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Airbnb removed my negative review

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Re: Airbnb removed my negative review

#421

Post by no_butterscotch »

wantsanagent wrote: post #46
medellin wrote: post #9

Airbnb most recently has continued to ignore requests to remove houses that violate the building’s HOA where i live. People have been turned away when they show up by security as it’s not allowed but the people just try to sneak them in. When reporting this to airbnb they refuse to do anything. I’m getting fairly sick of the laissez faire stances these companies are taking. It’s not just that we don’t want airbnb its…

Frankly I'll back AirBnB over an HOA any day. HOAs are a societal cancer.

AirBnB is itself an HOA over a distributed network of properties.

Violate its rules and you're a goner. Don't pay their "taxes", whether literal taxes or AirBnB taxing you by having you pay via your labor in changing your home, curating your listing(s) on AirBnB, writing reviews on AirBnB, being responsive above a percentile set by AirBnB, etc.

All as AirBnB demands. No input from you.

Re: Airbnb removed my negative review

#422

Post by prepend »

aembleton wrote: post #381
prepend wrote: post #267

Earlier quoted context omitted.

I wish I could post the review on my own site and users could easily discover it when browsing items. That makes me develop and risk a reputation. I don’t trust sites like Airbnb and I understand how sites have problems with review fraud. If I posted with a unique signature then over time people could learn that mine aren’t fake. Also would be nice to know that the Airbnb reviewer also rated a restaurant and some hea…

You should also be able to give extra weight to reviewers that broadly line up with your own reviews. That way; the things that are important to you will show up. It also incentivises you to leave honest reviews.

In my mental lazy file there’s a company called antipode that is able to find people with opposite and like reviews and can help people identify and avoid items.

So you can basically collect people who review in ways that are useful to you and layer that over the web to rank search results, apartments, blenders, etc etc.

Re: Airbnb removed my negative review

#423

Post by Retric »

tekknik wrote: post #407
Retric wrote: post #245

Earlier quoted context omitted.

Building more homes requires infrastructure to support those homes. The real solution is to tax each additional dwelling ~30,000$ (depending on area) to pay for the infrastructure to support it and then actually build that infrastructure.

I’d go with a percentage instead of flat fee. Or some tiered structure to the flat fee. Some of these mega hosts own 40+ properties.

Either can work, but a 500k house and a 5 million dollar house are likely to need roughly the same supporting services in terms of schools and transportation etc.

The goal of such fees is to avoid subsidizing any specific type of development but as long as it averages out then it’s presumably fine.

Re: Airbnb removed my negative review

#424

Post by chollida1 »

teddyh wrote: post #291
chollida1 wrote: post #113

Earlier quoted context omitted.

Well I did hedge my wording because AirBnB has different effects in different places, so there is no global effect that can be measured. If you live in a ski town or beach town then it probably has had far more effect than the locals looking to buy or rent would want. if you live in a small town with very little tourism then people may feel like you do that its a non factor. New York city seems to think that 10,000 d…

“Locals”, heh. https://reallifecomics.com/comic.php?comic=february-17-2021

Can you explain that comic?

I don't see the word Local anywhere on it and I honestly don't get the joke.

Re: Airbnb removed my negative review

#425

Post by marssaxman »

hackernewds wrote: post #294
robocat wrote: post #286

Earlier quoted context omitted.

They clearly meant a surprise fee, from context. The AirBnB cleaning fee is expected and already included in your bill. Edit: top context is “That is against AirBnB rules” and “refunded” i.e. AirBnB has explicit rules against surprise fees or bonds, and it can enforce rules. I am guessing you just responded quickly but it is always good to spend time to try to “Please respond to the strongest plausible interpretation…

I think you're guilty of what you're accusing the responder with. The exorbitance of a $200+ cleaning fee is a well-known criticism of Airbnb. And no, not until recently could you see the actual total prior to sunken cost of Reviewing your booking. That too, Airbnb finally implemented once the Biden administration compelled them by law - that is, not before making much fanfare about it with the pretense of them "doin…

> The exorbitance of a $200+ cleaning fee is a well-known criticism of Airbnb.

People criticize all sorts of things they don't understand. Our cleaning service charges us $280 per turnover. Separating the cleaning fee from the nightly rate makes our property more appealing for longer stays, which we (and our neighbors) prefer. It's not like a hotel, where the cleaners come every day; why should guests pay every night for a cleaning which will only happen once, after they leave?

Re: Airbnb removed my negative review

#426

Post by lbwtaylor »

leviathant wrote: post #155
mbesto wrote: post #128

> i couldn't check in and went elsewhere. > But i didn't want to cave in and called AirBnB. Thankfully, airbnb fully refunded the payment and i was able to find another accomodation in the last minute. I don't recommend this host unless you want a stressful start for your vacation. I'm pretty sure your review got removed because you didn't actually check in. I'm actually surprised the system even let you write a revi…

That seems like the most reasonable explanation. Yes, asking for cash upon arrival is super sketchy, the review was probably fair, but in my experience, getting a negative review removed from a completed Airbnb transaction requires both parties to consent. My experience, for reference: A couple stayed on our second floor, and left dozens of snotty tissues all around the apartment, put recylables in the trash, and jus…

> but in my experience, getting a negative review removed from a completed Airbnb transaction requires both parties to consent.

This is not accurate. AirBnB has a requirement that reviews be relevant, and they liberally apply this to remove reviews upon one party's request, often complaints about how the host acts are deemed not relevant to the room/house, which is of course absurd.

Re: Airbnb removed my negative review

#427

Post by PaulHoule »

spacemadness wrote: post #222
elmerfud wrote: post #8

Airbnb removed my positive review and accused me of being in cahoots with the host to leave positive feedback. They said they have found an existing relationship between me and the host. Mind you have no social media accounts, this was my first stay at an Airbnb, I'm from USA and this was in Medellin Colombia, I usually stay at Marriott hotels and I only went with Airbnb because the girl I traveled with suggested usi…

This is why I went back to hotels. Airbnb is a scummy company and can’t seem to survive without out of control “gotcha” fees added by either itself or its hosts which now make many hotels cheaper. I also am not obligated to do work for the host with a hotel. Some of the hosts have become super entitled over the years due to Airbnbs policies. It’s a shame as using Airbnb was an excellent experience when it first began…

I've never had a terrible experience with AirBNB (although the week I spent working in Montreal living on top of one of the greatest party corners came close but it wasn't the fault of the host or AirBNB.)

Personally though I've come to appreciate hotels more and my experience is that you can usually find a decent hotel room for about what an AirBNB costs and I usually like going to a hotel better. (There was that one in Chinatown in NYC that the experience of finding it was somewhere between The Blade Runner and a James Bond movies, I'm not sure if that is a good review or not.)

Re: Airbnb removed my negative review

#428

Post by tekknik »

Retric wrote: post #423
tekknik wrote: post #407

Earlier quoted context omitted.

I’d go with a percentage instead of flat fee. Or some tiered structure to the flat fee. Some of these mega hosts own 40+ properties.

Either can work, but a 500k house and a 5 million dollar house are likely to need roughly the same supporting services in terms of schools and transportation etc. The goal of such fees is to avoid subsidizing any specific type of development but as long as it averages out then it’s presumably fine.

These are Airbnb units we’re talking about, they’re unlikely to need many of those services (like schools). My goal is to reduce the amount of properties one can own without paying more than they’re worth. It should be prohibitively expensive to buy your 3rd property, as in 1.5x market price or more with the extra 50% going to cover local service expenses.

Re: Airbnb removed my negative review

#429

Post by tekknik »

dragonwriter wrote: post #409
tekknik wrote: post #405

Earlier quoted context omitted.

> Now I'm forced to expect my price to be 15-20% more expensive than the list... If the industry moves to service included, then the prices will still be 15-20% higher, or more, than they are today. You will have removed the incentive for those that want to provide better service however. Multiples of 5% calculations is pretty simple and keeps the brain sharp. It’d also be easy to show the price with tips, but dark p…

> You will have removed the incentive for those that want to provide better service however. The incentive to provide better service for individual employees should be provided by their employer. The incentive for the employer to provide better service to customers is competition with other service providers the client might choose. Which is how it works in all the jobs that aren’t within the weird and arbitrary boun…

So then how do you make people care enough to do a good job if there is no monetary incentive? Should the employer cover this? That’ll will still end with the same, increased prices.

Also this has been tried before, and was widely considered a failure. People don’t like surprise fees, inflated prices, etc. They don’t mind tipping as it gives them some control back.

My job also “tips” me. Every year if my manager likes my work from the previous year then I get more RSUs. If they don’t like my work, then I don’t get RSUs (and maybe fired). Tipping is everywhere.

Re: Airbnb removed my negative review

#430

Post by tekknik »

relyks wrote: post #417
tekknik wrote: post #403

Earlier quoted context omitted.

> And if you pay for the stay, always , always use a credit card, not a debit card. That way, you can pull the chargeback trigger on them. You can chargeback with a debit card, I’ve done it a few times myself.

Isn't it only possible within the first 24-48 hours?

Not in my experience. The network carrying the transaction may still be mastercard or visa in most cases and a chargeback is just debiting the merchants account for the amount.
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