Live data from Hacker News

Companies use drip pricing to overcharge consumers

passingtime.substack.com

421–425 of 425 posts

Re: Companies use drip pricing to overcharge consumers

#421

Earlier quoted context omitted.

Either way, sticking it to the man by denying waitstaff a tip is a poor method to fix an inequity. Just tip, so your server can get closer to a living wage for their hard work.

I don't live in that place so the advice isn't important. Also I think its fair to argue that joining this macabre dance is also a poor method to fix an inequity. If its true what others say tips are deducted so their employers pay below minimum wage then why not pay the server outside of the transaction so the employer is forced to do what they should have been doing in the first place?

I always tip cash when possible.

Re: Companies use drip pricing to overcharge consumers

#422

Earlier quoted context omitted.

Despite reservations, I've been looking at AT & T's fibre plan because 2 gigabit symmetrical service pre-tax is about what Comcast charges post-tax, which has slowly been drifting up every month. The truly irritating thing about AT & T's disclaimers is they say it could take a few billings cycles before your new customer discount pricing is applied. Yet I am quite certain your discount pricing will end precisely on t…

Comcast also no longer lets you bring your own equipment, you have to use their horribly terrible modem-router combo which overheats constantly and needs to be physically unplugged from power to cool off (at least a couple times a week, in a well ventilated cool location). Sure, Comcast is legally required to let you use your own equipment. How do they square that circle? You can bring your own equipment for a very c…

Sorry to hear that! Here, you can still BYOD for Comcast's highest speed cable-modem offering. I doubt you may for their fibre-based offering, so at least they're on parity with AT & T there, but not in a good way. LOL. I'm sure it varies by area and competition.

Re: Companies use drip pricing to overcharge consumers

#423

Earlier quoted context omitted.

The employer sets fees the employee just implements and isn't liable to be able to delete a fee. Your disagreement with employers policy isn't employees problem and you making it so kind of makes you the asshole. You ought to inform management that you disagree with the fee and won't be eating there again now that you know about it. You of course can no longer claim not to know about the fee after this point. Deletin…

You must be quite used to always being right in everything, since you think it's adequate to call somebody an asshole out of the blue when opinions are different. I've managed restaurants and worked professionally with implementing POS systems. Any restaurant owner who tries to force customers pay an extra, hidden fee, after the food has been ordered and consumed knows that what they are doing is fraudulent. Maybe th…

If you the business owner want to make a behavior mandatory you explicitly make it mandatory by policy and often by business rules enforced by the computer. I am aware of POS systems for a number of major concerns in retail not in dining mind you where such affairs are systemically enforced without a button to delete fees individually. Adding a adds b removing b removes a. Anyone who is a big enough asshole to charge such a fee after you eat probably is a big enough asshole to enforce compliance from the staff.

You say "most would laugh" and I feel like perhaps you haven't made much of a study of the human species. Most people are wimps and afraid to look like an asshole over a few bucks. This policy is pervasive enough to bitch about because it's damn near trivial to bully people into compliance if it would make them feel or look like an asshole and the cost is small and more importantly if they feel like it's normal and a social faux pas to complain. An authority figure even one as trivial as a waiter or manager telling them that this is normal and customary is sufficient to inspire conformance especially with a room full of people who are paying and leaving and not making a scene.

For myself I would have read the signage and made an informed decision not to eat there on principle but had I sat down and eaten I would in fact pay a modest fee because it's not worth my time to tilt at windmills.

Can you imagine sitting at a table spending your afternoon fighting the battle of the sandwich fee with a "manager" himself paid a pittance and counting yourself the victor?

Winning looks like walking away and knowing they are slowly alienating their customers and they will be dead next year.

Re: Companies use drip pricing to overcharge consumers

#424

Earlier quoted context omitted.

There is no right for the timid to receive as much as the bold. Your friend also does equally poorly in salary negotiation. $25 doesn't keep the lights on and there are far more of your friend than there are of you ergo you ought to be careful for what you wish for because fair pricing looks a lot more like you and your friend both paying $94.

Easy there, Ayn Rand. We can have sane pricing practices that don't require carny-level negotiation of each individual service every 6 months.

The world is fucking stupid. While it remains so look out for yourself and be an asshole when you need to be.

Re: Companies use drip pricing to overcharge consumers

#425
post #338

Earlier quoted context omitted.

Law and practice can often be different. Often "the agreement" is cash tips are not declared on taxes, and you don't hassle the company when you make an hourly shortfall. My impression is that arrangement is far more common than companies actually making sure you get minimum wage every hour.

The IRS assumes servers get a certain amount of tips, so if you don't report close to what they expect, you run a high risk of being audited.

True. The loophole is that most tips are on credit cards and hence automatically reported. There is no distinction of cash vs CC tips when reporting. So effectively zero dollars in cash tips is being reported.

In the 90s I delivered pizzas for one of the big companies. I raised that if I didn't make tips the company was supposed to pay me $5.50 instead of the $3.25 that was my wage. The boss said, ok, but if we do that then you have to report your cash tips" - the "agreement" was quite explicit

Post reply on HN