Satya Nadella's Microsoft is such a weird company. It's like there's one side of it that is running with Zuckerberg's "move fast and break things" and the other side is saying "wait, we're the most important software company in the world! Things can't break!"
The eye opener for me is the Surface Pro 10 only existing for businesses. They cared to design and produce the whole device, but not ship it to regular customers. That whole market is forced to go to the more experimental copilot line instead (which could arguably be great, but you don't get to choose in the first place)