The most bizarre thing is that this is a known issue that folks have asked them for ways to mitigate, to no avail. The reddit thread even links to an extremely weird dialogue where Netlify's response boils down to, "if you're hosting a small site that gets DDoS'd, don't." https://answers.netlify.com/t/limit-bandwidth-to-avoid-high-...
Netlify just sent me a $104k bill for a simple static site
441–450 of 836 posts
Re: Netlify just sent me a $104k bill for a simple static site
#442Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
Re: Netlify just sent me a $104k bill for a simple static site
#443Earlier quoted context omitted.
How does a 60 TB in a day peak for a site that previously never crossed the free tier threshhold not qualify as "attack pattern"? This is a static site. To reach that sort of bandwidth out of nowhere you'd need to publish the blueprint for a teleportation machine
To be fair, these days, things can become viral literally overnight. That said, instead of depending on unreliable heuristics, they should just allow an option to change the behavior. The "current policy" to charge small sites on the free tier thousands of dollars instead of just throttling/shutting down the traffic is really predatory.
Re: Netlify just sent me a $104k bill for a simple static site
#444Re: Netlify just sent me a $104k bill for a simple static site
#445Posted 4 hours ago with 958 points and it's already sitting at 68th place? Was the story too inconvenient for Y Combinator given that Netlify has bought 2? of YC backed companies?
Re: Netlify just sent me a $104k bill for a simple static site
#446Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
I’ve been a netlify user since 2017 and I just deleted all my sites. I can’t risk receiving a $100k bill for toy projects. Your “current policy” is not good enough.
Re: Netlify just sent me a $104k bill for a simple static site
#447Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
Re: Netlify just sent me a $104k bill for a simple static site
#448I recently rewrote a website/small backend API for a non-profit organization. I could've gone with a serverless architecture for our forms handling API and reduced spending to nearly the free tier, but I had no good way to protect against a scenario like this. There was just not good enough documentation about how to completely cut off spending in the scenario of an attack, and I wasn't comfortable leaving the organi…
I am confused. Why couldn’t GitHub Pages suffer a DDOS attack? Also they don’t want you using them for business purposes: https://docs.github.com/en/pages/getting-started-with-github...
Re: Netlify just sent me a $104k bill for a simple static site
#449Earlier quoted context omitted.
This might be a good time to point out Cloudflare Pages: https://pages.cloudflare.com/ Under the free tier: > Unlimited bandwidth
I'm moving everything to Cloudflare.
Re: Netlify just sent me a $104k bill for a simple static site
#450Render may have the same problem: https://community.render.com/t/usage-100gb-for-a-static-site...