Ugh. The whole "smart aircon" industry needs a good-sized asteroid wiping them out of the existence. There is a very real need for modern variable-speed units, and vendors just keep fucking it up by using proprietary protocols locked into their ecosystem. TRANE in the US is similar. And this is really annoying because variable-speed pumps solve all the problems with short cycling and oversized systems.
I am looking at replacing my A/C system, and having worked on the single stage single speed one that's currently installed, and looking at the insane shit everyone ships that's more complicated than your basic gas forced air furnace coupled with a single stage 16 seer A/C unit, there's no way I would ever buy something else. Every parts house has got inexpensive replacements in stock for the simpler units and service…
I'm all about stupid, but repairable appliances now.