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I convinced HP's board to buy Palm and watched them kill it

philmckinney.substack.com

421–430 of 517 posts

Re: I convinced HP's board to buy Palm and watched them kill it

#421

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Holy cow was that forecast bad! It reminds me of a meeting long ago where the marketing team reported that oil was going to hit $400/bbl and that this would be great for business. I literally laughed out loud. At that price, gasoline would be about $18/gal and no one could afford to move anything except by ox cart.

> At that price, gasoline would be about $18/gal and no one could afford to move anything except by ox cart. Just for some rough math here - I’m currently paying around $1.20/L for gas, and crude oil cost is roughly half of that, so if crude went up by 6x, I’d be looking at $5/L for gas. Gas is currently about 20% of my per-km cost of driving, so that price increase at the pump would increase my per-km cost by about…

How can you possibly say that crude is half of the pump price? The economics are incredibly complex and murky, and the price of gas doesn't move with any sort of linear relation to crude except in very long timeframes. Regional refining capacity is way more important.

Re: I convinced HP's board to buy Palm and watched them kill it

#422

Earlier quoted context omitted.

> At that price, gasoline would be about $18/gal and no one could afford to move anything except by ox cart. Just for some rough math here - I’m currently paying around $1.20/L for gas, and crude oil cost is roughly half of that, so if crude went up by 6x, I’d be looking at $5/L for gas. Gas is currently about 20% of my per-km cost of driving, so that price increase at the pump would increase my per-km cost by about…

The issue isn't person transport it is shipping and home heating and agriculture I drive electric so like to imagine myself sheltered from gas price increases but I know grocery costs would explode

Especially if you live were gas cost a buck twenty a liter

Re: I convinced HP's board to buy Palm and watched them kill it

#423
post #99

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The price was likely too high, though that is debatable. However the real take away is if you want something like this to work out you need to invest in to for years. There is nothing wrong with getting the size of the market wrong by that much - it happens too often for anyone to call it wrong. It isn't clear what was predicted, but marketing should have predicted a range of units sold (and various price points havi…

> There is nothing wrong with getting the size of the market wrong by that much Remember that the Apple Watch did this. The initial release was priced way outside of market conditions--it was being sold as a luxury-branded fashion accessory at a >$1k price point on release. It was subtly rebranded as a mass-affordable sports fitness tracker the next year.

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Re: I convinced HP's board to buy Palm and watched them kill it

#424

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Were they used to be great? I definitely remembered HP having a very bad reputation even back then. Like every time a ridiculous printer feature that costs user’s money it was HP.

My first inkjet printer was an HP DeskJet in the mid-90s. It was rock solid. At that time, HP printers were the best consumer printers on the market, with a reasonable price/quality balance. HP also had a good brand image due to its servers (HP PA-RISC) and calculators (like the HP 48GX). They started to go downhill when they made big acquisitions like Compaq and Palm, and the Itanium architecture failed. It's like I…

The LaserJet 4000 (and 4050) was a beast. It was so reliable, you would swear that one would have to go on an epic quest to Mount Doom to actually destroy one of those things. You're 100% correct about what HP used to be like; I miss those days.

Re: I convinced HP's board to buy Palm and watched them kill it

#425
post #220

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A CTO shouldn’t be “hoping”, a CTO should have been influencing those decisions (including pricing) all along. If he only realized the price was wrong when the product hit the shelves (while he was in bed recovering), then he has no place in lecturing others on their lack of strategic perspective.

I don't think there's a world where you can hold the CTO responsible here. I get his colleagues anger and understand it. That said, this is IMO as clear cut as you can get for a case of absolutely ludicrously poor decisionmaking on the part of Apotheker. Bad strategy from bad principles, brought in from an unrelated and way smaller company. I genuinely can't fathom doing such a radical pivot with a business that size…

Apotheker is basically everything wrong with the EU non-startup tech scene today. Not him personally per se, but you see a lot of characters like him on a much more regular basis in EU companies than you will find in US companies.

These kinds of folks only seem to fail upwards in the EU, whereas in the US, they would have been laughed out.

Re: I convinced HP's board to buy Palm and watched them kill it

#426

Earlier quoted context omitted.

That open ecosystem needs years of investment to develop. A few people will take the risk and make a first app, but a lot will wait longer.

I think you're genuinely forgetting how starved people were for phone applications when these devices first came on the market. Developers were absolutely willing to make the investment. Billions of devices were about to come online.

Most of those developers were looking for revenue, though, and there’s a really wicked network effect rewarding the popular platforms. By the time the first WebOS device launched in 2009 Apple had already shipped tens of millions of iPhones and Android was growing, too. By the time decent WebOS hardware was available, there just weren’t many developers looking to target a user base at least an order of magnitude smaller – even Android struggled because not as many users were willing to actually buy software.

Re: I convinced HP's board to buy Palm and watched them kill it

#428

Earlier quoted context omitted.

About the time they sold off their test instrumentation division they start sucking royally. Agilent still makes great stuff though.

TIL that Agilent was still in business. I thought it was a straight name-change to Keysight for their electronic test equipment business.

Very popular choice for LC/MS

Re: I convinced HP's board to buy Palm and watched them kill it

#429
post #412
post #112

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Windows phones were incredible, the OS was the most responsive at the time by far. No apps though. They were building in Android app support when they pulled the plug.

My experience with Windows phone around 2010 was exact opposite, very slow and clumsy. I recall I tried a HTC phone on WM 6.5, far behind iPhone 3GS

That was Windows Mobile, which was the end of the line of the old Windows embedded line vs Windows Phone, the brand new OS made for modern (at the time) smartphones.

WP7 was the first of the new OS

Re: I convinced HP's board to buy Palm and watched them kill it

#430
post #69

> "Then, in late June 2011 […] I faced a medical emergency requiring immediate surgery and a eight-week recovery period confined to bed. […] On July 1, 2011, HP launched the TouchPad tablet running WebOS 3.0 […] The launch was botched from the start. HP priced the TouchPad at $499 to compete directly with the iPad, but without the app ecosystem or marketing muscle to justify that premium. The device felt rushed to ma…

I think he believes that if he weren't recovering from surgery, he could have convinced Apotheker to pursue WebOS hardware for longer. Every other story I've heard concluded that (in hindsight) WebOS was doomed the second Apotheker was made CEO, and this article doesn't seem to contradict this.
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