience of a 7-Eleven but with the pricing of a normal grocery store. The food options were really good and the BlueApron style meal-kits were amazing. The Alexa integration was also nice for being able to just verbally ask what's the next step on a recipe while you're busy stirring or chopping things. When it rolled…

> Though it seemed completely automated, Just Walk Out relied on more than 1,000 people in India watching and labeling videos to ensure accurate checkouts. The cashiers were simply moved off-site, and they watched you as you shopped. Wow - I did not know this. This makes it all a whole lot less impressive and interesting that it was just people off shore watching you.

That is absolutely dystopian and completely awful. Everything Amazon does / releases you should assume it’s evil in some way.
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