Earlier quoted context omitted.
Ridiculous that it takes a legal battle for Uber to offer these customer and driver friendly features
I used to work at Uber. I'll focus on one particular point: allowing drivers to see where riders are going before they accept the trip. Uber, at least when I worked there, was heavily against this functionality as it allows drivers to discriminate against riders who are going to poor neighborhoods or from cities to suburbs where they may have difficulty in getting another rider. That feature is bad for the overall ec…
If uber cared about guaranteeing your trip to the airport, guarantee it will come and guarantee it's worth the drivers time. If uber cared about folks in the suburbs then guarantee a driver won't go 30 miles one way and then hope they'll get a ride that will take then back home instead of possibly further away.
This "ecosystem" had many of changes to be fair to the drivers and still guarantee a level of experience for the passengers. But the execs of uber have ALWAYS been fast to shove the burden onto the driver for their profit.