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Slack’s free plan change is causing an exodus

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421–430 of 790 posts

Re: Slack’s free plan change is causing an exodus

#421
post #246

Earlier quoted context omitted.

Makes me wonder how long before Discord rolls out their enterprise tier. There are tons of Gen Z and Millenials using Discord who are likely in positions where they can make those kinds of decisions for the company. And it's a great and intuitive product too.

Discord has the worst ux of any chat software I have ever used, fwiw. There's a fascinating race to the bottom in this area.

Thats crazy, ive used various voips, skype, teams ans discord is #1

Re: Slack’s free plan change is causing an exodus

#422

It's interesting (and sad) how the forums of yesteryear have essentially gone away entirely, with no good solutions popping up to replace them. I know they were/are incredibly prone to security issues, but they were good at one thing and one thing only: community. I recall spending a crazy amount of time refreshing the index on a site called TradeGamesNow (and to a lesser degree CheapAssGamer) waiting for new posts/c…

I think https://twist.com/ is the best solution between chat and forum. But they have the same pricing slack now starts using and that makes it unusable to keep knowledge.

Re: Slack’s free plan change is causing an exodus

#423

Earlier quoted context omitted.

True, but there’s also something vital that does not show on the balance sheet (and can sink companies): Excellent tools spread through the best kind of word of mouth. Excellent tools that are free spread even faster and further. There’s no way to know how many corporate plans were sold because a single team member relied on Slack outside of work, or how many pro user accounts exist because someone was visiting a Sla…

It's very similar to Salesforce's Heroku move. They either just don't care about that sales funnel and they remove it completely or they will keep squeezing until they kill it.

In Heroku's case, it could be argued the free users were a net-negative liability, causing service outages, DNS issues, etc...

Re: Slack’s free plan change is causing an exodus

#424

Earlier quoted context omitted.

True, but there’s also something vital that does not show on the balance sheet (and can sink companies): Excellent tools spread through the best kind of word of mouth. Excellent tools that are free spread even faster and further. There’s no way to know how many corporate plans were sold because a single team member relied on Slack outside of work, or how many pro user accounts exist because someone was visiting a Sla…

It's very similar to Salesforce's Heroku move. They either just don't care about that sales funnel and they remove it completely or they will keep squeezing until they kill it.

I fail to see how letting crooks mine cryptos on Heroku’s free boxes would lead to improved sales. Slack is a different story, but all hosting/CI/etc providers have been pulling back free offerings as they get abused for crypto mining

Re: Slack’s free plan change is causing an exodus

#425
post #211

Earlier quoted context omitted.

Google, Apple, Microsoft, Samsung, etc don't want a micro payment standard. Everyone dreams of not being the "dumb pipe" and wants a fat cut through their proprietary solution.

I really wish there were room for a "your margin is my opportunity" player in spaces like this, but the existing cast already executes the "dumb pipe" role too well.

Europe seems to be doing something on this front. SEPA Instant is... instant just like credit cards. All we need is an interface that's as easy to use as credit-cards (type number, money go) and the visa/mastercard monopoly is going to either get real cheap or real non-existent.

Re: Slack’s free plan change is causing an exodus

#426
post #163

People should understand this: A free tier is a loss-leader, intended to support sales of the paid product. If too many “…have been happily using Slack’s free plan for years”, then Slack will have to change the terms. Generally, storage and access to storage cost money. If you aren’t paying for it, it is definitely temporary, whether anyone says it explicitly or not. I don’t just mean in a “nothing lasts forever” way…

Saying we should expect companies to destroy the free tier is a bit of an insult. The internet was full of free things and companies have been shoving them in our faces for decades. - "Free gigabytes of mail storage!" - "Free communication with your teams" - "Free internet hosting for hobby projects!" The free tech offerings are just good enough to kill open source or entrenched alternatives. The goal is to suffocate…

Don't forget how "free unlimited photo storage" ended too after competitors shifted their business model.

Re: Slack’s free plan change is causing an exodus

#427
post #246

Earlier quoted context omitted.

Makes me wonder how long before Discord rolls out their enterprise tier. There are tons of Gen Z and Millenials using Discord who are likely in positions where they can make those kinds of decisions for the company. And it's a great and intuitive product too.

Discord has the worst ux of any chat software I have ever used, fwiw. There's a fascinating race to the bottom in this area.

MS Teams? Skype 4 Business? IRC?

Discord is leaps and bounds above all of those, for very different reasons.

Re: Slack’s free plan change is causing an exodus

#428
post #163

People should understand this: A free tier is a loss-leader, intended to support sales of the paid product. If too many “…have been happily using Slack’s free plan for years”, then Slack will have to change the terms. Generally, storage and access to storage cost money. If you aren’t paying for it, it is definitely temporary, whether anyone says it explicitly or not. I don’t just mean in a “nothing lasts forever” way…

True, but there’s also something vital that does not show on the balance sheet (and can sink companies): Excellent tools spread through the best kind of word of mouth. Excellent tools that are free spread even faster and further. There’s no way to know how many corporate plans were sold because a single team member relied on Slack outside of work, or how many pro user accounts exist because someone was visiting a Sla…

Not only that but there are decisionmakers in organizations that also use free tiers for stuff in their private lives. Piss one of them off enough and suddenly you can lose a big sale or existing customer.

So tinkering with free plans downwards can have unforeseen consequences.

And with the amount of data slack uses so low and costs of bandwidth and spinning rust approaching zero - the idea that free tier limitation are anything other than create a painpoint for people to upgrade is a joke.

Re: Slack’s free plan change is causing an exodus

#430

Earlier quoted context omitted.

The Dota 2 wiki is pretty much the canonical "technical reference" for the game.

There are a few games, mostly high-profile ones, with exceptional wikis or fan sites, but they are exceptions.

I don't know that they are exceptions. The wikis for moderately popular but kinda niche games are often in good shape. For example, wikis for The Long Dark and the Kingdom series are two I've used in the recent past. Detailed information. Even the comments are good.

Both games are fairly popular within their spaces, but not mainstream or AAA.

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