Before buying a NYT subscription, here's what it'll take to cancel it
431–440 of 845 posts
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#432Earlier quoted context omitted.
Incidents like this make me wonder why there isn't an appetite for better consumer rights in the US. If this had happened in the UK, you'd have the option to pro-actively block the payment, recover it, and legal standing to defend getting your money back. Letting companies redefine the rights of their customers seems bizarre to me.
This does exist for credit cards in the US. There are guidelines by which credit card issuers must abide by customer requests, and they're seemingly always happy to side with the consumer when it's even somewhat reasonable. > Letting companies redefine the rights of their customers seems bizarre to me. Maybe it's just what I was used to, but I think it's far more annoying in many European countries (not sure about th…
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#433From that point onwards I decided I won't subscribe to any service again that doesn't offer PayPal; at least that way I can control my credit cards and only have to worry about PayPal getting compromised as opposed to worrying about twenty different service providers. More so, I won't even purchase anything with a credit card directly if it isn't through a wrapper such as PayPal.
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#434Re: Before buying a NYT subscription, here's what it'll take to cancel it
#435Earlier quoted context omitted.
If you don’t use Amazon Prime during the trial period (or over the year if you sign up for a year) Amazon auto refund you.
They actually refund rather than just cancel further payments?
https://www.amazon.com/gp/help/customer/display.html?nodeId=...
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#436Earlier quoted context omitted.
A Canadian bank: https://en.wikipedia.org/wiki/TD_Canada_Trust
They're in the US as well, both as a bank and as one of the bigger brokerage firms, TD Ameritrade
Ameritrade is owned by Charles Schwab now with TD having a minority stake in Schwab. Before that TD had a 40% stake in Ameritrade.
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#437Earlier quoted context omitted.
Ah, yes. Treat others as souless automatons option.
Even though the individuals are humans, they are reading a script given to them by a soulless automaton (also made of humans, but the result of an inhuman optimisation process). Those writing the script are taking advantage of your aversion to skip social graces when they decide what questions the low-ranking representative will ask you. The only winning move is not to play. It's not the individual's fault, but neith…
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#438I just cancelled and it was relatively painless, to their credit. When they asked the reason, I said that political coverage was unfair. Left is OK, unfair is not. I don't consider myself "on the left" but I really don't mind a publication being left of center or right of center. If it's good, I will pay for it (I subscribed tp The Atlantic at least twice, and the New Yorker once, and probably others in a mix of prin…
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#439I had a similar issue with the Wall Street Journal a few years back, and despite having spent the majority of my career working on Wall Street, I’ll never buy a subscription again. I signed up for a really good deal for 6 months of digital + paper delivery, but my paper always arrived a day or two late, so before my 6 months were up I tried to cancel, but couldn’t figure out a way to do so on their website. I message…
Incidents like this make me wonder why there isn't an appetite for better consumer rights in the US. If this had happened in the UK, you'd have the option to pro-actively block the payment, recover it, and legal standing to defend getting your money back. Letting companies redefine the rights of their customers seems bizarre to me.
I consulted with some lawyers and they told me since I had only done business on the phone (the only way the company does this business by the way) that was essentially my word against the companies. There was no way to email them and even when I did they refused to confirm or deny any account status unless I called them.
That's not to say consumer rights aren't important, I think America could do better, but I certainly do not feel protected in the UK. It's worth noting that the bulk of my exposure to UK based utility companies or government departments has suffered from similar problems, no easy way to paper trail requests made making these kinds of consumer rights ombudsmans worthless.
Re: Before buying a NYT subscription, here's what it'll take to cancel it
#440Earlier quoted context omitted.
I closed an account with Santander and they sent the remaining monies in it to another bank account. Then they accepted a charge on the account from a subscription I had forgotten to move, even though the account was closed, and because my account was then in deficit decided to reactivate my account without letting me know. Then they charged me an overdraft fee and daily penalties, and then eventually sent me a bill…
Did you close the account manually or via the Switch Guarantee service? https://www.currentaccountswitch.co.uk If signed up to the scheme (most are, including Santander), your old bank is responsible for passing on any deposits directly to your new bank account and the new bank is responsible for processing any transactions made using your old details. This carries on for, I believe 12 months. I found the Switch Guar…