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Google Cloud Is Down

news.ycombinator.com

421–430 of 630 posts

Re: Google Cloud Is Down

#421

Earlier quoted context omitted.

Not on my end. Public access in us-west2 (Los Angeles) is down for me.

Hmmm... why is our monitoring network not showing that? Edit: ah, looks like the LB is sending LA traffic to Oregon.

Our Oregon VMs are up.

Re: Google Cloud Is Down

#423

Earlier quoted context omitted.

> a bare metal server with tons of RAM costs less than a small VM on the big cloud providers Who are you getting this steal of a deal from?

Hetzner is an example. Been using them for years and it's been a solid experience so far. OVH should be able to match them, and there's others, I'm sure.

Hetzner is pretty excellent quality service overall. OVH is very low quality service, especially with the networking and admin pane.

Re: Google Cloud Is Down

#425
post #269

There goes 3 nines for June and for Q2. I guess everyone gets a 10% discount for the month? https://cloud.google.com/compute/sla

The discount seems way too small. I would pay a premium for a cloud provider happy to give 100 percent discount for the month for 10 minutes downtime, and 100 percent discount for the year for an hour's downtime.

Any cloud provider offering those terms would go out of business VERY quickly. Outages happen, all providers are incentivized to minimize the frequency and severity of disruptions - not just from the financial hit of breaching SLA (which for something like this will be significant), but for the reputational damage which can be even more impactful.

Re: Google Cloud Is Down

#426
post #82

Earlier quoted context omitted.

>nothing is lost except time

Can't use my Nest lock to let guests into my house. I'm pretty sure their infrastructure is hosted in Google Cloud. So yeah... definitely some stuff lost.

I wonder if in the future products will advertise that they work independently (decoupling as a feature).

Re: Google Cloud Is Down

#427
post #337

Earlier quoted context omitted.

Google is well known for not caring about small shops, only if you are a multi million dollar customer with dedicated account manager you can expect reasonable support. That's been the case forever with them.

Does Amazon treat smaller customers any better? I am genuinely asking, as I have no clue.

Depends.

AWS is mostly easy going.

Only some people at the partner programm can vary.

I had a guy who wanted to help me out even tho I was just a one person shop. After he left I got a woman who threw me out of the program faster than I could look.

Re: Google Cloud Is Down

#428

Earlier quoted context omitted.

You obviously don't recall the early years of AWS. Half of internet would go down for hours.

Back when S3 failures would take town Reddit, parts of Twitter .. Netflix survived because they had additional availability zones. I can remember the bigger names started moving more stuff to their own data centers. AWS tries to lock people in to specific services now which makes it really difficult to migrate. It also takes a while before you get to the tipping point where hosting your own is more financially viable…

I think you’re misremembering about Twitter, which still doesn’t use AWS except for data analytics and cold storage last I heard (2 months ago).

Re: Google Cloud Is Down

#429
post #82

Earlier quoted context omitted.

>nothing is lost except time

Can't use my Nest lock to let guests into my house. I'm pretty sure their infrastructure is hosted in Google Cloud. So yeah... definitely some stuff lost.

Everyone talking about security and not replacing locks with smart locks seems to forget that you can just kick the fucking door down or jimmy a window open.

Re: Google Cloud Is Down

#430

And thus was ruined hundreds or thousands of pleasant Sunday afternoons. I don’t miss being on pager duty one bit. I see it looming in my headlights, sadly.

The only response is to wait for Google to fix it.

Nothing you or I or the pager can do will speed that up.

I am aware some bosses won't believe that and I am not trying to make light of it. But there really isn't much else to do except wait.

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