Praise to Mazda for making this decision. As a User Experience Professional, I was never able to grasp the true user's need for touch screens in cars. For years I have been working on product interfaces (not just apps). Many studies I conducted actually told me that people favored analog controls over digital touch screens controls. It gives you tactile feedback, making it accessible for anyone with sense of touch. >…
Makes me tempted to buy a Mazda. I like the AWD and reliability of a Suburu, but their touch screens are absolute garbage and going from my analog 6-disc changing Honda Accord to driving the much newer Subaru is painful.
Mazda is purging touchscreens from its vehicles
421–430 of 974 posts
Re: Mazda is purging touchscreens from its vehicles
#422Earlier quoted context omitted.
But it does not. None of my trips are in calendar. None of my music is in Google Play or any stock music player. And the last thing I need in my car is phone interface.
Let me guess. Motorcycle rider? (_Fellow_ motorcycle rider...)
Re: Mazda is purging touchscreens from its vehicles
#423I know on one of the Tesla models, you even need to use the touch screen to open your glove box which seems odd. Then with all the news stories of police shooting people on routine traffic stops, reach for the center to open your glove box for your insurance card, who knows maybe you are reaching for a gun in the center console. It's just out of the norm since most people glove boxes just open up with an actual handle. Even though their computer always knows if you had insurance or not even before being stopped, just another way for the city to make revenue if you forgot your paper. But maybe I'm listening to the media too much but it wouldn't surprise me if some innocent person was murdered just because they decided to drive something different and slightly more technical while making a slightly wider turn than a cop thought they should of made.
There's a video on YouTube of a guy being stopped in a Tesla because the officer thought the touch screen was a modification instead of being built as part of the car... but after a little back and forth and laughs then realizes it's part of the car and leaves without any further info as a good cop should. while some others might feel bad and still try to find something wrong instead of accepting they were wrong.
Maybe in a popular tech-filled San Francisco cops see Tesla's every day but in small towns in like the midwest, they are rare and fancy. Then some places there isn't an official place to even get serviced, but the same could be said about Lamborghinis. I forget who but I was watching some internet marketer guy from some small town in Maine talk about owning a Lamborghini. Apparently every time you stop somewhere even at a traffic light people want to talk to you and get pictures. Even said people would drive and take photos which made him nervous since that's unsafe but people would chase him to get pictures. A BMW i8 would make a interesting super car since already the large BMW network of service centers at dealerships, but if you are the only one in a small town probably will attract people attention too. So I guess you can feel like a celebrity for a bit.
Then in New Jersey, they have DMV checkpoints during the morning commute looking for missing emissions inspection stickers waving people into a empty parking lot, while the Tesla is 100% electric and exempt but doesn't mean a cop will detain you for 15 minutes giving you a hard time and make you late for work because no one told him. But the same can be said about no front plates, 19 states don't require them (and July 2020 that will be 20 states as Ohio passed a law getting rid of front plates as a effort to save money but delayed it by a year from being in effect so law enforcement can figure out how to deal with no front plates. I'm not sure why they can't just call up the highway patrol from Kentucky, Tennessee or Florida and ask them since they have years of experience with no front plates and already figured it out.) but there's stories of people on road trips being hassled. Someone went on a road trip from Florida to San Francisco and got a parking ticket for no front plate... Might of been a meter maid though instead of a cop though. Well at least it's winnable but so annoying people paid to enforce the law are so uninformed.
Re: Mazda is purging touchscreens from its vehicles
#424Well after owning a Tesla Model 3 I am of the opinion, why in the hell do we need forty plus buttons in cars? Seriously! (Go count your buttons, some cars are higher than that) First off with regards to the touch screen in the Tesla. In the vast majority of drives I never ever touch it. Not once. Why not? Well I have my temperature preference set, I usually play the music that is coming off my phone, and well, what e…
Rich people who can afford Teslas may have a safe driving experience in isolation but the vast majority (who can't afford a Tesla) are stuck with a poorly designed touch interface, making road conditions less safe for everyone (even Tesla drivers with their perfect touch interfaces), through no fault of their own.
Bring back the knobs.
Re: Mazda is purging touchscreens from its vehicles
#425Praise to Mazda for making this decision. As a User Experience Professional, I was never able to grasp the true user's need for touch screens in cars. For years I have been working on product interfaces (not just apps). Many studies I conducted actually told me that people favored analog controls over digital touch screens controls. It gives you tactile feedback, making it accessible for anyone with sense of touch. >…
>As a User Experience Professional, I was never able to grasp the true user's need for touch screens in cars. Before phone integration, I might've agreed with you, or at least had no opinion on the subject. After watching many car companies, even high-end ones like BMW and Mercedes, fail utterly at producing reasonable phone integration systems or interfaces, though, I'm all-in on CarPlay. >It basically means they ha…
As someone who recently rode in a car with CarPlay and saw two young technology professionals try to use it, I disagree. One of them owned the system and drove it every day it still didn't seem like either one really understood it ("Why's it doing that?" "Maybe because ...").
I agree that all the built-in systems I've seen are terrible, but CarPlay seems like merely the "least bad" implementation at this point. If that's as good as we can do, I'd say we're still in the "research project" phase.
Nobody riding in my (ancient) car has ever had trouble finding the big red/blue knob to change the temperature, or understanding "Here's my 2006 iPod if you want music, or unplug it and plug in your phone if you want". This is a solved problem.
Re: Mazda is purging touchscreens from its vehicles
#426Earlier quoted context omitted.
If people really do vastly prefer touch screens, I would expect to see different control mechanisms moving in this direction (steering, shifting, etc.) The fact that they aren't going this way in the systems that __really__ matter seems to indicate that people don't really prefer touch screens.
Come on. My iPhone still has some tactile mechanisms also. But 99% of my interactions with it are via touch screen. That's what you're describing.
The actual point was that when it comes to safety/critical functions, we still prefer those mechanical mechanisms. Unless you're flying or driving with your iPhone, I think the point still stands.
I think the fact that safety critical fly-by-wire systems could operate without the mechanical interface yet designers choose to do so anyway underscores this point.
Re: Mazda is purging touchscreens from its vehicles
#427Re: Mazda is purging touchscreens from its vehicles
#428Earlier quoted context omitted.
One thing that might not be obvious - this controller is just below the steering wheel and you press it from the back side. It's almost invisible and it feels very natural. The Renault I have has a combination of buttons on steering wheel, that controller, physical buttons in the center panel, touchscreen and some touch elements outside of the screen. If you want to call somebody, you have to use the touchscreen eith…
> One thing that might not be obvious - this controller is just below the steering wheel and you press it from the back side. It's almost invisible and it feels very natural. True. Another thing that might not be obvious is that they are fixed on the steering wheel, so they are always in the same position relative the your hands, just like the gear levers in a modern Formula 1 car.
The best car interface, imho, is something like a rotary device or arrows buttons on the steering wheel (or back thereof) which can be used to manipulate an overlay projected on (or just below) the windshield. My current VW gets close, but the screen is in the lower half of the dashboard (way too far from actual view of the road), and the system can only be partially controlled by on-wheel buttons (the main control is a touchscreen in the middle of the car).
Re: Mazda is purging touchscreens from its vehicles
#429Not ready to give Mazda any praise for their infotainment systems. I leased a 2019 CX-5 Grand Touring Reserve a couple months ago. Had I known how bad Mazda’s UX was I would have leased something else. First off their system takes an eternity to cold boot. If I’m making a quick run to the store or dropping the kids off at a friends house the system isn’t available for most of the ride. While it’s booting, the radio r…
I'm probably going to buy a santa fe because hyundai did a great job with infotainment and there is physical buttons everywhere. Plus, the ergonomics are great.
Re: Mazda is purging touchscreens from its vehicles
#430I rent cars fairly often for work and so I see a lot of touchscreens, a lot of bluetooth, whatnot. My car at home has a simple radio, a CD player that rarely gets used, and cruise control. I prefer that to any of this new integrated tech. The only thing about new cars that I really miss is a backup camera.