Earlier quoted context omitted.
You know, in Switzerland there is a thing, that if a product or service has the name "Swiss" in its name, then it can be sold for any price regardless of quality - and it will fly off the shelves. I know it sounds ridiculous, but it's true. Swisscom is the biggest ISP in Switzerland - they charge high prices for very slow internet. But they have the word "Swiss" in their name, so it's okay to sell 100 Mbps connection…
Happy Swisscom customer here. I decided the price is worth it. The internet they sell is the same speed as everyone else, gigabit is gigabit. Yes there are ISPs with lower prices, like Init7. DO NOT USE INIT7!! I signed up for them some years ago back when gigabit was rarer, I liked their price and nerd orientation for things like IPv6. Big, big, mistake. Thoroughly awful company. The problem: my wife wanted to watch…
The customer service never heard of it, and signed me up for a 5CHF/day package without asking me. That was a lot of fun doing it back - initially they were also pointing to random points in the contract. But they could never find the part where I actually asked them to subscribe me to something that I didn't want.
Afterwards they could never make 4G/5G internet work reliably around my home (which is pretty funny, because they have a tower literally above my head, and another 40 meters away), it kept going unresponsive for 30-40 seconds at random times. I did ping-pong with their customer service for about a months before I gave up, cancelled internet part and switched to PAYG.
At least they still send me spam - I keep clicking the unsubscribe link, but they are not bothered by it.
I just want to illustrate that there are bad experiences with all providers.