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Alexa is in millions of households and Amazon is losing billions

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431–440 of 871 posts

Re: Alexa is in millions of households and Amazon is losing billions

#431
post #86

The core issue is that Amazon envisioned Alexa as a product that would help it increase sales. Smart home features were always an afterthought. How convenient would it be if people could shout "Alexa order me Tide Pods" from wherever they were in their home and the order got magically processed? That demo definitely got applause from a boardroom full of execs. The problem is that consumers don't behave like that. Thi…

The killer-app is playing fart sounds for children. Revolutionary!

Re: Alexa is in millions of households and Amazon is losing billions

#432
post #266
post #220

Earlier quoted context omitted.

It's ridiculous that I have to have a spreadsheet with pricing information and links for household goods just to spot check and make sure I'm getting the actual price per quantity that I want due to the multiple dynamic listings that change every day nightmare. Don't ask how many times I receive more or less than I thought I would or something came in 10 packages of 3 instead of 1 30x package.

It'd not even that I care much about small deviations--I just don't trust that something really crazy won't happen if I put it on autopilot. If I walk into Walmart and grab a big armful of Bounty I'm fairly confident things will be fine.

I switched to Walmart a few years ago and their online experience has been more consistent.

Although I detect it’s starting to drift as they switch to a “marketplace” approach similar to Amazon.

Re: Alexa is in millions of households and Amazon is losing billions

#433

Earlier quoted context omitted.

Interesting. How much would one have to pay you to stop using it? Wondering what the use cases are (replace Google? Stack Overflow? etc).

I'd have to be paid probably at least $200/mo to stop using LLMs, they are a massive productivity boost for new projects and can replace google for simple things. As an example of replacing google (since I was writing C++ today and I haven't used it in ages): me: is there an issue with passing "hello" to std::string claude: Passing "hello" to a function expecting std::string is actually not an issue. C++ allows impli…

String literals are not const char *, but const char[] in C++. They decay to a pointer when you pass them to the std::string constructor that takes one.

Re: Alexa is in millions of households and Amazon is losing billions

#434

Earlier quoted context omitted.

Downstream impact is gamed internally at Amazon. People crucified Sears for making teams compete internally but that’s literally what’s happening at Amazon at a larger scale. Teams and orgs regularly push back against helping each other. Will not waste resources to help others. I don’t believe Amazon has a good outlook over 5 years unless they get lucky with random bets. They no longer innovate, they just copy and tr…

Amazon is the same as Google, Meta, Twitter, etc in the sense that they have a couple of wildly profitable products that enables the company to 'play' at running some other businesses that might turn a profit eventually after investing fifty billion. For Amazon it's the retail business and AWS. For Google it's AdWords. For Meta it's Facebook Ads. These businesses will never die, or even face a threat to their futures…

Twitter never really had any wildly profitable products.

Re: Alexa is in millions of households and Amazon is losing billions

#435
post #425
post #86

The core issue is that Amazon envisioned Alexa as a product that would help it increase sales. Smart home features were always an afterthought. How convenient would it be if people could shout "Alexa order me Tide Pods" from wherever they were in their home and the order got magically processed? That demo definitely got applause from a boardroom full of execs. The problem is that consumers don't behave like that. Thi…

Amazon could have that business model if they hadn't almost completely squandered any trust people had in their listings.

I think they've squandered it so much that I think it wouldn't be impossible for someone else to build a site with substantial traffic aggregating and sanitizing Amazon results (whether you could profit off of that might be a different question).

(I have seen people try this but it's immediately apparent that it's not hand-curated. I think selling that point needs to be priority.)

Re: Alexa is in millions of households and Amazon is losing billions

#436
post #406

Earlier quoted context omitted.

Are there actually good juices on the public market? I'm pretty sure anything you don't squeeze yourself has been reconstituted from parts. I was chatting up a hotel chef recently and he told me the lil 8oz of 'proper' orange juice he gave me cost more to put on the table than the entire rest of the breakfast combined.

Not really. I was just using OJ as an example because for whatever reasons I've been paying attention to the pricing of different breakfast places OJ + grocery OJ since covid. I pay $7 for "fresh squeezed" from Einsteins, but Syrup a popular breakfast place next to me charges $8.99 for a cup about half the size of that. I made that mistake once . I was just hoping for healthier, zero/low sugar options of a lot more t…

No/low sugar isn't inherently better for you...just saying. Most of the time stuff that advertises that there's no or low sugar is packed with sweeteners that your body still treats as sugars...but massive food conglomerates have lobbied the FDA to allow them to say there's no added sugar.

Plus, if you're drinking fruit juice to help stay hydrated, you literally need sugars and salts to actually instigate the hydration process.

Re: Alexa is in millions of households and Amazon is losing billions

#437

Earlier quoted context omitted.

That's irrelevant. Give me the total price, so I know how much something will cost. I don't care what percentage of it goes where. I only care about easily evaluating whether something is worth the price. Seriously. I don't care if the total price consists of 100% tax or 0% tax. I care only what it is. I don't ask to know how much you pay the cleaners, how much it costs to operate the pool, how much corporate profit…

Looks like I'm not the only European that has seen a price tag of $9.50 on a product I wanted, only to find out that the $10 bill in my pocket was only two thirds of the amount needed! Look at us poor Europeans with our metric-system money-math

I'm American, actually. I've just managed not to have my brain poisoned by Libertarianism. (The capital L sort.)

Re: Alexa is in millions of households and Amazon is losing billions

#438
post #86

The core issue is that Amazon envisioned Alexa as a product that would help it increase sales. Smart home features were always an afterthought. How convenient would it be if people could shout "Alexa order me Tide Pods" from wherever they were in their home and the order got magically processed? That demo definitely got applause from a boardroom full of execs. The problem is that consumers don't behave like that. Thi…

I the Alexa app is also awful. Doesn’t follow any sort of standard design language, doesn’t seem updated in years and fails to help you understand the capability of the device.

Something simple like “alert me if my door is unlocked” using a ring device is impossible.

Re: Alexa is in millions of households and Amazon is losing billions

#439
post #420

The amount of awareness and integration with its revenue streams makes it a loss leader. It equally helps tie people into that ecosystem. So it's an underrated appreciated marketing budget more than a loss. Now they can and should have added functionality(worthwhile pay for add ons) earlier and then, Alexa does have some basic flaws in dialogue, like try and ask it for the wind direction without being subjected to a…

Its like advertising. We know that half of it doesn't work, we just don't know which half.

Alexa is one of those things that keeps Amazons presence in mind.

Re: Alexa is in millions of households and Amazon is losing billions

#440

If Amazon (and Google and Apple) couldn’t figure out how to monetize a voice/chat ‘app’ after a decade of plowing money into it, how does the whole LLM market come to fruition? Genuinely curious as I see a similar trend: there is definite consumer interest, but just like ‘kitchen timers on Alexa’ what if the LLMs main use case is simply to generate funny memes and the most basic RAG? How does this manifest into a tri…

That is a fair point. The only thing I use Co-pilot to do is to make stupid stuff like pictures of Wizards bowling.
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