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Ghidra, NSA's reverse-engineering tool

nsa.gov

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Re: Ghidra, NSA's reverse-engineering tool

#421

Post by Nexxxeh »

sundar4344 wrote: post #412
psifertex wrote: post #353

Earlier quoted context omitted.

I'm sorry you had a bad experience. This is the first I've heard about it! We normally get nothing but praise during any customer support interaction. Feel free to email me directly (jordan at vector35 com) with your email address so I can try to figure out what happened. Apologies it didn't go well.

Email privately and get noted for life. This is really annoying when some one complains publicly and they ask your to email in private. Why don't you go through the old emails and provide a solution.

Because it wasn't sufficiently clear to GPP that it was IDA Pro's support that was problematic. GPP incorrectly thought it was BinaryNinja support that was the problem, which isn't the case.

Re: Ghidra, NSA's reverse-engineering tool

#422

Post by philpem »

stallmanite wrote: post #387
philpem wrote: post #332

Earlier quoted context omitted.

They certainly seemed to be very much against selling it to private individuals (or were when I asked many years ago). I guess unless you've got a CV which says "presented at Defcon and Blackhat, five times" or "currently work at {big infosec company}", even if you can afford it the answer will be "nope". The end result for me was that I bought a Mac Mini and a copy of Hopper and Synalyze It. My entire reverse-engine…

That seems odd. Why do they turn down paying customers?

My best guess? Maybe they think private customers are more likely to leak it than companies?

Re: Ghidra, NSA's reverse-engineering tool

#424

Post by ilfak »

jjoonathan wrote: post #340
philpem wrote: post #327

Earlier quoted context omitted.

Did they ever tell you why they did that? I'd like to hear the rest of this story, I was considering buying IDA Pro (though these days I'm having a lot of fun adding M68k support to Avast's Retdec)

No, they never replied at all. Their self-service site broke and they completely and utterly ignored my emails to the associated service address and to a number of other addresses posted on their site. I grew up using, ah, other methods of satisfying my need for an interactive debugger and those methods continued to be viable after giving hex-rays $1100 and getting flaked, so I wasn't materially impacted by the flake…

It is not our habit to leave emails from customers unanswered. The only explanation I see is that your email ended up in the spam folder.

Since I can not find your nickname in our database, I can not say more.

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