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iPhone App will not stay open - just flashes when trying to launch

community.garadget.com

441–450 of 453 posts

Re: iPhone App will not stay open - just flashes when trying to launch

#441
To be honest if I'd bought a product that in some way controlled access to my property and which malfunctioned and locked me out, I'd probably not show too much patience either.

There are any number of reasons it could be important for me to get into my house or garage right now: I've left the stove on, I've left a soldering iron on on my workbench, my partner has collapsed, I've popped out to pick something up from the garden and have accidentally locked myself out and my baby is inside unattended, or I'm just really effing tired at the end of a long and draining day at work and it's that one last straw (and the list goes on).

Sure, I probably wouldn't lead with swearing, but I can pretty much guarantee that if the situation wasn't resolved very quickly swearing would result.

All of this just strengthens my resolve against the idea of living in a "smart" home. Give me a physical lock and key, and a decent EDC solution for carrying the latter, and I'm happy. The one improvement you could make (which a friend pointed out to me the other day) is to add central locking. I.e., I leave by any exit and lock the door, and every door and window in the house locks. Of course, there are ways that could backfire so it needs some careful thought, but you get the idea.

Anyway, I won't be buying a Garadget or any similar device anytime soon.

Re: iPhone App will not stay open - just flashes when trying to launch

#442

Earlier quoted context omitted.

Dunno. I once tried to check in online, but the service was just giving me errors. Tried for half an hour. When the service was back up, it wouldn't let me check in because that closes two hours before the flight. There were around 20 people at the check-in, all of which had had the same problem. They made every single one pay 45 Euro per boarding pass, telling us to file a complaint later. Filed a complaint, got a c…

Another horror story: A friend of mine had booked a trip with Ryanair to Hungary for a week, Sunday to next Saturday. A few days before the trip, Ryanair calls him and tells him that the Sunday flight is not going to happen due to low occupancy, but they can transfer his booking to the Sunday after that. He had already booked the hotel, so he only agreed grudgingly, figuring that he might be able to transfer that boo…

Could it be possible that your friend got in this mess because they booked two one-way tickets instead of a return ticket? If both flights were on the same PNR, I can't see how such a ticket would be valid.

Re: iPhone App will not stay open - just flashes when trying to launch

#443

Earlier quoted context omitted.

Here are some examples of what can happen on UK talk shows: https://www.youtube.com/watch?v=KTd4hw7mZEI https://www.youtube.com/watch?v=N4sGU_eFc40 https://www.youtube.com/watch?v=g_RAE98uE7E&t=393

To be fair, the UK are generally quite uptight about this kind of stuff as well - particularly on radio, but also on the majority of daytime TV. Graham is something of an exception, though he's been doing it for so many years now, his competitors are catching on.

Quite so: he's definitely post-watershed material.

Re: iPhone App will not stay open - just flashes when trying to launch

#444

Earlier quoted context omitted.

Then bootstrap and self-fund.

One thing for a software or services based company, but if you are a product based company that needs significant capital investment to get production started, and you haven't got any credit history to be able to get a bank loan, then crowd funding seems to be a legitimate way to go. Plus you get the added bonus of getting marketplace validation from your actual customers if they fork out the money to subscribe to yo…

Then talk to investors to take investment.

I don't think its unreasonable that someone who takes a risk on giving you money in your infancy to realise your product should get some equity or something else from it that's more than just a "preorder".

Re: iPhone App will not stay open - just flashes when trying to launch

#445
post #250

Earlier quoted context omitted.

> They are a customer not a client, the relationship is so very different Mind you, for many non-native English speakers this is very subtle, non-obvious difference. In my language, for instance, we don't have separate words for clients and customers.

I'm a reasonably literate native English speaker and I don't understand what the (supposed) difference is.

The relationship with a client is closer. Generally speaking the work is more bespoke and the level of trust between parties is higher. You see this when the product is not standardized.

A customer on the other hand is anonymous and you're relationship with them will generally end after the original sale.

Re: iPhone App will not stay open - just flashes when trying to launch

#446
post #436

Earlier quoted context omitted.

> Well, he's also offering a refund. No, he isn't. He suggests returning the device to point of purchase, Amazon, who have no control over this situation.

Maybe Amazon is different in other countries (I doubt it), but in my country after ordering on Amazon you send stuff back to the seller, not to Amazon. The ticket for that is handled in Amazon's interface but the actual interaction happens with the seller.

You seem to have confused orders fulfilled by Amazon, and people selling products on their platform as third party sellers.

You don't state which country your in, or answer the question someone asked of you regarding the potential affiliation you may have with this company.

Re: iPhone App will not stay open - just flashes when trying to launch

#447
> I'm happy to provide the technical support to the customers on my Saturday night but I'm not going to tolerate any tantrums.

> At this time your only option is return Garadget to Amazon for refund. Your unit ID 2f0036... will be denied server connection.

HELL YEAH! Finally someone with the balls!

Bending over backwards - NOPE - why don't you contact support first? Why do you use course words? WELL DONE

Re: iPhone App will not stay open - just flashes when trying to launch

#448

Earlier quoted context omitted.

Tactical note: Drop the last paragraph. It adds nothing, and takes away from the point you very effectively made prior. People will most strongly remember the first and especially the last words you say to them. Make sure those words are the ones you want remembered.

The last one is a very important paragraph to see the big picture. Without that, my comment might just be an isolated case and fear mongering. It is important to see although this door lock/car control/whatever problem is new, the underlying thought process is not new. Not having the rights to understand and modify, leading to having to trust what "the cloud" or proprietary software does (especially those that determ…

That can be effectively done without the explicit tie to Stallman and FSF, whose absolutism many find offputting.

Re: iPhone App will not stay open - just flashes when trying to launch

#449
post #52

Earlier quoted context omitted.

They didn't block it because of the review. Read the stuff in the link and not just the headline.

You've been shilling in this thread, and avoided answering the question "are you affiliated with them?"

I've been actually answering that question twice, yunoreed.

Re: iPhone App will not stay open - just flashes when trying to launch

#450
post #106

Earlier quoted context omitted.

"Denying service" in those cases is not conducting any further sales/etc with them. It's not remotely disabling things they've previously bought from you. That's quite a different kettle of fish.

To be clear, the Garadget was _not_ remotely disabled (or bricked).

Here's a direct quote from the manufacturer to the customer:

"At this time your only option is to return Garadget to Amazon for refund. Your unit ID 210036...will be denied server connection."

How is that not being bricked?

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