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I feel Apple has lost its alignment with me and other long-time customers

morrick.me

431–440 of 606 posts

Re: I feel Apple has lost its alignment with me and other long-time customers

#431
post #80

Earlier quoted context omitted.

I used to hate Airpods in videochats since they made the person wearing them sound bad because of dropouts, had heinous latency, and frequently disconnected causing meeting interruptions. But people think they're "better" than [wired] Earpods, which have none of those problems. /me shakes fist at cloud

If I could do so, I would mandate that everyone at my workplace must use a wired headset with a boom mic for every Teams call.

I used a couple of Plantronics 5200 until they died (~ 4-5 years each) and they were excellent for a wireless headset. Pods are indeed dubious.

Re: I feel Apple has lost its alignment with me and other long-time customers

#432

If you find yourself concerned about whether a company aligns with the philosophy of a previous CEO, while not being an employee or investor of that company, then you might not realize the extent to which your mind has already been captured by their marketing efforts. You don't need to care about Apple's (or Google's, or Samsung's) "philosophy" about literally anything.

This makes sense if the previous CEO is a regular "Joe the CEO". If that previous CEO had a very rare talent of designing or building great products, losing it is a concern.

Re: I feel Apple has lost its alignment with me and other long-time customers

#433
post #203

Earlier quoted context omitted.

The day XCode runs on the iPadOS, the classical Mac is gone. They already got rid of servers and the workstation market, apparently losing those customers to Windows/Linux wasn't seen as something to worry about.

Between Swift playground and bitrig, that's not as far off as it once was!

XCode does a little more than those, but yeah the seeds are there.

Re: I feel Apple has lost its alignment with me and other long-time customers

#434

> it’s a company that I feel has lost its alignment with me and other long-time Apple users and customers. When OS X debuted there was a daytime radio talk show in my area called “The Computer Guys.” They capably covered all sorts of computing topics, but were clearly long-time Apple dudes. And they spent weeks complaining about what a disaster OS X was. The Dock was useless and violated Apple’s HIG. The Finder made…

Save your loyalty for people that matter in your actual life.

There isn’t a single business in existence that cares about you. Even companies in the business of keeping you alive will only do so while doing so makes them a profit.

I say this as the example of the local handyman is one where you will matter more. It’s a human relationship with a real person not a fake relationship with one person and a spreadsheet

Re: I feel Apple has lost its alignment with me and other long-time customers

#435

I don't understand how one would come to the conclusion that this is new behavior from Apple. The first MacBook Airs were wildly impractical and expensive. The first iPad suffered from the same issues. Various iterations of the iPod nano were functionally kneecapped. I see a lot of cherrypicking and not a lot of reasoning in this essay.

Still, there was value in having a laptop much thinner and lighter than what existed before. But a phone even thinner that what we already have? It's completely pointless.

> But a phone even thinner that what we already have? It's completely pointless.

I'm sure people said this about the Macbook Air. I personally find value in having a less obtrusive object in my pockets and I look forward to the iPhone Air. I checked my own personal stats and I rarely use the other pro lenses on the camera system, and the battery life is the same as my existing pro. For me, there's nothing exciting to upgrade for except for having a better in-hand feel, which the Air offers.

Re: I feel Apple has lost its alignment with me and other long-time customers

#436
Having seen a lot of negativity around it, just want to say that the iPhone Air is the most exciting iPhone to me in a while -- I've been waiting for a big but still light option, but with the top-of-the-line CPU and a decent camera, for a long time. Will be curious to see how it pans out in the market, but I imagine I'm not the only one.

Re: I feel Apple has lost its alignment with me and other long-time customers

#437
post #49

I think the only way you can consider iOS “amateurish” is according to a ridiculously high standard for phone software that Apple itself is responsible for normalizing.

I just want them to fix bugs and stop with the unnecessary redesigns. Each redesign seems to increase the focus on aesthetics at the expense of usability. And the bugs remain.

Re: I feel Apple has lost its alignment with me and other long-time customers

#438
During every OS, design, logo, website update.. there are the common complaints. The new is worse than what came before. When the thing that came before was launched, it was worse than what preceded it, but is now the thing the complainer can't live without.

I usually try and sit out those initial waves of time where all the emotioning happens.. but I have to admit, I'm pretty unhappy with Liquid Glass. Too many "daily use" features are now hidden beyond secondary UI elements (iOS Safari tabs). I don't really care that watch faces are now hidden beyond a link in the Watch iOS app, because I only use them occasionally. But I use Safari tabs all day long.

Same thing when they got rid of the swipe for watch faces. There was enough of an outcry that they returned it as an option.

Apple isn't following their own HIG. They seem to have relied on telemetry that tells them a lot of users don't use browser tabs so they decided they can make it an additional tap away.

My Ubuntu Gnome machine has a more consistent, simple, and pleasing interface than my updated Macbook Pro (though why does Linux still have copy-and-paste issues in 2025..? I'm losing focus here..)

Makes me consider dumping my Apple Watch for Coros, dumping me Windows desktop for Linux, and dumping my iPhone for a Pixel (well, not really, I can't warm up to the Android issues). I don't know what laptop hardware I'd switch to, though. I don't really want to have one company disappointing me across my major platforms again and again. They're sinking the platform advantage -- they need new software leadersip.

Re: I feel Apple has lost its alignment with me and other long-time customers

#439

> it’s a company that I feel has lost its alignment with me and other long-time Apple users and customers. When OS X debuted there was a daytime radio talk show in my area called “The Computer Guys.” They capably covered all sorts of computing topics, but were clearly long-time Apple dudes. And they spent weeks complaining about what a disaster OS X was. The Dock was useless and violated Apple’s HIG. The Finder made…

Save your loyalty for people that matter in your actual life. There isn’t a single business in existence that cares about you. Even companies in the business of keeping you alive will only do so while doing so makes them a profit. I say this as the example of the local handyman is one where you will matter more. It’s a human relationship with a real person not a fake relationship with one person and a spreadsheet

spoken like someone who has never been a regular at a small business. there are all kinds of benefits when you get to know the guy who owns you favorite pizza shop for instance

Re: I feel Apple has lost its alignment with me and other long-time customers

#440

Earlier quoted context omitted.

Save your loyalty for people that matter in your actual life. There isn’t a single business in existence that cares about you. Even companies in the business of keeping you alive will only do so while doing so makes them a profit. I say this as the example of the local handyman is one where you will matter more. It’s a human relationship with a real person not a fake relationship with one person and a spreadsheet

spoken like someone who has never been a regular at a small business. there are all kinds of benefits when you get to know the guy who owns you favorite pizza shop for instance

I think that falls under a real relationship with a specific person. You can definitely have those, but a larger Corp isn't going to let employees do that very much
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