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AT&T says criminals stole phone records of 'nearly all' customers in data breach

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Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#421

I would like to sue AT&T in small claims for this and for leaking my Social Security number. But it's difficult to prove damages in these situations. Does anybody have any advice? Proving damages means showing actual monetary harm.

IANAL but this would seem like a “class action” situation.

can't wait to get that check in the mail for $1.32

Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#422
post #414

Earlier quoted context omitted.

It seems from the article that AT&T uploaded data to a cloud service, protected by username and password, and someone obtained credentials or breached the cloud service. What does that have to do with 'underlay networks' and wow is that "the root cause of 99% of breaches"?

OP is using weird terminology. It would probably be clearer to say "Anything connected to the Internet is a ticking time bomb. Any servers or admins which need to talk to the database should instead use a VPN." which indeed was best practice until recently.

> indeed was best practice until recently

But we should remember why it's not always considered best practices... you shouldn't assume that your private network is any more secure than the public network. When you have too many devices attached to that private (overlay?) network, it can be at just as much risk as if it was on the public internet. So, the zero-trust model is that you don't trust anything... public... private... it should all be untrusted.

Given that this was a "third-party cloud provider", I'm assuming that it was a credential leak and they only have username/password protections. Moreover, I doubt you'd have been able to add the provider's DB to an ATT based private VPN/network.

Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#424

Earlier quoted context omitted.

That metadata was can be terrible for many people like politicians, those having affairs, drug dealers or buyers, those with sensitive healthcare providers, and so on.

This. If you're in an abusive relationship and your abuser sees that you're calling a lawyer, a helpline, a family member etc, bad things can happen quite quickly. This information is non-public for a reason, and you don't have to be a drug dealer to be protected by it either.

Yeah it's not good. But would be worse if the actual contents of the messages had been leaked.

That said the few abusive people I know are not smart enough to find data dumps of AT&T call records on the dark web. Nor could they pay for them. Nor could they likely make sense of them. But I'm sure some could.

Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#425
post #75

And earlier this year my ssn was on the dark web due to their leak (or vendor). One year of monitoring? No, I’m going to need it for life. Security is not a concern. There is no real incentive to change the status quo. Make them pay for monitoring indefinitely .

SSN might be the least of the problems in some cases in terms of the info leaked...

What about people who have called suicide helplines, abortion clinics, loan servicing, etc...

With the numbers available, that will be possible to find out...

Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#426
Over in Europe this blanket saving of phone records beyond what it is necessary to operate would have been illegal in many countries, and is in general incompatible with the European Convention for the Protection of Human Rights and Fundamental Freedoms outside of active threats to national security and temporary measures overseen by a court.[1]

There's really no reason why any service providers should save this stuff in the first place, and it isn't hard to fix with legislation. Just make it illegal to even keep.

[1] https://curia.europa.eu/juris/document/document.jsf?text=&do...

Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#427

I would like to sue AT&T in small claims for this and for leaking my Social Security number. But it's difficult to prove damages in these situations. Does anybody have any advice? Proving damages means showing actual monetary harm.

IANAL but this would seem like a “class action” situation.

At&t customers are bound to individual arbitration so there will be no class action lawsuit for this.

> Please read this Agreement carefully. It requires you and AT&T to resolve disputes through arbitration on an individual basis rather than jury trials or class actions.

https://www.att.com/legal/terms.consumerServiceAgreement.htm...

Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#428

Earlier quoted context omitted.

IANAL but this would seem like a “class action” situation.

can't wait to get that check in the mail for $1.32

I got a check in the mail last week for 12¢ from Google hoovering up my data. Yes, that's twelve cents!

Google certainly made more off of my data than that.

Re: AT&T says criminals stole phone records of 'nearly all' customers in data breach

#430

I would like to sue AT&T in small claims for this and for leaking my Social Security number. But it's difficult to prove damages in these situations. Does anybody have any advice? Proving damages means showing actual monetary harm.

You likely cannot file in small claims and would need to pursue arbitration instead.

> Please read this Agreement carefully. It requires you and AT&T to resolve disputes through arbitration on an individual basis rather than jury trials or class actions.

https://www.att.com/legal/terms.consumerServiceAgreement.htm...

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