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Re: Apple Business

#422

This announcement is pretty sad. If you're wondering why Apple is an IT department nightmare, this announcement is more of a confession. Today your corporate MacBook can have ... preinstalled software! And user groups (for the Apple store and iCloud). Wait, there's more! > In addition, customers can now set up business email, calendar, and directory services with their own domain name for seamless and elevated commun…

Why people bother with all of this to lock the environment into some kind of corporate nightmare? Why not allow some freedom for the worker. I don't see the appeal, it feels like a claustrophobic cage

ever worked in IT support? letting people customize their environment both increases the amount of support that users require, and increases the difficulty of providing that support.

a laptop in a stock configuration can be swapped out for a new one when it breaks. a laptop that has three years of accumulated customizations installed on it means that the employee wants their laptop back when it breaks, and they want it fixed ASAP.

when you're supporting a user who doesn't know how to type a URL into their web browser, it's a whole lot easier if you don't have to start that call with asking what web browser they're using.

Re: Apple Business

#423

Earlier quoted context omitted.

i don't understand this take at all. what did the iphone do that the existing devices did not do?

Multitouch

thats certainly a nicer input method, but is that what you're referring to when you say its an entirely different product?

Re: Apple Business

#424
post #417

Would be nice if you could buy a Macbook with a proper on-site warranty. Dell, Lenovo, HP will gladly send a technician to your house, and their NBD warranties cost about the same as Applecare. And they don't care if you're an enterprise or an individual buying one measly laptop.

They're cheap enough and Apple stores ubiquitous enough that you just go and replace it as needed, and send the now-defunct one in for repair.

Re: Apple Business

#425

One of the last great consumer companies is going B2B

Apple has gone the way of AmEx and Uber. There are no massmarket "great consumer companies" left in the USA, as far as I can tell.

Re: Apple Business

#426

Earlier quoted context omitted.

I gave up when it wanted a Dun and Bradstreet number (whoever they are) and the website to get one didn't work.

Dun & Bradstreet is a business credit agency. Having a D-U-N-S number, which they issue, is like table stakes for being taken seriously as a business.

[deleted]

Re: Apple Business

#427
post #364

Earlier quoted context omitted.

I haven’t. Did have issued laptops that were company managed but I basically didn’t use and, in any case, I like many others reinstalled a clean operating system image and did my own support.

At most decent sized companies with a cyber security and network admin team, this is probably the fastest way to get disconnected from the internal corporate network with no way to reconnect.

This was a larger company and they did not care so long as you followed policies like turning on encryption. Companies do differ.

Re: Apple Business

#429

This announcement is pretty sad. If you're wondering why Apple is an IT department nightmare, this announcement is more of a confession. Today your corporate MacBook can have ... preinstalled software! And user groups (for the Apple store and iCloud). Wait, there's more! > In addition, customers can now set up business email, calendar, and directory services with their own domain name for seamless and elevated commun…

Why people bother with all of this to lock the environment into some kind of corporate nightmare? Why not allow some freedom for the worker. I don't see the appeal, it feels like a claustrophobic cage

Regulatory compliance. If you want to sell your product to the UK, for example, you have to (see: UK Cyber Essentials). The more you try to expand your market, the more regulations you will run into that are solved with spyware and locked down computers.

Re: Apple Business

#430

Earlier quoted context omitted.

I gave up when it wanted a Dun and Bradstreet number (whoever they are) and the website to get one didn't work.

Dun & Bradstreet is a business credit agency. Having a D-U-N-S number, which they issue, is like table stakes for being taken seriously as a business.

[deleted]
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