Live data from Hacker News

Yelp craters 30% as advertisers abandon the site

cnbc.com

431–440 of 464 posts

Re: Yelp craters 30% as advertisers abandon the site

#431
post #9

I don't have any sympathy for a site that purposely cripples the web mobile site to force you to install their app. They lock you out of pictures after around 20 so you have to go to desktop or install their crappy app. Yelp will not be missed.

I agree, the Facebook mobile website is shamelessly bad. That's what we are talking about, right?

Re: Yelp craters 30% as advertisers abandon the site

#432
post #313

Earlier quoted context omitted.

That one costs money. Is there a free blocker? I use Firefox Focus, but it does not let me add custom elements.

Adguard is free and supports custom elements. As a bonus, it’s open source. These are the rules I use: www.reddit.com##.xpromopill www.reddit.com##.active.xpromopopup www.reddit.com##.amp.snackbar www.reddit.com##.navframe > .xpromominimal.dualpartinterstitial www.reddit.com##.xpromoadfeed

THANK YOU!

Re: Yelp craters 30% as advertisers abandon the site

#433

Earlier quoted context omitted.

Mobile browsers should differentiate the style of links with URLs that resolve to apps. I am tired of tapping links expecting to remain in Safari and having useless “open in app?” prompts instead. I’m not IN an app, I’m in a browser; I want to use the browser. And when cancelling the prompt gets you nothing, it really feels like Yelp is screaming “NO SOUP FOR YOU!”.

Reddit keeps asking me if I want to download their app or Open in Safari... regardless of which browser I’m using. Not every iOS user is using Safari!!!!

I like to use Safari on iOS because it supports ad blocking. Not sure if Chrome now supports it. But I see no reason to switch...

Re: Yelp craters 30% as advertisers abandon the site

#434
post #9

I don't have any sympathy for a site that purposely cripples the web mobile site to force you to install their app. They lock you out of pictures after around 20 so you have to go to desktop or install their crappy app. Yelp will not be missed.

Install the app, and they get all your Contacts, fine location, tap your mic, etc.

Re: Yelp craters 30% as advertisers abandon the site

#435
post #182

Earlier quoted context omitted.

I think one of the most interesting/telling user experience things in the industry today is why people feel so strongly about not installing apps. It seems like it spans most people, from novice users all the way to technology experts. Personally, I've never understood it, since nearly every mobile website is terrible. I prefer installing the app. Seems like a key problem for mobile OS vendors to solve. If you don't…

Well, it's especially annoying with something like Yelp that you often use on the go and sometimes in stressful situations (somebody in your group is hungry and ornery). Downloading an app can take an unpredictable amount of time and bandwidth, and once you download it you may have to log in, remember or set a password, deal with 2FA, click a verification email, etc. .

> once you download it you may have to log in, remember or set a password, deal with 2FA, click a verification email, etc. .

like you don't have to do those on a website?

Re: Yelp craters 30% as advertisers abandon the site

#436
post #182
post #9

I don't have any sympathy for a site that purposely cripples the web mobile site to force you to install their app. They lock you out of pictures after around 20 so you have to go to desktop or install their crappy app. Yelp will not be missed.

I think one of the most interesting/telling user experience things in the industry today is why people feel so strongly about not installing apps. It seems like it spans most people, from novice users all the way to technology experts. Personally, I've never understood it, since nearly every mobile website is terrible. I prefer installing the app. Seems like a key problem for mobile OS vendors to solve. If you don't…

Because I worry apps are invasive and run a bunch of stuff scraping my data that I don't want them know about. At least when I use the website on my mobile phone I can close it when I'm done and that's that. I almost always select to use the desktop version of a site from mobile.

Re: Yelp craters 30% as advertisers abandon the site

#437
post #357

Earlier quoted context omitted.

Apps don't support multiple tabs. I'm rarely looking at 1 restaurant at a time, I'm trying to compare 5, or 6 or 10. The Yelp app has no means of doing that. Also, I can't easily select some text in the app, like the name of a dish I'm not familiar with, and quickly trigger a web search in another tab to do some quick side reading. I have the Yelp app installed, but 9 times out of 10 the browser is how I prefer to us…

Kudos. You just made a case for why the browser-based web is so great, and how much more room there is for improvement. Yeah, you're right. Yelp sucks. But ya have to believe, in time, someone will put the user first and get the experience correct.

Problem is, you aren't Yelp's customer, you're their product. Same for all the other sites people are complaining about. Unless that dynamic changes, everyone will only get user experience correct by accident.

I'm sure the interface for advertisers must be pleasant, though.

Re: Yelp craters 30% as advertisers abandon the site

#438
post #435

Earlier quoted context omitted.

Well, it's especially annoying with something like Yelp that you often use on the go and sometimes in stressful situations (somebody in your group is hungry and ornery). Downloading an app can take an unpredictable amount of time and bandwidth, and once you download it you may have to log in, remember or set a password, deal with 2FA, click a verification email, etc. .

> once you download it you may have to log in, remember or set a password, deal with 2FA, click a verification email, etc. . like you don't have to do those on a website?

Ugh. Yes, but there are many fewer sites that actually need this than those that deploy it just so they can harvest emails.

The only sites that need this are those where users are adding content and the site is moderated, and then login should only be required for moderated actions.

So Yelp should require a login to leave a review, but not to read one.

Re: Yelp craters 30% as advertisers abandon the site

#439
I wonder if there’s a way to get the quality of reviews and rankings from Tabelog in the USA - for those who don’t know its the Japanese equivalent service and diners are so critical that most restaurants have 3 stars, 3.5 is an exceptionally good one and 4 and up generally have Michelin stars; I’ve never been disappointed by a decently rated restaurant on it.

The magic sauce for them might be cultural; though there’s definitely room for a better (probably nonlinear) type of reviewing system in the market given how bad quality Yelp reviews are in comparison.

Post reply on HN